The contact owns a 2017 Jeep Grand Cherokee. While the contact was attempting to park on an inclined driveway, the vehicle rolled backwards while engaged in drive. The vehicle was taken to the dealer (gillman Chrysler Jeep Ram Dodge, 10585 w sam houston parkway S, houston, tx 77099) where the contact was informed that all the vehicles manufactured of the same year and model were designed in that manner. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000. The VIN was not available.

- Sugar Land, TX, USA

I bought a new 2017 Jeep Grand Cherokee in February 2017. Vehicle completely broke down at a main street intersection on April 2017 and would not move. Towed to dealership. Dealership replaced the transmission. 2 weeks later vehicle just turn off on major freeway. Again returned to dealership. June 2018 entering major highway transmission changed gears and would not accelerate. Per dealership software update fixed problem. 2 days later drove for over an hour and while stopped at intersection vehicle would not move..not accelerating. Currently vehicle back at dealership and informed transmission needs to be replaced. Per service rep transmission on back order and no eta on when vehicle transmission will be replaced. This is my primary vehicle and I am go honestly scared to drive this vehicle.

- Phoenix, AZ, USA

When engine start stop feature is activated the car engine shuts off when idling at stop lights, the problem occurs when you take foot off brake and the engine restarts it either lunges the car forward forcibly or the car lunges backwards as if the transmission clutch didnt properly engage to move the car forward, my car has automatic transmission. When car is off and you touch handle to open door it sometimes causes electrical shock. We noticed these issues during the first week of driving car May 2017

- Chula Vista, CA, USA

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the gear shifter could not be moved out of the park position. The contact engaged the gear shifter with force into park and the vehicle jolted aggressively. As a result, the vehicle drove over a large rock that caused damage to the undercarriage. The vehicle was taken to an unknown dealer where it was diagnosed that the drive train needed to be replaced. The dealer replaced the drive train, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Santa Barbara, CA, USA

My car has stop/start system so when I put my brakes on to stop the vehicle it cuts off the engine and when I take my foot off the brake it automatically restarts the engine. Very recently when I had stopped at a traffic red light, and a traffic jam, engine shut down with braking and did not restart. I could not restart the car either, and the gear was locked on park. Could not put the car on neutral gear to move it out of main road. There were about 10 cars behind me. Very scary and dangerous situation. It finally restarted after several trials, may be 10 or 12 trials while I was waiting tor the tow truck to arrive. I was also worried that the car could not be towed without putting it in to neutral gear. This happened on four different times. I took it to a dealer service center three different times for this same problem. They first changed auxiliary battery and told me to drive the car. The very next day car started stopping again. They then changed the 2nd (main) battery. Problem remained. Then finally they found that one of the battery wires was not securely connected to the starter via a connector. They have put a new connector. It is a scary situation, and can lead to loss of life on road. If it knocks off the engine behind a traffic jam and does not start back it may lead to serious accident and even death. It is only 6 month old brand new car and I did not expect this problem. It can not be easily put in neutral gear if engine can not be started which is a major traffic hazard. This needs to be thoroughly investigated and recalled. They have provided an option to override park gear in to neutral but it is not very easy for a person to locate and find the override option. I think this problem is a major traffic safety hazard. I request you to kindly investigate this problem with Jeep Grand Cherokee. Thank you very much.

- Youngsville, NC, USA

My car has 3500 mile on it. My car was stationary however it was in gear, I was at a stop light, and had taken my foot off the brake and put my foot on the gas pedal when the light changed to green. It lurched and then all of a sudden came up with a message saying "place car in park then select gear" while lights were flashing at the gear shifter at the D where it was at and on the dashboard indicator where indicating that my car was in "drive" I had to put the car in park in the middle of the road with a green light and then put it back into drive and luckily it did engage. I have read that other people have had this happen to them while moving and on the freeway, which scares me because I was about a mile from getting onto the freeway myself. The car would not let me do anything until I put it into drive, so if this had happened while going 65 miles an hour it could have been very hazardous.

- Sutherlin, OR, USA

While traveling in drive at various speeds, the transmission spontaneously goes into neutral, but the gear shifter remains in drive. The gear shifter has to be moved to neutral and then back into drive to re-engage the transmission. This has happened four times in the one year since I began leasing the vehicle, the first time on July 4, 2017. The vehicle had about 2,500 miles on it.

- Sayville, NY, USA

Engine caution light came on while driving on the interstate 5, called dealership for guidance I was informed that as long as the engine warning light does not blink it will be okay to drive. I scheduled an appointment for a week later. Within the week the car would not stay in reverse and later it kept on popping out of reverse. I also notice that the gear was not changing properly and seems to strain to drive. I took the vehicle in for a look at and informed the service supervisor of the reverse condition and that the "R" in the shifter kept on blinking.

- Woodinville, WA, USA

Transmission downshifts too hard. Every time they fix the problem and return the Jeep back to me, it happens at a different mph. It has been around 25 mph, then at 5 mph and now currently at 30 mph. The most recent time they attempted to fix it (the 4th time) they replaced a valve body, and it made the problem worse, so they are ordering me a transmission, which they say are on back order, and do not have an eta for me. Since June 5th my vehicle has been in the shop for 12 days and counting since I called again today and they still have no clue when they can get a new transmission.

- Alpharetta, GA, USA

The vehicle doesn't shift gears properly when moving. It mostly happens on a regular streets in day-to-day driving I've not noticed it at higher speeds. The rpms go up really really high and yesterday when I was getting onto a smaller highway from a main highway it's slid into almost a neutral state, it didn't stall but didn't accelerate either on the turn coming off light. This is happens frequently since I got the car in February and I brought it to the dealer a few weeks ago and they said they updated some kind of software. It hasn't helped -the only way I get to engage the transmission properly is if I move stick into manual and drop it into the + then go back to automatic but that's not really an appropriate answer and I worry about my teenagers using the car. I can't stand the fuel saving on off switch because it's not responsive enough and I wonder if that's part of it, maybe this fuel limiting provision is not functioning properly and fuel isn't provided fast enough to handle the acceleration so the car just kind of runs out of gas mid task. I'm providing the receipt from a local dealer but this is not the dealer I bought the car from, they weren't helpful as I they can be.

- Bethlehem, PA, USA

My Jeep was on a bluff in park but running! I got out to take pictures I walked about 15 feet in front of my car! suddenly I heard a noise and my Jeep was rolling right towards me! I had to leap out of the way or it would have run me down! luckily a boulder stopped it from going over the bluff! I had to leap out of the way and suffered injuries to my wrist, back, hip, and leg! when I got up my two front tires were about 3 inches off of the ground! I got in and put it in low 4 wheel drive! it didn't come off of the rock! I tried again and put it also in snow mode and was able to get it off! I have never been so terrified in my life! being in the boundary waters ther was no cell phone service and had to think fast! I love my Jeep and have driven them for years but would hate to have this happen to anyone else! my Jeep now has a bad bumper and grill! I haven't had to make a claim to my insurance for many years! Jeep needs to fix this problem before people are killed like before! I would love a reply on what Jeep will do! it's hard to trust my car now! I went the next day with a friend and took pictures of how far the rock was moved which was over a yard! it was a very terrifying experience!

- Mason City, IA, USA

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the gear shifter dropped from drive into neutral independently without warning. The vehicle was taken to a dealer where the diagnostic results were undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 843.

- White Plains, NY, USA

Vehicle transmission dies on left turns in traffic.occurrs in traffic. On streets, and highways.takata inflators

- Clearwater, FL, USA

I stopped on my driveway which is at about a 20 degree angle. Placed the vehicle in park and left the engine running. I did not apply the parking brake. I exited the vehicle in order to change drivers and left the door open. The vehicle started to roll backwards slowly. I jumped in and hit the brakes. I confirmed vehicle shift selector was in park. I repeated the same thing the next day to test this but of course I stayed in the vehicle with the door shut and the same thing happened. I pulled up to the same spot, with the engine running and put the vehicle in park and I started rolling back again. I hit the brakes and it stopped. I tested this backing out of my garage and could not make this occur that way. I tried it several times again both ways and could not duplicate the problem. I know the vehicle was in park when this happened. The vehicle is brand new with less than 700 miles on it. I have stopped at that spot hundreds of times over the years with various vehicles, including other model year Jeep Grand Cherokee and this has never happened.

- Oneida, NY, USA