Rattle noise heard on cold start lasting 2-3 seconds. Noise noted after initial oil change. The noise was heard 5/2017. Taken to dealerahip several times in 2017 and 2018 and they stated it was the starter. Left vehicle over night so dealership could hear noise and they did hear rattle. They said it was the starter and replaced starter. This dealer even suggested that the noise was coming from the lifters. No suggestion as to how that could be corrected. Other than that no resolution. Noise continues dealership said other vechicles like my vehicle makes the same noise. My vehicle was made a star case by Chrysler no resolution. Stated issue on Jeep forum a Jeep cares specialist noted complaint and suggested I go to another dealership. Took vehicle to another Jeep dealership only to hear that it was the starter and other vehicles like my vehicle does the same thing. No resolution. The vehicle is always parked, weather can be hot or cold and vehicle is parked 6 more hours. Noise continues. I'm headed into second year owning this vehicle that continues with this noise. If it is the lifters will they eventually wear out and cause the vehicle to stop running" if it is the starter will that wear out and prevent restart" both questions a very serious. I hope their complaint can be investigated and resolved. If there are others with this issue please file a complaint. Need resolution.

- Pelion, SC, USA

On 10/12/18 I was getting ready to go to work however when I tried to open my car it would not open my car was parking the parking lot of where I live I called nielsen Dodge and they help me to open the car manually and silence the alarm but the car was not turning on and neither the dealer nor the people from ucconect could remotely start my Jeep, my car was towed to nielsen Dodge in rt 10 and it has been there for two weeks now and they still cannot give me an estimate as to when my car will be fixed or if it will be fixed. On 10/24/18 Chrysler sent out an engineer to look at my Jeep and I went in today for a follow up and the told they have to order a part but they do not know how will it take for the part to arrive, my case number with Chrysler is 57198050. I read online and see other people having similar issues with 2017 Jeep Grand Cherokee not turning on please help me with this matter as it is now been 2 weeks and I just need to know if or when the car will be fixed.

- Parsippany, NJ, USA

We have Goodyear fortera tires on a "trail rated" Jeep Grand Cherokee purchased new with the vehicle. Currently, slightly more that 33,000 miles on the tires. Vehicle purchased new December 2016. We have had 4 flat tires on 3 tires. Two of the incidents occurred within 2 days of each other. Each resulting from a small rock penetrating the rubber. Vehicle was in motion. I have called Jeep corporate and the dealer. Neither will listen to our concerns. I called Goodyear who stated that for this vehicle, lt tires aren recommended but was not concerned that the vehicle was sold with these tires and in less than 2 years we have 4 flat tires due to the same issue. Tires are the most important safety feature of a vehicle. Is there an issue with the rubber of the tire. Goodyear fortera tires have had at least one other recall in the recent past.

- Middletown, CT, USA

2017 Jeep Grand Cherokee Laredo shuts off while driving. First noticed about a month after driving it. Approx. Mileage about 5,000 on initial complaint; current mileage about 23,000. Vehicle will beep at you and dash will state "vehicle not in park". first time it occurred at night and I lost all exterior lights. Other times when engine shuts off it keeps radio and interior dash lights on. Multiple dealerships state that they cannot recreate the issue and that no codes are being stored. Chrysler hooked up a data recorder to the vehicle and stated nothing out of the ordinary showed up once it happened. Was also told that if vehicle lost all power during the incident, that the data recorder would not reflect those conditions. The company will not replace, repair, or buy back without a diagnosis. Huge safety concern for not only the passengers and driver, but also others on the road. If on a busy street it shuts off with no lights, there will be greater risk of causing an accident at speed. According to dealership reps, looked into push button controller and receiver, auto start/stop feature, key fobs, and engine fuel system. All open recalls have been performed on my Jeep. All recommended factory maintenance has been performed at the dealership. This is not the only issue recorded, but is the most serious due to life safety concerns.

- Grand Forks, ND, USA

My car acceleration pedal would not work and the car would prompt me to go to park to restart, while I was driving it. It would quickly decelerate and was a danger to me and my family. Problem would not produce a code and could not be replicated so they returned the car back to me to be driven by my family. The cause of the problem is unknown no solution was ever given. We got rid of the vehicle due to the huge safety concern to our family. No one should have to go through this. I did a google search and this is a problem that Jeep knows about and is not fixing. They are intentionally putting people at risk for their own monitary gain.

- Bakersfield, CA, USA

Takata recall. My Jeep Grand Cherokee Laredo 2017 was being driven on highway 52 in juana diaz puerto rico. At the time it had started raining and the vehicle was going between 55-60mph. The "service electronic stability control" message came on during the week twice but then it never came up again, on this day the message did not show up at all and while driving the vehicle pulled towards the driver side (left) and crashed into the security security fence, after this control of the vehicle was lost and the brakes stopped responding which lead to a second crash with the passenger side (right) security fence. The vehicle came to a complete and abrupt halt because the entire front train was destroyed, the front wheels literally fell off the SUV because the iron seemed like it had been cut through with a knife. What is completely surprising is the fact that after two major collisions the airbags didn't deploy at all which lead the passenger to receive a blow to head and the driver a blow to the hip and left knee (thankfully they were cleared of major injuries by doctors), all of this happened with both victims of the crash using their seatbelts in the correct manner. Fortunately no other cars were involved in the accident because traffic was very light at the time (approximately 11:15am).

- Guayanilla, PR, USA

Takata recall: 2017 Jeep Grand Cherokee impact w/deer front center/right and right front quarter panel. On a state highway my vehicle was in motion coming downhill doing 55mph and braked hard - pumped once to try to avoid impact when I saw deer. Have not acquired SRS data. The airbags did not deploy on either drivers or passenger side. Deer got airborne as my vehicle was still in motion. The deer went over the front passenger side of window. Thought her hoof was coming through the windshield. Felt it unsafe that the airbags did not deploy. I took it in to body shop and the estimated $2,000 turned into over $6,000 because the fins on the radiator were bent. Thought the sensors should have detected the speed and force of impact but perhaps the inertia and movement of my vehicle not stopping immediately and attempted braking did not warrant a "severe" impact?!

- Yoder, IN, USA

My car has stop/start system so when I put my brakes on to stop the vehicle it cuts off the engine and when I take my foot off the brake it automatically restarts the engine. Very recently when I had stopped at a traffic red light, and a traffic jam, engine shut down with braking and did not restart. I could not restart the car either, and the gear was locked on park. Could not put the car on neutral gear to move it out of main road. There were about 10 cars behind me. Very scary and dangerous situation. It finally restarted after several trials, may be 10 or 12 trials while I was waiting tor the tow truck to arrive. I was also worried that the car could not be towed without putting it in to neutral gear. This happened on four different times. I took it to a dealer service center three different times for this same problem. They first changed auxiliary battery and told me to drive the car. The very next day car started stopping again. They then changed the 2nd (main) battery. Problem remained. Then finally they found that one of the battery wires was not securely connected to the starter via a connector. They have put a new connector. It is a scary situation, and can lead to loss of life on road. If it knocks off the engine behind a traffic jam and does not start back it may lead to serious accident and even death. It is only 6 month old brand new car and I did not expect this problem. It can not be easily put in neutral gear if engine can not be started which is a major traffic hazard. This needs to be thoroughly investigated and recalled. They have provided an option to override park gear in to neutral but it is not very easy for a person to locate and find the override option. I think this problem is a major traffic safety hazard. I request you to kindly investigate this problem with Jeep Grand Cherokee. Thank you very much.

- Youngsville, NC, USA

Vehicle was stationary, transmission was placed in park and power was completely off when it began rolling downhill while unattended. Emergency brake was not set. Vehicle was parked on a slight incline.

- Seattle, WA, USA

I specifically purchased a 2017 Jeep Grand Cherokee 4X4 to cope with winters in detroit, Michigan. However, after only two snowfalls the vehicle has slid four times on city streets and more significantly fish tailed on an I-75 off ramp. In no instances did the 4X4 system try to correct through or notify the operator. In one instance the ABS was able to safely bring me to a stop over the line at a four way stop intersection. This is behavior is unsafe for everyday expected driving scenarios. More should be expected of a model year 2017 4X4 vehicle sold in Michigan. Unsafe. I now need to spend $900-$1000 to remediate the situation by buying better tires than those provided by the oem.

- Royal Oak, MI, USA

The vehicle memory system is not working at all, we bought in 12/2016 and somewhere in 6/2017 it stopped working, if you know anything about cars the memory system controls many aspects of the vehicle that do not have anything to do with the seat, steering wheel, miorror's, and rds, it also controls engine functions and safety systems, air bags, seatbelts, brakes., why the vehicle learns your driving habits and when you use different settings for different drivers, now it has control over your vehicle and driving habits or another drivers habits. (I had a 15 overland that wouldn't sync the remotes to the memory settings after multiple atemts, I also have a 14 Ram limited that works just fine.) so this is an ongoing issue for the grandelay Cherokee lineup. Per say the system be lives it is working but hasn't moved your seat or thinks your seat is in an alternative position and you get in to an accident, and the safety system over or under reacts to protect its ocupants due to system errors, equipment malfunctioning, and vehicle coponents not communicating properly. This could end in a catastrophe and potentially injuries, death, and destruction of private property. Shortly after I bought the summit I was at the dealership with my Ram (regarding survice), a elderly gentleman brought his 17 gc into the service depth complain about the memory system not operating, I didn't think anything about it "but this old man can't keep up with technology and just needed assistance" I have also spoken to multiple gc owners at gas station's, parking lots, and random shops and almost every 2017 starts malfunctioning after about 1 to 6 months and does not fix/default on its own, I had rds issues on my 14 gc remedy hold both volume and tuner at the same time to reset the system, this didn't helpmy 17, I have a a point mentioned to have it looked at by the dealership.

- Elgin, SC, USA

I have experienced numerous instances of the vehicle remaining in run mode after I push the stop button to shut it down. This only occurs when the ess (engine stop/start) is enabled. My initial belief was that the ess was restarting the vehicle. Upon further observation, I now believe that the vehicle is ignoring the stop button input. I realized that this is a safety issue when the vehicle failed to shut down at a gas station and I refueled with the engine running. I failed to realize that the vehicle had not shut down due to excessive noise in the area. The vehicle fails to shut down under these conditions: 1.the vehicle is running and the ess is enabled. 2.I pull into a parking position and hold the brake long enough for the ess to begin the stop engine sequence. 3.I push the shifter into park as the ess is in the stop engine sequence. 4.I immediately depress and hold the stop button. 5.the vehicle fails to shut down. The vehicle will not shut down until the stop button is released and pushed a second. I estimate that this happens to me approximately 20% of the time I attempt to shut down the vehicle with the ess enabled. This never happens when the ess is disabled. I have taken my Grand Cherokee to the dealer and a star case was created at fca. This failure to shut down was demonstrated to the mechanic on my vehicle and on another Grand Cherokee from their lot. Fca acknowledged that the failure to shut down situation does occur as I described. However, fca has not indicated they are taking any steps to correct the problem. Fca seems to be indicating to me that the solution to the problem is that I need to be more careful. I do not find this to be an acceptable answer. I believe that the ess under engineered, under developed and lacks the sophistication needed to be safely used.

- Coldwater, OH, USA