My 2002 Jeep Liberty, rarely driven past 3 years, has had to have the ignition switch replaced 3 times as of this week. I can not understand why your department enforced to replace so many Jeep ignition switch's to not think they did not have inferior products on the Liberty's as well. The keys slide right out of the ignition rather the vehicle is in drive motion or parked, on or off, doesn't matter and there are complaints all over the web as to same issue. I understand the issue needs to be reported to you to make official, however, Chrysler's lack of cooperativeness alone, I would think enough to be due cause to umbrella Jeep of all models and get them all enforced around the same time frame.

- Anderson, IN, USA

My 2002 Jeep Liberty limited's ignition will not turn with the key in place. First occurrence, I was able to jiggle the key and get it to finally turn to start, 2nd time it took me bout 10 mins of jiggling the key and it finally turned and started. 3rd time, same situation. Now the 4th time and it's sitting in our garage, will not turn to start.

- Cape Coral, FL, USA

Recall J17. Savage lb Chrysler says they have no parts. Chrysler is sending one repair a week to each dealership in the us. I may be months before they can check my 2002 Jeep. So I drive a possibly unsafe Jeep for months.

- Wyomissing, PA, USA

I have a 2002 Jeep Liberty and I am having continuous issues with the windows. They will stop working or fall down. At $400 a pop to get them fixed and reading numerous other complaints Chrysler needs to have these on a recall list.

- Woodstock, GA, USA

The contact owns a 2002 Jeep Liberty. When the contact used the jack to change the front driver's side tire, the jack became stuck in an upward position. He was unable to remove the jack from his vehicle. The dealer did not assist. The jack information and VIN were unknown. The failure and current mileages were 92,400.

- Bluff City, TN, USA

I have a 2002 Jeep Liberty that I have had for four years. I have had to replace the regulator in the back windows 3 times. Jeep is refusing to acknowledge that doing this 3X's is even an issue. Also, my Jeep dealer will not return my calls when I call to schedule an appointment to get the already recalled items fixed.

- Lake Mary, FL, USA

2002 Jeep Liberty: Since purchase at 6K miles and 6 months old the vehicle has had major issues and I feel unsafe driving it but cannot get a new car at this time. Tow bills topping $1000 since purchase in 2003. Between 2003-2004 the Jeep was at the dealer several times due to internal grinding, difficulty steering which increased when braking, and felt like it was in 4high all the time. Took to dealership but they could not figure out issue. Fiance was driving & we heard loud bang vehicle started jerking & making a grinding noise, then we spun into a median and came to a stop not hitting anything luckily. Turned off and back on and seemed to work fine. It broke down again in lexington, ky during rush hour traffic about 2 days after the dealer told me the problem was in the anti lock braking system. We lost all gears and started rolling backwards at a redlight almost hitting a car until I pulled up emergency brake. It had to be towed to dealer. Transfer case had cracked and exploded at less than 30K miles. Dealer replaced under warranty with refurbished parts. Has broken down several times with sensor issues & battery problems. Has been towed at least 3 times when sensor problem was not properly fixed at dealer and overlooked as the problem. Entire time I have owned my Jeep the steering wheel has had a major shaking and rattling action which increases when applying brakes due to recall on ball joints & issues with steering column according to dealership when asked why it will not drive & brake smoothly. After fixing recall Jeep worked fine for about 3 months then goes back to previous issues again. Ball joint issue causes much difficulty in steering and braking properly and makes me feel unsafe & uncomfortable driving it. I feel as though the ball joint issue prior to & after recall repair has still not been fixed and seems to worsening.

- Union, KY, USA

Jeep Liberty 2002 has vibration in the steering wheel that makes controlling the Jeep very difficult at speeds over 60 miles an hour. Then I was on the freeway and I had a total loss off power all most causing accidents the dealership said that the engine needs to be torn apart and inspected and a recall of ball joints done the work took them over a year and the problem still continues their is no warranty and I was charged for the recall repair work I asked for the inspection report showing the work on the engine heads and recall work done when I picked up my Jeep they gave me an invoice that showed battery and sparkplug for $2085 failing to present me with reports I asked for they said all work is warranted for 1yr 12,000 miles I drove the Jeep Liberty back to service dept after having another facility look at the engine to confirm if work had been done it had not been touched reported the mechanic and I am now scared to drive or own this vehicle.

- Bakersfield, CA, USA

In November of 2006, I had a recall fixed for the "front:control arm:lower ball joint" when the parts became available. I brought the car back 3 days later having issues with the steering and hearing a noise. The dealership took the car for a few days and did a complete inspection and assured me the new parts were sufficient. Every now and then (not constant, but scarcely) when I would turn the wheel just a little, the car would turn as if I had turned my wheel all the way. It scared me a few times, but it didn't happen often at all, so I didn't think much of it. On May 31, 2007, I was merging onto I-91 in Connecticut driving only 22 miles per hour, and my car did that very thing. I went up and over the curb, up the embankment and crashed into a steel Connecticut state sign. If it wasn't for the sign, I would have continued to lose control and possibly been killed. Hitting the sign swung my back end around, where I rolled down the embankment and to a complete stop on the side of the highway. My car sustained over $7,000 worth of damage and has damaged my perfect driving record. No other car was involved and no one was hurt, including myself. I was very fortunate, but I feel there needs to be further investigation into the previous recall and possibly a new recall should be posted to eliminate this problem. The problem still exists despite the recall from last year.

- Granby, CT, USA

1/24/04 - brought Jeep Liberty in for recall on lower ball joint - "ball joints replaced" per Jeep dealership. 3/25/2006 - while pulling out of parking spot, the left front tire broke off of the axle due to corrosion of the upper ball joint. Breaking top of tire from axle. 9/27/2006 - received a new recall notice for the lower ball joint from the dealership. Dealership claimed that lower ball joint was on back order and unavailable. Dealer told me to call back in 90 days. Called other dealership and scheduled recall repair. 10/14/2006 - took day off of work, brought car in to second dealership for recall. I was told that they did not have the ball bearings and was told that they could put me on a waiting list for the ball bearings. 12/25/2006 - wife pulled out of parking space. Left front tire popped out, appears that recalled lower ball bearing broke. Separating bottom of tire from axle. Car is currently at stadium automall dealership, rutherford NJ, where car was originally purchased, waiting to be repaired. Have had problems at this dealership in the past. Have had "oil changes, tune ups, etc" to later find that the dealership never replaced the lube express oil filter that was dated and installed previously.

- Rutherford, NJ, USA

The contact stated they have two defective seat belts. After they had their vehicle for one month, the passenger back seat belt became defective. The second seat belt which is the drivers seat seat belt became defective last Tuesday. They had no problem putting it on, but became trapped and could not disconnect their seat belt when trying to get out of their vehicle. The contacts coworkers had to get her out with a swiss army knife and WD40. No further damage done to seat belt. A mechanic said this was caused by a weak spring. They have been using this seat belt since, but it is not operating functionally. Seat belts are free of dirt and contaminents. No pictures available. The contact also stated that their radio became defective about two months ago. The radio took the juice out of the battery causing battery to die.

- Vancouver, WA, USA

Alloy wheels corroded by valve stem, actual holes in them. Bought one new wheel from chrylser after complaining of problem. In the process of getting new tires, my mechanic noticed another wheel had a hole. I have to purchase 4 new wheels, and new 4 tires for my Liberty at 37000. Tires were constantly needing air, at least once a week. Caused the vehicle to pull, and caused excessive tire wear. Yes I still have the second wheel with the hole in it. I guess I'll find out if the other two wheels have holes when my new wheels come in. Very discouraged!

- Streetsboro, OH, USA