hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,282 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Mar 022019


  • 84,000 miles
The sky slider panoramic roof has some broken internal parts and won't fully close causing leaking water and loud wind noise. Roanoke Jeep dealer says they can't get replacement parts and there is no way to fix. I have visited 4 other shops and the only solution offered is to remove the panoramic roof and replace with full metal roof with a cost of $5000. I can't believe there are no replacement parts for a 10 year old vehicle and I'm stuck with a vehicle that is going to leak every time it rains.

- Streator, IL, USA

problem #9

Jan 012018


  • 93,000 miles
I was traveling on the highway to work (I'm in the military) and driving about 65 when the sky slider popped up and flew back. I swerved because it scared me, I pulled off the highway as fast as I could, scared the car behind me. I took it to the dealership where they told me that they could fix it but it would cost 4400. I called my insurance company to file a claim and the adjuster denied it because he stated that is a manufactures defect and they don't cover that. This vehicle should be a recall, this could have ended worse if traveling on the highway when this happened. In order for me to get it to the dealer for them to look at it I had to tape it down (due to weather) and I had to use tow straps to keep the sky liner from popping up while driving. This really makes me mad, I used my deployment money to buy this vehicle and I feel like I wasted all my hard earned money for this piece of junk. I will never buy a Jeep product in my life again, matter of fact I have turned to social media to worn everyone about this.

- Medina, OH, USA

problem #8

May 012017


  • 100,000 miles
Skyslider flew back while driving on the freeway, almost caused an accident. Dealership said it would cost 4,000$ to fix, but they can't fix it regardless. I bought this Jeep brand new for 35,000$ 40,000$ after interest. Ill never in my life buy a Jeep again the hassle this has put me through. Especially the danger its caused. Almost killing my children & me.

- Wisconsin Dells, WI, USA

problem #7

Sep 072015


  • 100,850 miles
2009 Jeep Liberty with the "skyslider" roof (retractable). While increasing vehicle speed on a highway road, one of the four (4) arms that secures the roof to the top of the car, sheered. The incident causes the roof to collapse. Fearing for the safety of other drivers nearby, I slowed my vehicle to 60 mph. When it was safe for me to do so, I pulled over to inspect the vehicle. Upon inspecting the roof, I concluded that the breakage was linked to an arm/lever, whose composition is mainly casted aluminum. The vehicle was eventually taken to a repair shop. While at the repair shop, I was informed that the several other people had experienced the same thing with the skyslider roof and they were surprised to see that Chrysler has yet to issue a safety recall for these particular models. The repair for this roof will cost greater than $2,500.

- Killeen, TX, USA

problem #6

Aug 052015


  • 78,000 miles
I attempted to open the skyslider roof and nothing happened. I attempted it a few times, then stopped for fear of not being able to close it if it did actually open. I started researching this issue online and I have found that Chrysler is well aware of the defect with every model of Jeep that has the skyslider option. Not only do they not stand behind their defect and issue recalls for their customers, but they charge thousands to fix a potential safety issue. I bought an extended warranty and need to pay for a diagnostic just to be told it won't be covered. Scam. I'm none too pleased. A class action lawsuit needs to happen.

- Harrisburg, PA, USA

problem #5

Jul 222015


  • 104,968 miles
The contact owns a 2009 Jeep Liberty. The contact stated that the slider roof hesitated to operate. In addition, the contact stated that there was a leak on the driver side and the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the right and left side pins were fractured and the slider roof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,968.

- Thomasville, NC, USA

problem #4

Jul 232011


  • miles
The contact owns a 2009 Jeep Liberty. The contact stated that the vehicle was leaking water from the interior driver side floorboard. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Philpot, KY, USA

problem #3

Apr 292013

Liberty 6-cyl

  • 90,000 miles
The body has a noticeable lean to the driver side. The driver side is one inch lower than the passenger side. I had new shocks and struts installed thinking that this would bring the body back to a level position. I also removed all extra gear from the vehicle to eliminate the possibility of extra weight, but the vehicle still has the same amount of lean to the driver side. The measurements are taken on level ground. The measurements are taken from the ground to the wheel well lip through the center line of the wheel. The driver side, front and rear is one inch lower than the passenger side front and rear.

- Floral City , FL, USA

problem #2

Jun 012009

Liberty 6-cyl

  • 6,000 miles
I bought my Jeep brand new in April of 2009. When it was just a few months old, I started experiencing a phantom 'ding' that would normally be associated with low fuel, check engine, etc. But when the ding would sound, no warning lights would appear. Tried to have dealer find problem, they couldn't replicate since it was so random, so it never got fixed. Around April of this year (2013) the ding still continues to drive me nuts, and now my 'espoff, ' '4WD, ' 'service 4WD, ' and '4low' lights come on and off at random'sometimes every ten seconds while I'm driving. Also, my radio/nav screen system will randomly turn itself off and restart. Took it to the dealer, they said they have gotten this same complaint from a lot of other people, but there is no recall issued. I was told the problem with the stereo alone is a $1,200 fix and that I'm better off going to a car audio dealer and getting something custom done. I can't believe there isn't a recall for this, it is very distracting to have all these lights coming on and off while driving, not to mention unnerving. Also, my lift gate window has always leaked around the seal, even after the dealer replaced it. They said they tested it under high pressure wash and it didn't leak, then a few days later it rained and there was water all over the inside of my lift gate.

- Los Alamos , NM, USA

problem #1

Jul 072012


  • 36,000 miles
The contact owns a 2009 Jeep Liberty. While parked the contact depressed the switch that controlled the sky slider roof and noticed that the roof would not close properly. The dealer was made aware of the failure and stated the sky slider roof cable may have to be replaced. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Alhambra, CA, USA