9.7

really awful
Typical Repair Cost:
No data
Average Mileage:
13,500 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (5 reports)
  2. replace transmission (1 reports)
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problem #6

Mar 012019

Renegade Limited 4 cyl 2.4L

  • Automatic transmission
  • 18,000 miles

My 2017 Jeep Renegade is: Rattling, stalling and placing me in danger on the road, vibrating, dragging, accelerating as well. It is having problems shifting from one gear to another.

- Veronica Bette A., Los Angeles, CA, US

problem #5

Dec 122018

Renegade Trailhawk 2.4L

  • Automatic transmission
  • 46,000 miles

Transmission shifts rough, slams into gear, causes stalling. Have complained to three different dealers, Northwest Hills in Torrington, CT, Mitchell in Simsbury CT and Gengras in East Hartford. None of them have recorded the complaint and all of them have dismissed it as "transmission learning", and tried to convince me that it is not a problem.

- Bob O., Harwinton, CT, US

problem #4

Nov 242017

Renegade Latitude

  • Automatic transmission
  • 1,600 miles

We purchased a brand new Jeep Renegade for our teenage daughter's 16th birthday in October and it has driven great up until my family and I drove it from El Paso to Carlsbad via Cloudcroft, since the road to Carlsbad was closed due to an accident. When driving up to mountain about six miles from the Cloudcroft village, it started to immediately to jerk, lose power and stalled. I started it up several times and it repeatedly did this. I was only was able to drive a few feet each time. No error codes appeared. It was a horrible experience since there were cars behind us and no place to turn off to. This happened several times and the last time it seemed as though it really had conked out. We were unable to continue. Finally drove it off the road to a dirt lookout point. We called Roadside Assistance and they sent a tow truck from Jack Key in Alamogordo. Since we were in a hurry to get to Carlsbad since we had tickets to Christmas on the Pecos, we decided that it we may be able to drive it or coast downhill to the dealership and we were able to without any problems. Jack Key checked it out and couldn't find any error codes. They mentioned it has happened to other Renegades and also some have lost power steering. They reset the computer. After an hour, we attempted to drive back up to the mountain and the same thing happened again but a few miles sooner than last time. We were so disappointed and upset and decided we had no choice but to drive home back to El Paso. We took our Jeep to Sunland Park Jeep the following day. They stated they would be calling Corporate Jeep. Yesterday they advised they could not find anything wrong. They drove it up and down TransMountain Road, which it has driven perfectly on in the past since it's not quite as steep, and said it did fine (no surprise there) and that Corporate had them install two updates to the software. My husband and I are very upset that my daughter has to drive this obviously very defective Jeep and that we are being told there is nothing wrong with it. Our only choice is to drive it back up this same mountain and see if it stalls again. DO NOT buy a Renegade!

- Howard S., El Paso, US

problem #3

Jun 302017

Renegade Sport 2.4L 14 Multiair Engine

  • Automatic transmission
  • 1,991 miles

After being told in Monahans, TX that the car was "good " we drove 124 miles until we stalled out in the middle of the desert,107 degrees. Not wanting to be on the side of the road in the heat we waited a few minutes, start the car back up and drive less than a mile before it shut down again. We called for a tow and was told it would be 2 hours before a tow truck could get to us. I told dispatch we would be passed out from the heat by then. She contacted local sheriff. He found us next to a dead deer 6 miles from his town. An ambulance came to bring us COLD water they hung around for awhile and then we started the car back up and he followed us into the town to a fast food restaurant where we could park and get out of the heat, in the meantime the sheriff got hold of the tow co and they were there in an hour instead of 2. We were then towed 30 miles to SAN Angelo TX and after 2 days were told that we needed a new transmission that had to be ordered from MI. They provided us with a rental car and we drove 3 1/2 hours to a friend's house where we have been for a week now. Because we can't afford a hotel for this long. It has now been 12 days since I left Calif. to go to NC, I have never been on such a long road trip, I only hope that I make it to NC in 14 days for my grandson's birthday.

- Mimi P., Long Beach, CA, US

problem #2

Jun 302017

Renegade Sport 2.4L 14 Multiair Engine

  • Automatic transmission
  • 1,991 miles

After being told in El Paso that there was nothing wrong with the car, we made it 248 miles before we stalled out again. Knowing that there was nothing between where we were until SAN Antonio an 8 hour drive. We took it to the closest dealership only to be told that the computer didn't show anything wrong and they could not fix anything if the computer showed nothing was wrong.

This has turned into nightmare of trips, I left California on the 26th of June, and should have been almost at my destination after 4 days on the road. But I was still in the beginning of Texas!

- Mimi P., Long Beach, CA, US

problem #1

Jun 112017

Renegade Trailhawk

  • Automatic transmission
  • 11,400 miles

Driving up mountain pass (max grade of 7%) at ~65mph when vehicle suddenly felt like it shifted in to neutral. Pulled vehicle to the shoulder of the interstate where it stalled and message on display read, "To put your vehicle in shift it must be in park". Turned car off and on again, attempted to start going forward and car immediately stalled a 2nd time with the same message being displayed. Turned vehicle off for a couple of minutes, then on. Since car did not immediately stall we pulled back on to the interstate where it again felt like it went into neutral. Pulled to side of interstate and car stalled a 3rd time, with the same message. It was tried shifting into manual mode with no difference noticed.

Vehicle had to be towed to nearest Jeep dealer where it stayed overnight. Dealership was not able to replicate issue and no error codes were found. Vehicle was driven ~50mi to a dealer closer to town where it was stayed for 3 days. Second dealer was also not able to replicate issue and no error codes were found.

This car has gone over the exact same pass previously with no issue, as well as multiple others.

- GiAnna D., Denver, CO, US