10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
52,052 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #20

Nov 192017

Wrangler

  • 68,000 miles
1) doors are supposed to lock when vehicle gets to a certain speed but the driver side no longer locks automatically. 2) while vehicle was in park, the automatic gear slipped into drive and smashed into a wall and totally shut down. The Jeep had to be towed to the dealer as the automatic gear shift would not move and the Jeep would not start. The Jeep has been in the repair shop for 3 days and the dealership has not been able to determine what is wrong with the Jeep.

- Washington, DC, USA

problem #19

Jun 182016

Wrangler

  • 98,000 miles
2010 Jeep Wrangler unlimited rubicon 4X4 horn doesn't work. Works to alert me when alarm is active or tripped only. Clockspring replaced as per recall. Horn still doesn't work. Diagnosed horn. Actual horn works. Fuse is good. Relay in tipm doesn't click. Non- servicable part"??!!! can't physically replace a simple relay for a horn for under $1000??"!!! what the... I can not believe this. I need a horn for safety.

- Newton Falls, OH, USA

problem #18

Jul 032017

Wrangler

  • 135,000 miles
After researching the internet I cam across the acronym of the issue. What happened is exactly described in this article as the "death wobble." abc7news.com/archive/8547340/ this has happened multiple times while I'm driving at an average speed or high speed. If I hit a dip or turn at a average to high speed my Jeep shakes uncontrollably. Today I was driving to work on the 60 eastbound in the high speed lane going the speed limit (cruise control). My Jeep hit a dip and shook so uncontrollably I almost had to do a complete stop on the freeway. I tried the best I could to merge to the slow speed lane to possibly exit the freeway. A few vehicles were behind me when this happened and it almost caused a severe accident. It literally feels like the axel is going to snap in half or the vehicle may even flip if the shaking were to continue. When the vehicle is shaking like this the only way I've experienced for it to stop is quickly slowing down almost to a complete stop. If I slow down slowly it still shakes uncontrollably so much so that it puts me in the other lane. This issue needs to be fixed and can most definitely kill someone. This happened today at least 3 times. I then finally put my vehicle in four wheel drive at 2H while driving fearing if it happens again, my axel may break; or worse my life taken. Before this incident I'd say it's happened every now and then. Approx. Once every 3-6 months since I got the vehicle. I also have my tires rotated every time I get my oil changed at 3,000 miles. This should not be happening

- Menifee, CA, USA

problem #17

May 152017

Wrangler

  • 190,000 miles
While driving approx. 10 mph my Jeep started smoking in the cab. I immediately stopped the car, jumped out and already there were flames coming from the engine. My entire...I mean entire Jeep burned within a few minutes. Nothing but a shell left. What happened? it was so scary!

- Galesburg, IL, USA

problem #16

Feb 112015

Wrangler

  • 800 miles
Hard top 2010 Jeep Wrangler water leaks inside of the car every time it rains it leaks from the rear window center part of the roof where the two parts meet by the doors on top where the pillar meets T top of the windshield where the two removel parts meet right side and left side doors water get in and this happens whether is moving or just park

- Raleigh, NC, USA

problem #15

May 102016

Wrangler

  • 58,000 miles
Symptom was air bag light slowly flashing, specifically while driving. Some other symptoms from others online specify while turning. Diagnosis is bad clock spring with repairs necessary. This has been a documented issue that caused extended warranty in past years' models of Jeep Wrangler (2007) and caused a Chrysler ordered letter to customers, but it is yet uncovered in other years, although there is documentation online of this issue being seen in future years' models (including my 2010 model).

- Bellevue, WA, USA

problem #14

Mar 252016

Wrangler

  • 75,000 miles
Airbag light and chime comes on and off while the Jeep is being driven. Horn still works, cruise control still works, dealership reviewed and diagnosis is clockspring is causing the issue. Dealership also verified that when the light comes on and chime, the airbags are disabled. Since the only part not working is the airbag sensor, shouldn't this be a safety issue and covered by Chrysler? Chrysler says that if this happened while the Jeep was under warranty it would have been covered.

- North Kansas City, MO, USA

problem #13

Jan 032016

Wrangler

  • miles
While parked engine began to repeatedly cranked and moved over curb over 20 feet until stop by striking over vehicles and exhaust battery power.

- Lanham, MD, USA

problem #12

Oct 072015

Wrangler

  • 54,000 miles
Recently purchased a used 2010 Jeep Wrangler every time I fill the tank gas it spits out on auto shut off and is like a geyser when I remove the pump. Gas goes all over my hand and clothes. I note there are several other reports of this. This occurs every time I fill the tank. There were > 900 complaints regarding this in 2010-11. Why won't Chrysler fix this problem?

- Stephenson, VA, USA

problem #11

Sep 182015

Wrangler

  • 143,000 miles
Was driving down freeway and the vehicle just went up in flames out of no where beginning on passengers side under the hood. Fire engulfed the vehicle entirely. Total loss.

- Cypress, TX, USA

problem #10

Oct 052015

Wrangler

  • 69,000 miles
I was driving to work on 10-5-15 when a drunk driver pulled out in front of me, I had no time to stop but when my 2010 Jeep Wrangler unlimited hit their vehicle, I immediately smelled and saw smoke comming from the engine compartment of my Jeep. I drove to the side of the road where I quickly got out and made it just in time because the vehicle quickly burst into flames. My airbags also did not deploy which I thought odd because I was traveling around 45 mph at the time of the accident.

- Wadesboro, NC, USA

problem #9

Sep 272015

Wrangler

  • 68,500 miles
Car stalled loosing all power and drivability dealer claims the alternator went bad and fuse able link melted causing me to need a whole new wiring set

- Houston, TX, USA

problem #8

Nov 072014

Wrangler

  • 62,000 miles
I was traveling on a cold and icy road and inside was cold due to the heater core being filled with casting sand. I crossed a river and the difference in humidity caused the windshield to fog up and freeze. I was not able to see the road, but managed to stick my head out the window to keep from crashing. I could have been killed. The temp was about 5 outside. I was near grand island Nebraska. South of the walmart on South locust street.

- Box Elder, SD, USA

problem #7

Jul 132015

Wrangler

  • miles
Vehicle caught on fire, vehicle was declared a total loss.

- Highland, CA, USA

problem #6

Jun 022015

Wrangler

  • 62,715 miles
While the vehicle was driven about 20mph, first on line to a traffic light and on about 20 T0 25 feet before the intersection and light was red, and when the brake was applied it did not stop and the vehicle kept moving and it was stopped by the emergency brake. A burning smell got inside the vehicle and people stopped yelling that the vehicle was on fire. When the hood was opened and the fire put out we notices that the fire started at the brakes pump sensor. It burned all the wiring around there to include plastic cover of left hand side wheel, the steering column rubber joint, sensors, the hood and other parts in that side.

- Vega Baja, PR, USA

problem #5

Dec 182013

Wrangler

  • 50,000 miles
I own a 2010 Jeep Wrangler. When I fill up with gas the automatic shut off fails and has sprays out of the filler point. This has happened multiple multiple times. I do not "top off" the fuel. It sprays with force shooting out gas everywhere creating a safety and environmental hazard.

- Washington, DC, USA

problem #4

Sep 232013

Wrangler

  • 62,000 miles
I was coming back from lunch break and was getting ready to pull into the parking space at work, when I shift the shifter back to neutral... the shifter broke off. It looks like the welding job was not to standar. From my visual inspection of the welding I can see air pockets. Luckly I was not on a highway or else this could have turn ugly for me.

- Abingdon , MD, USA

problem #3

Jun 132013

Wrangler 6-cyl

  • 16,059 miles
I have only owned my certified pre-owned Jeep Wrangler since May 7th, 2013. I bought it with 12, xxx miles on it. So I have owned it one month & six days total & is still under warranty. I was driving down a paved road when I applied my brakes to stop at a stop sign & herd a crunch noise & my front left dropped down. I pulled over to the side of the road about 5 feet & could not notice anything. I then called tri-city Dodge & they told me to get on the ground & look up under & that's when I noticed my front control arm on the left was hanging down. I was told to have it towed to them by a.C. provos. The towing company dropped me & Jeep off at tri-city Dodge. The service man. Then came out to tell me that the part was not warrantied because it had been impacted. I explained that I had not hit anything that I was just driving down the road. He then showed me how it was all rusted but you could not see any impact. I then said that it looks like a bad rusted part & he then explained that could not be possible that it had to be impacted. Now if it was impacted, it would have taken out the tie rode which was still intact with no scratches. There were also no scratches on the bracket or anywhere else under the Jeep. I was then told to call the dealership where I got it from & that tri-city Dodge believed it to have been impacted before I bought it because the broken bracket was all rusted out & I had not owned it long enough for that kind of rust. Photos were taken by tri-city. I then called up bournival Jeep in portsmouth, nh. I explained to the service man. & I was told it was not their problem. I explained how it was all rusted & I have never been in an accident. This should be recalled for rusting out. I have looked up online & have found many complaints about others with same situation & have never been in accident before & Jeep was telling them it had to been impacted.

- Lebanon, ME, USA

problem #2

Sep 262011

Wrangler 6-cyl

  • miles
Driving on I10 West bound from phoenix to California when there was a loud explosion under the feet on the drivers side. Pulled over to see what it was and saw flames. Tried to put out with a fire extinguisher without success. Tried a second extinguisher with the same results. Got 90% of my stuff out of the vehicle. It was lifted, with skip plates, winch. Total loss. No warning lights, sounds or any indication that something was wrong.

- Redlands, CA, USA

problem #1

Sep 032010

Wrangler

  • 12,370 miles
E S P a deadly idea that is being forced upon us. May of 2010 I purchased a Jeep Wrangler unlimited. First weekend of September I had E S P failure. Took it to Jeep the following wed. They attempted to return it to me unable to duplicate, no parts replaced. The problem did not "go away ". E S P failures have been happening since 2007. A safety device to save you in a crash should not cause the crash. Only about 12,300 miles on the vehicle. Factory stock. No mods. Jeep buying back the vehicle will not protect me or my loved ones. The others will still be out there on the road. Forced legislation of this will actually create other problems in addition to the failures. Various "hack jobs" will be performed in order to remedy the problem but will actually cause more problems. I already have to Dodge weaving drivers for other reasons. Drunks are at least attempting to drive. Has no one any common sense anymore? if I wanted to be driven I would hire a chauffeur. Remember the auto seat belts that threw people out of their cars and caused them to be killed or paralyzed. ( I personally know someone that this happened to). How about the air bags decapitating children? that really saved lives there. Let us not forget the recent prius failures.

- Houston, TX, USA