10.0
really awful- Crashes / Fires:
- 1 / 9
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,271 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dash board lights all came on, The steering wheel lost power, the ABS light came on, with check shifter, could not control Jeep.
- Clementon, NJ, USA
When driving in my Jeep I hear a Rotational thumping/clunking sound when Decelerating between 5-12 miles per hour. Test drives have determined it is coming from the rear axle.. I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners. all have experienced sounds that sound like its coming from the front only to find out it-€™s coming from the rear. It is getting louder over the past 3 months (May 2022-August 2022)
- Colusa , CA, USA
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 48 MPH, there was a burning rubber odor and a loud popping sound coming from the vehicle. The vehicle lost motive power and stalled. The contact stated that Roadside Assistance was called; while the vehicle was being raised up on the tow truck fuel started leaking from a damaged fuel line. The vehicle was towed to the local dealer who diagnosed that the clutch plate had malfunctioned and came apart creating a hole in the bell housing and damaging the fuel lines. The contact was informed that the transmission, clutch assembly, and fuel lines needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA campaign 20V124000 (Power Train) for the same failure. The failure mileage was 53,000.
- Forest Hill, MD, USA
Electrical system failure. All indicator lights come on and all safety feature warning lights activate. Automobile loses power and power steering stops working. Automobile then veered right into traffic other lanes of traffic on freeway. The problem has been confirmed by Ken Ganley Chrysler. The vehicle was inspected by Ken Ganley Automotive. Has been taken to the repair shop 4 times. Same problem continues to happen. Several warning lights came on all at once and vehicle lost power steering causing vehicle to veer right abruptly. Problem first occurred at the beginning of April 2022.
- Mechanicsburg, OH, USA
The jeep will automatically go into park will lock the shifter in park every light on dash will come on You will also lose power steering it will say service shifter service stability control ABS light comes on check engine light comes on error lights will come on and you can no longer move the jeep until you cut it on and off multiple times before it fixes itself have took it to a local jeep dealer and they claim nothing is wrong but you can clearly see all the lights on the dash no power steering and you cannot shift it out of park this happened to us going to get dinner and we were stuck for about two hours before the jeep decided it was ready to go again That was the first time that it had happened Now it will do it daily but we have to drive it because we need means of transportation back-and-forth to work can you please report this as a major issue thank you
- Lebanon , PA, USA
the steering is very loose and the jeep wanders on the road. I have experienced i down shifting very hard when braking.
- Baden, PA, USA
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down. When sitting in the Jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle. I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners. all have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs.
- Las Vegas , NV, USA
Warning Light on for -€œ Service axle locker system-€ and functionality of axle lock is not available
- Oakland , CA, USA
Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.
- Temple, TX, USA
Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c
- Lawrenceburg, IN, USA
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
- Cathedral City, CA, USA
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
- Asbury, NJ, USA
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
- Seattle, WA, USA
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm-€™s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I-€™m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn-€™t able to get a tow truck to me until 10:30pm
- Graham , NC, USA
Axle system issue. Dealerships are replacing complete axle for just a sensor and they take the car a month to do it. Common issue on all Jeep. Just google service axle system.
- Nogales, AZ, USA
While driving the locker system light will ding and light will illuminate. Have had it at a dealership 5 times approximately for this issue. Locker system will not work but I fear it will engage while driving since they cannot figure out how to fix it. I have had the entire axle replaced as well as the drive train control module. I have no idea what needs to be done to fix it at this point but when the engineer says it needs to be adjusted and the dealership has no idea what they mean by that since it is not a serviceable part of the axle. It is built into the axle itself hence the axle replacement. The forum for the jl Wrangler there are a multitude of problems with the axle/locker system that Jeep cannot figure out and it's been over 2 years.
- Sherman, TX, USA
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (power train) however, the part to do the recall repair was not yet available. Jacksonville Chrysler Jeep Dodge Ram westside located at 7030 commonwealth ave, jacksonville, fl 32220, (904) 438-3500) was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
- Ponte Vedra Beach, FL, USA
Y07/NHTSA 21V-028 the repair Jeep has proposed is a software update which will reduce available power. This is unacceptable. Jeep needs to upgrade the clutch/pressure plate to handle the loads that the engine imposes on it. A software change is nonsense. Thank you
- Pelham, NY, USA
Rear locker/axle faulty. Now on my 2nd time needing rear locker/axle repelaced. Vehicle started throwing codes in rainy weather.
- Kansas City, MO, USA
- Foley, MO, USA