10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
6,608 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Jeep Wrangler:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #98

May 302022

Wrangler

  • miles
When driving or starting up the dashboard & radio will be pitch black not showing anything. Now when I started it up the other day I went to stop at a light and the Auto Shut Off warning light popped on and just stopped working. It will frequently reboot itself by radio standards and shut down the entire jeep system.

- Kokomo, IN, USA

problem #97

Jun 102022

Wrangler

  • miles
Service shifter comes on and can-€™t go into. While driving it-€™ll notify again and lock my steering making every hard to turn. Having to wait 10-30 mins just for to reset and get into gear then coming back on days later.

- Lynn, MA, USA

problem #96

May 282022

Wrangler

  • miles
All electrical system failure. Loss of ABS, power steering, cruise control, transmission shifting, traction control, auto start, sway bar disconnect. Fan overruns. All dash warning lights come on. Electrical system will return to normal after several restarts and then randomly fail again.

- Sturgis , SD, USA

problem #95

May 222022

Wrangler

  • miles
The U-Connect screen is de-laminating. It is also disconnecting the Bluetooth connections for the phone and directions, changing input selections and volume randomly. This is causing me to have to use my phone and try to reconnect or look at the screen to see what's going on. This is causing me to be distracted while driving and also having to stop several times causing delays to deal with the screen not working properly.

- Bremen, IN, USA

problem #94

Apr 302022

Wrangler

  • miles
Electrical system failure. All indicator lights come on and all safety feature warning lights activate. Automobile loses power and power steering stops working. Automobile then veered right into traffic other lanes of traffic on freeway. The problem has been confirmed by Ken Ganley Chrysler. The vehicle was inspected by Ken Ganley Automotive. Has been taken to the repair shop 4 times. Same problem continues to happen. Several warning lights came on all at once and vehicle lost power steering causing vehicle to veer right abruptly. Problem first occurred at the beginning of April 2022.

- Mechanicsburg, OH, USA

problem #93

May 012022

Wrangler

  • miles
This car lost power steering while driving on the expresway. The lights blink, windshield wipers go off, and all the warning lights flash. It will stop and not allow you to drive. I was told it was fixed after a software update but it continues to happen and it's gotten worse. They are now saying it needs a wire harness replacement. This vehicle is very dangerous.

- Chicago, IL, USA

problem #92

Mar 212022

Wrangler

  • miles
The jeep will automatically go into park will lock the shifter in park every light on dash will come on You will also lose power steering it will say service shifter service stability control ABS light comes on check engine light comes on error lights will come on and you can no longer move the jeep until you cut it on and off multiple times before it fixes itself have took it to a local jeep dealer and they claim nothing is wrong but you can clearly see all the lights on the dash no power steering and you cannot shift it out of park this happened to us going to get dinner and we were stuck for about two hours before the jeep decided it was ready to go again That was the first time that it had happened Now it will do it daily but we have to drive it because we need means of transportation back-and-forth to work can you please report this as a major issue thank you

- Lebanon , PA, USA

problem #91

Apr 012022

Wrangler

  • miles
vehicle dash goes crazy. all warning lights come on. gauges act erratic. shifter lights blink. service abs, service traction control, service shift warnings flash. fans act erratic. power steering cuts out. when in park vehicle won't shift out of park. sometimes this happens when vehicle is first started. it is now happening while driving. this is a major safety concern since the power steering goes out while driving. i have had this vehicle to the dealership 3 times for this and they keep telling me they can't recreate the problem. when put on the scanner numerous codes come up.

- Ocean City, MD, USA

problem #90

Mar 032022

Wrangler

  • miles
At 40,000 miles the Service shifter warning light came on and a barrage of other lights flashed across the dash. Check engine light comes on and all of a sudden I lose all power steering and almost run off the road. The steering only comes back after shutting engine off and restarting it. It is a continuous problem with no warning as to when it will occur. I have it scheduled to go into shop on Thursday for the diagnosis. Either way it is extremely dangerous!

- Cabool, MO, USA

problem #89

Feb 252022

Wrangler

  • miles
1) Compromised Battery (a battery purchased in August of 2021 from Interstate Battery|Camp Bowie Blvd|FortWorthTx) 2) Moritz Service Team explained some batteries (via the 3 manufacturers) can have a fail rate or be bad batteries 3) Moritz could not replicate extent of the issues we experienced with a collapsed electrical system on 02.24.2022. 4) Moritz could not explain why the 3rd party purchased battery was -€œdischarged-€ completely after driving the Jeep and stopping for a short period resulting in the collapse of electrical system. 5) Moritz Team and GM had no explanation for the replacement of 3 batteries for this Jeep in a short period of < 3 years. 6) Moritz Team and GM suggested they have no knowledge of this Jeep product having these type of electrical issues. (See link: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release#safety-ratings-frontal) 7) Moritz Service Team and GM recommended returning the battery to its place of purchase for a warranty trade in. 8) Moritz Service Team and GM proposed if a repeat of this event occurs that: A) Moritz Service Team provide a more expansed evaluation of this issue (requiring our solo mode of transportation to be in the shop for an extended period) B) Should Moritz Service Team be unable to identify and replicate issue: a STAR report be submitted to escalate issue to next level engineers for Moritz. As an update: We delivered the Jeep with the 3rd party purchased battery back to Interstate Battery as recommended (following our meeting). Multiple tests were performed and noted that the 12V 48 AGM 60 G-48 (SLI48AGMDP) battery registered each time above 775. ISSUE UNRESOLVED: The issue remains how a fully charged battery (with no effect of user error), driven appropriately, resulted in a full electrical collapse of this Jeep Wrangler Unltd. Rubicon JL system within 30 minutes of the ignition beiNG turned off and attempted restart. MFG 10.2018

- Fort Worth, TX, USA

problem #88

Feb 232022

Wrangler

  • miles
When you put the car in reverse the screen turns blue. Many drivers of this same vehicle has said they all experience a blue screen of death. I took it to a body shop today and they said it-€™s because of faulty wiring during manufacturing. A lot of jeep drivers are experiencing this same issue. Jeep dealers do not know what to do. Please issue a recall before someone gets hurt reversing their car.

- Brooklyn, NY, USA

problem #87

Feb 122022

Wrangler

  • miles
I have had the rear defroster tab re soldered twice and the rear glass completely replaced. The second time the tab was resoldered 2/11/22, the next time I started the vehicle to warm up, the rear defroster was on and the entire rear window shattered

- Wampum , PA, USA

problem #86

Oct 282021

Wrangler

  • miles
When driving, at random times my dash lights all come on and the following components say that they're unavailable: ABS Electronic Stability Control Sway Bar Disconnect Stop/Start Blind Spot Alert I will then lose my power steering. My speedometer, RPM, and fuel gauges will drop to 0. This has happened both when driving around the neighborhood and while driving on the highway. I have been to two different dealers three different times and they have been able to reproduce and confirm the issue. But they have been unable to fix the problem. Researching the issue myself, I have found several examples of other owners having this same problem. Examples can be found on carcomplaints.com and jlwranglerforums.com. I don't know how many other cars must have this issue before action is taken by the manufacturer, but I consider the loss of power steering and the airbag system a significant safety issue. My vehicle is available for inspection at any time.

- Hudson, OH, USA

problem #85

Feb 012022

Wrangler

  • miles
Just took my 2018 JEEP Wrangler Unlimited JL in for the improved steering feel recall. The jeep was working just fine until after the software update just miles after update lost all power and shut off and wouldn't restart. I couldn't even get it to turn over enough to put it in neutral to put it on a tow truck. Finally got it restarted, back to the dealer and was told fuel pump was out. Service Bulletin #S1808000167, FCA discusses the reasons that the vehicle won-€™t start or there is lost contact with the fuel pump control module.

- Millersport, OH, USA

problem #84

Dec 212021

Wrangler

  • miles
Multiple occurances of steering locking up(power steering failure?)all on cold mornings, turning left and around 35-40 mph 12/21/21: While driving down a straight 2 lane rd prior to dawn, I lightly steered my vehicle right to move from center of rd to right hand side. When I attempted to steer back left to correct the vehicle straight, I was unable to move the steering wheel at all to the left resulting in me driving into a mailbox & damaged both vehicle & mailbox. Vehicle drove home fine w/out further steering issue and problem couldn't be replicated. 1/11/22: Another cold morning(appr 32 degrees), warmed car up for 15 mins(to take kids to school). Came to a 30 degree left turn & again noticed the same issue of steering locked up and unable to turn left into curve until I used both hands/arms to apply a significant amount of physical force(again barely missing a mailbox). Then I couldn't correct back to the right w/out applying same force so ended up in oncoming lane of traffic. Thankfully there was not an oncoming vehicle since I had 2 kids in the car & could've had a head on collision. Steering started working again before vehicle even came to a stop. 1/27/21: Cold morning again, warmed car up as usual, & had the same steering failure on same left hand curve as on 1/11 but this time steering ability returned quickly and safely made through the turn. Oncoming vehicle but steering returned quickly enough to avoid issues. I've since learned that FCA has a new 'campaign' out for the steering assist categorized as a 'non-safety related' repair. I'm uncertain if the 'software update' will address my steering issue as the factors outlined in it are not the same as my circumstance & correspond with a different issue being reported with the steering.?

- Paradise, TX, USA

problem #83

Jan 052022

Wrangler 6-cyl

  • miles
My Jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." When I took it to the Autonation Jeep Dealership, South, Columbus GA. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My Jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my Jeep last week after this second recall, my heat and A/C no longer worked--all controls on the Jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, A/C and defrosting, that I needed to deal with Jeep USA. I have submitted my case to Customer Care (FCA US, LLC) at Jeep USA, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my Jeep! Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Midland, GA, USA

problem #82

Dec 202021

Wrangler

  • miles
Vehicle failed to restart at the rest area with 18,000 miles on it. I called the service truck and made a report to the dealer the vehicle started within 15 minutes of setting. Went to dealership and had the Jeep checked out. They could not find any thing that was wrong. We were told it had to be malfunctioning to find the problem. Today we were at a grocery store stopped came back in the vehicle would not start. After about 15 minutes vehicle started, while leaving the parking lot the Jeep made a bucking hesitating movement. I Called the dealer they said the Vin number was not on recall. The 2018 jk Jeep has 22,000 miles on it. Found this U 87 recall on the powertrain Control module. Thank you

- Williamsburg , NM, USA

problem #81

Nov 052021

Wrangler

  • 1,100 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.

- Bridgehampton, NY, USA

problem #80

Sep 152021

Wrangler

  • miles
Initial problem was the auto restart stopped working when the vehicle came to a complete stop. Then noted a couple of months later the dash board electronics started displaying random screens and warning lights. Finally the car refused to start and shift out of park and the display unit showed milage at 999999 and no indication as to the problem with vehicle. All alarm lights were also on in dash display. Towed to dealer and they said they had to replace 2 batteries.

- Tampa, FL, USA

problem #79

Jun 302021

Wrangler

  • miles
Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c

- Lawrenceburg, IN, USA

Read the next 20 complaints »