10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,143 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Oct 302020

Wrangler

  • 20,000 miles
The seatbelt will not retract after being fully extended while driving. The seatbelt will then be stuck in the fully extended position while driving.

- Sedona, AZ, USA

problem #6

Nov 262020

Wrangler

  • 14,000 miles
The seatbelt will not retract after being fully extended while driving. The seatbelt will then be stuck in the fully extended position while driving.

- Sedona, AZ, USA

problem #5

Nov 292020

Wrangler

  • 18,000 miles
The seatbelt will not retract after being fully extended while driving. The seatbelt will then be stuck in the fully extended position while driving.

- Sedona, AZ, USA

problem #4

Jul 032020

Wrangler

  • 36,000 miles
I swerved to miss a deer.I ran off a big drop off&hit on mainly the driver's side.there was over $26K damage repairs done.they have decided to total my Jeep with a little over 36K miles.I ran off the raid&hit on mainly the driver's side.my air bags never deployed but most importantly my seat belt did not prevent me from hitting my face on the steering wheel.I have a gash above my right eye that the emts advised me to go to a hospital to have stitches.butbwith the covid-19 epidemic fully in force I decided not to go to the next county for medical.assitance since my local hospital is not equipped to preform the medical assistance that was needed. I missed several.days of work for this incident. I'm asking for answers to why my air bags did not deploy but most importantly I'm wanting & needing to know why my seat belt did not prevent my face from hitting the steering wheel & also warping my steering wheel in the process. Please I need answers for I've always wanted & dreamed of owning a Jeep. Then I finally was able to purchase one but I need to know that it is also safe for me & my family.

- Charleston, TN, USA

problem #3

Dec 052019

Wrangler

  • 17,500 miles
Rear seat belts torn only used rear seats 2 times in the year I've owned the vehicle have had the rear seat folded down the whole time

- Orting, WA, USA

problem #2

Jan 082019

Wrangler

  • 18,000 miles
I noticed, all be it 9 months after buying, my 2018 Jeep Wrangler unlimited rear seat belt is almost cut in two pieces. I don't have people in my vehicle that often, maybe once every couple months. I advised my dealer of the issue in January when I took it in for an oil change. The service manager told me "they tend to do that, its from the seats being laid down". he stated mine was so bad there was no way he could warranty it. He then told me to take it and have it patched, really have it patched? here it is 3 months later and the drivers side rear seat belt is doing the same thing and my seats haven't been let down.

- Gautier, MS, USA

problem #1

Aug 012018

Wrangler

  • 3,500 miles
Electrical issues incl but not limited to: Gauge readouts incorrect, ECM not allowing proper shifts. Engine problems with the valve lifters making noise and broken.

- Ouray, CO, USA