10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
6,950 miles

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« Read the previous 20 complaints

problem #1033

Nov 212023

Wrangler

  • miles
Have multiple experiences of steering wobbling and jeep is not in control causing frightening situation. Few times jeep departed lane and caused stress to both me/my wife and nearby drivers. Is there anything someone can check this issue and make Jeep accountable if they have problem and let us know what to

- Herndon, VA, USA

problem #1032

Aug 252023

Wrangler

  • 100,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 35 MPH and making a slight left turn, the vehicle lost power steering functionality. The contact was able to stop the vehicle. The contact stated that there were several unknown warning lights illuminated. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was intermittent but became a recurring failure. The vehicle was taken to a dealer to be diagnosed and it was determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

- Montgomery, TX, USA

problem #1031

Oct 202023

Wrangler

  • miles
2018 jeep wrangler unlimited sport intermittently looses power steering while in motion at high speed causing the inability ( lack of driver control) to react to road conditions. Multiple alert lights flash including ABS power steering off, gear shifter off. This has happened multiple times during highway driving as well as on city roads. It is available for inspection upon request. Chrysler, Dodge, jeep, ram, fiat of Santa Barbara denies ability to detect or repair the problem. According to the jeep forum, this appears to be an ongoing issue on the 2011-2018 models. https://www.wranglerforum.com/threads/jlu-wrangler-can-bus-communication-issues.2423630/page-2

- Chelsea, MI, USA

problem #1030

Apr 012022

Wrangler

  • miles
On several occasions, within the past year to year and a half, and when periodically driving my 2018 Jeep Wrangler across any sort of rough patch on the road, I would experience a severe and sudden shaking of the steering wheel along with very strong vibrations coming from the entire front end of the vehicle.......unfortunately however, I do not have any confirmation of such from any independent repair facility, nor has any independent inspection taken place, and without any warning ever from any interior "idiot" light, lamp, and/or the like. The recall notice I received earlier this year indicated that this phenomenon was the result of a failing steering damper. I subsequently submitted a purchase receipt along with a proof of payment for a new damper which I then self-installed. Now the "customer care" people @cac.stellantis.com won't reimburse me for the part because I did not have an independent repair facility install this very simple part to replace. Never did I receive any notification, nor was any information ever made privy to me, that independent installation was an absolute requirement for part reimbursement. Can you please help me reason with these people? Thank you.

- Rapid City, SD, USA

problem #1029

Oct 062023

Wrangler

  • 30,844 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 70 MPH, the vehicle drove onto a bridge and suddenly began to wobble and vibrate. After reducing speed the driver was able the regain control of the vehicle. The failure continued to occur anytime the vehicle drove over a bump in the road while traveling at highway speeds. The vehicle was taken to the local dealer who diagnosed that the steering dampener needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 30,844.

- Altus, OK, USA

problem #1028

Sep 012023

Wrangler

  • miles
Occasionally, the vehicle's front wheels bounce out of control at normal and high-speed. It appears to happen on the right front.

- Piperton, TN, USA

problem #1027

Aug 252023

Wrangler

  • miles
On occasion while driving several dashboard error lights will go on. These include ABS, Traction Control, electronic stability control, air bag and brake light. When these lights come on the power steering is typically lost and making it extremely difficult to steer the Jeep. It takes everything my wife to turn the steering wheel and get off the road. The brakes also tend to be applied which further makes it difficult to turn as the vehicle is slowed down. This issue not only endangers the driver and passengers in my vehicle but also those around me due to the inability to properly control my vehicle. I have had the vehicle at the dealers service center and they are not sure what the issue is. They have been able to reproduce but are still trying to discover root cause. This seems to be a widespread problem as both my 2018 Jeep Wrangler and 2020 Jeep Gladiator have the identical issues. Seems like a long shot that both of my vehicles would have the same issue at the same time if it wasn't a common issue. When Googling the problem, I find a lot of articles and video's but no solid cause.

- Hubbardston, MA, USA

problem #1026

Aug 202023

Wrangler

  • miles
2018 Jeep Wrangler. Driving at 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, service, the four-wheel-drive, and other unknown warn lights are illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. I was able to veer to the side of the road.. Additionally, the vehicle failed to shut off as needed. The vehicle remained in Accessory Mode for 15 minutes and restarted independently. The failure has been reoccurring. The vehicle was taken several times to the Jeep dealer; the dealer was able to duplicate the failure. The vehicle was not diagnosed nor repaired because I can-??t get an appointment for over two months. The failure mileage was approximately 45000.

- Salida , CO, USA

problem #1025

Dec 012022

Wrangler

  • miles
when traveling highway speeds at ~55 MPH if the car hits a pot hole or bump in the road the steering pulls left and right aggressively and will not cease until the car is stopped. this is very dangerous at high speeds, as the car is vibrating so badly control of the car is very difficult. The car has been inspected by the dealership and we were informed they could only make adjustments based on manufacture recommendations, which included alignment and tire balancing, and the car was returned to us in the same condition. The steering damper was replaced by another service center at our own costs and the problem persists. The dealership suggested "selling the car" as they are unable to resolve the problem. The problem continues to persist which is a great concern, that it can not be resolved or corrected.

- Gaithersburg , MD, USA

problem #1024

Jul 012023

Wrangler

  • miles
The power steering with no warning, just quits, working, get warning signs that the ABS is not working, included with the traction control.

- Salida, CO, USA

problem #1023

May 132023

Wrangler

  • miles
Vehicle starts throwing codes and power steering quits working...

- Talihina, OK, USA

problem #1022

Mar 062023

Wrangler

  • miles
This vehicle at around 65 miles an hour and hit a bump in the road It will start a death wobble, shaking the steering wheel and vehicle uncontrollably out of your hand once you slow down you can get it back under control and continue on I have had this vehicle at two dealers and all they wanna do is change the steering damper. This has not corrected the problem and basically now I have a vehicle I can no longer drive safely.

- Port Orange, FL, USA

problem #1021

Jun 122023

Wrangler

  • 40,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated driving 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to respond while attempting to drive. Additionally, the vehicle failed to shut off as needed. The contact stated that the vehicle remained in Accessory Mode for 15 minutes and restarted independently. The contact stated that the failure had been reoccurring. The vehicle was taken several timed to the Ford dealer where it was purchased; however, the dealer could not duplicate the failure. The Jeep dealer was notified of the failure and advised the contact to take the vehicle in to their location for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

- Kittanning, PA, USA

problem #1020

Jul 012023

Wrangler

  • miles
Experienced what people are calling the "death wobble"

- North Port, FL, USA

problem #1019

Jul 242023

Wrangler

  • miles
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.

- Stanhope, NJ, USA

problem #1018

Jun 032023

Wrangler

  • miles
All kinds of codes came on Jeep locked up couldnt steer almost wrecked. Had to toll now dealership says its the engine after saying it was the starter

- Hillsboro, TX, USA

problem #1017

Jul 152023

Wrangler

  • miles
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.

- Natick, MA, USA

problem #1016

Jul 102023

Wrangler

  • miles
Vehicle has been experiencing electrical failure that dealers have been, so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.

- Lancaster, NY, USA

problem #1015

Jun 162023

Wrangler

  • miles
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.

- Auburn, MI, USA

problem #1014

Jun 242023

Wrangler

  • miles
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.

- Warren, MI, USA

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