10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,318 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #288

Aug 242018

Wrangler 6-cyl

  • miles
This Jeep has the notorious -€œDeath Wobble-€. It has been inspected numerous times, there was a recall on a part ~May be a sway bar or a stabilizer bar etc- that did absolutely nothing to fix it. I-€™ve had the entire suspension replaced and it still does it constantly when driving over bumps in the road -specifically when the front right tire goes over a bump, around the 30+ mph. The entire front end of the Jeep jumps all over the road, the steering wheel shakes violently back and forth and you lose control of the vehicle. It-€™s terrifying when it happens, especially on the freeway. My two teenagers have both experienced this while driving and they were terrified trying to control it, had no idea what to do and almost lost control of the car because of how violently this one shakes. They both are anxious about driving the vehicle all together. I purchased this new and it started right away. Took it to the dealer and they new exactly what I was talking about but had no idea how to fix it. There is no warning, it-€™s just happens suddenly amen going over a bump in the road. It-€™s SO SCARY!

- Lake Elmo, MN, USA

problem #287

Mar 112022

Wrangler

  • miles
Purchased slightly used with only 34,387 miles. When driving at a higher rate is speed (62 or more) if the vehicle hits a bump (like when crossing the threshold of a bridge or hitting a bump in the road while in a turn) the passenger side Suspension shakes uncontrollably. As per news articles, Fiat Chrysler Automotive is aware and recommends a new steering bump. This seems to be a temporary solution, part easily and quickly wears out and must be replaced. Mechanic state that is not a proper solution. To pay this type of money for a vehicle and then repair bills only to have to repeat. Major concern is when driving on a highway or freeway you can-€™t always safely slow down in traffic, especially with semi trucks.

- Summerfield, NC, USA

problem #286

Jun 102022

Wrangler

  • miles
The Jeep Wrangler JL Sport S (2018), has been having steering issues (death wobble) while driving at highway speeds whenever it encounters a bump or potholes at speeds greater than 60mph. The only remedy is to break and slow down to 40mph, this poses a safety hazard on interstates and highways as the vehicles behind have limited time to react and operating this vehicle while it is vibrating is extremely hard and dangerous in traffic. Myself and my wife have been victims of several road rash incidents as the vehicle's behind don't know what is going on when we slow down to stop vibrating, they have honked us and have even followed my wife for 5 miles harassing her on the interstate. We have an infant at home and are concerned for his safety as he travels with us in the Jeep. The car dealer continues to recommend replacing the "steering dampener" as a remedy but having replaced it twice has not fixed the issue. We need FCA to fix this as soon as possible as operating this vehicle in this condition is not acceptable.

- Maple Grove, MN, USA

problem #285

Oct 252021

Wrangler

  • miles
I was driving my wife's vehicle at the time of this incident. While driving at highway speeds (55+ mph) I went over a cracked/uneven section of the roadway. The steering column began to vibrate and jump in my hands. The front wheels were rattling and bouncing, making it difficult to control the steering path of the vehicle. It was only after slowing down the speed of the vehicle that the rattling / jumping of the steering column stopped. The uneven section of road I had gone over hadn't been that severe enough, I thought, to cause any damage. I drive over that same route several times a week and it was no different than before, other than I was driving the Jeep. I asked my wife if this had ever happened to her before. She said it had, but it stopped and she thought it may just be a wearing or broken steel belted radial tire. We were getting the tires replaced soon. After getting new tires, the problem is persisting. The mechanic did not find any damaged wheels or tires, the steering didn't appear loose or damaged. After checking this site for vehicle recalls, but finding none, I was perplexed. After conducting further research I found out about the "Death Wobble" and FCA's Customer Satisfaction Notification V41 Steering Damper fix.

- Mazomanie, WI, USA

problem #284

Apr 092021

Wrangler

  • 14,480 miles
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the front wheels started to shake and wobble. The contact stated no warning light was illuminated. The contact stated that the failure was corrected independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering bow and track bar to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 14,480.

- Miami Lakes, FL, USA

problem #283

Jan 012022

Wrangler

  • 55,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle drove over a bump in the roadway and experienced the death wobble. After slowing down, the shaking stopped and the vehicle drove as designed. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

- Chesterfield, VA, USA

problem #282

Feb 212022

Wrangler

  • 58,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 10 MPH, the contact heard a cracking and popping sound coming from the rear of the vehicle. The sound was heard when the vehicle would slow to make a turn to either the right or the left. The contact stated no warning light was illuminated. The contact drove the vehicle to the local dealer, where it was diagnosed and determined that there were missing welds and cracks on the spring perch on the driver-€™s and passenger-€™s side of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.

- Escondido, CA, USA

problem #281

Mar 032022

Wrangler

  • miles
On high speed turns when you hit a bump just right the steering wheel/column shakes violently and the entire front end vibrates to the point where it feels like control of the vehicle is lost.

- Ringwood, NJ, USA

problem #280

Feb 072022

Wrangler

  • miles
My vehicle is suffering form the defect described in this recall notice - https://static.nhtsa.gov/odi/tsbs/2019/MC-10169208-9999.pdf However, my vin doesn't show as being recalled in the NHTSA lookup tool. This week the same experience was observed while driving over 50mph and hitting normal bumps in the road. A wild vibration/oscillation takes over the vehicle and presents a safety concern for myself, passengers, and motorists around me.

- Grand Rapids, MI, USA

problem #279

Jan 282022

Wrangler

  • miles
i took to my local mechanic after noticing that the car shakes very time i hit bumps while driving my mechanic inspected it and noticed that there's a crack in the the weld in the front track bar bracket. same as the safety recall UA5 that FCA has for the same year and model jeep for that year and when i called them they said that mine was built after that by a month.

- Wakefield, MA, USA

problem #278

Jan 182022

Wrangler

  • miles
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds and going over bumps in the roadway the vehicle was difficult to control. The contact stated that while merging onto the highway at approximately 60 MPH, the vehicle drove over a small bump in the road and became difficult to maneuver. The contact stated that he was able to safely slow down and pull to the side of the highway to avoid a crash. The local dealer was contacted, and the contact was informed that the steering box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and suggested that an appointment be made to diagnose the vehicle. The failure mileage was 16,791. The VIN was invalid.

- Coral Springs, FL, USA

problem #277

Jan 052022

Wrangler 6-cyl

  • miles
My Jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." When I took it to the Autonation Jeep Dealership, South, Columbus GA. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My Jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my Jeep last week after this second recall, my heat and A/C no longer worked--all controls on the Jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, A/C and defrosting, that I needed to deal with Jeep USA. I have submitted my case to Customer Care (FCA US, LLC) at Jeep USA, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my Jeep! Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Midland, GA, USA

problem #276

Jan 092022

Wrangler

  • miles
I have experienced out of nowhere violent front end shake on 4 different occasions since purchasing a used 2019 Jeep Wrangler Sahara three (3) months ago. It cannot be reproduced as I cannot determine what exactly causes it to happen but on at least two occasions I was traveling along highway bridges. There are no warning lights or messages prior to the violent shake.I have had a tire store employee look at the vehicle and have been told the steering damper should be replaced however after researching my vin noticed that this has been completed at least once already according to the MOPAR site. It is very dangerous in my opinion as you will have to keep your wits about you to keep from losing control of the vehicle. Most recent occurence 2:00 pm Interstate 20. January 9, 2022

- Greensboro, GA, USA

problem #275

Oct 062021

Wrangler

  • miles
Driving 72 mph on interstate, crossed a bridge and as I exited the bridge hit a rough spot and the 2018 Jeep Wrangler I was driving, suddenly the front end started vibrating vigorously and the steering wheel starting vibrating so bad I almost lost control of the vehicle. Finally I slowed down to 40 mph and the vibration stopped. I am afraid to drive the vehicle at a high rate of speed on the interstate because of the possibility of having a wreck. This need to be taken care immediately by the company at no charge to me. The vehicle only has 5500 miles on it. I bought it new.

- Smiths Grove, KY, USA

problem #274

Oct 062021

Wrangler

  • miles
Driving 72 mph on the interstate when I exited a bridge, there was a bump in the road. The front started to vibrate vigorously and the steering vibrated so hard that I almost had a wreck. Slowed down to 40 mph and the vibrating stopped.

- Smith Grove, KY, USA

problem #273

Sep 122021

Wrangler

  • miles
I was driving down a major highway at approx 60 mph. The entire vehicle started violently shaking; uncontrollably. It was very difficult to control steering. This continued for approx. 2 minutes. No warning lights came

- Oakland Park, FL, USA

problem #272

Jan 202021

Wrangler

  • 41,000 miles
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

- Miami Gardens, FL, USA

problem #271

Apr 232021

Wrangler

  • 23,000 miles
When traveling at 70mph+, certain bumps will cause the steering wheel to shake violently. The wheel is impossible to hold on to. You have to show down to around 50mph to get the shake to go away. It was taken to the dealer and although I explained it has happened multiple times, they said they were unable to replicate it and therefore unable to make any repairs

- Washington, PA, USA

problem #270

Mar 302021

Wrangler

  • 31,900 miles
I own a 2108 Jeep Wrangler jl with 32,100-miles on the odometer. On three separate occasions in the past month, while driving on the highway at 60+ mph, my steering and front suspension has started shaking in a wild, uncontrollable manner, forcing me to nearly bring my vehicle to a stop. The situation seems to be initiated by hitting bumps at highway speed, which triggers a run-away, violent, harmonic shaking (not just vibrations). I had the tires rebalanced and alignment checked, but the same thing happened'this extreme shaking is definitely not a tire issue. I'm not only concerned for my safety; but if this continues, the violent nature of this shaking will most certainly damage other components of the suspension or steering.

- Sarasota, FL, USA

problem #269

Aug 012020

Wrangler

  • 43,000 miles
When driving vehicle at 65-70 mph it starts shacking if you hit a pot hole or a crack on the road and it continues to shack for about 5-6 mins.

- Tracy, CA, USA

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