10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,802 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #21

Aug 132020

Wrangler

  • miles
Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".

- Mission Viejo, CA, USA

problem #20

Jul 012020

Wrangler

  • miles
The Uconnect Radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting.

- Kokomo, IN, USA

problem #19

Mar 282021

Wrangler

  • 22,000 miles
As I was driving on the highway at about 75+ mph, I passed over some uneven pavement and my steering and chassis began shaking for about 5-10 seconds. When I slowed down, it stopped; however, it felt like the steering wheel was going to come off and the tires were going to fly off of my car.

- Mason, OH, USA

problem #18

Jan 202021

Wrangler

  • 14,000 miles
Every time I plug my iphone into the lighting cable that is plugged into the usb type C input the uconnect system will power off and reset itself. This will continuously happen every 5 minutes 3-4 times before it stops. This happens when the engine is on and occurs whether the car is moving or not.

- Bradenton, FL, USA

problem #17

Dec 202020

Wrangler

  • 3,280 miles
I was driving a 2019 Jeep Wrangler that I bought at the end of January 2020, I barely have 3,300 miles on it, due to covid and remote working. I was driving on rte. 287 South doing 70 mph I must have hit a bump or imperfection in the road, all of a sudden the whole car started to violently vibrate and shake, I had to go from the left lane over to the right shoulder while slowing down to about 30 until the shaking stopped and also was able to exit to a local road. I've driven this highway several hundred times and never had this problem, thankfully the roads are not as crowded as they usually would have been and an accident was avoided. I have read online that other people have had this same issue of a "death wobble" but I have not received an official recall from Jeep or Fiat Chrysler automobiles.

- Madison, NJ, USA

problem #16

Nov 032020

Wrangler

  • miles
When I drive in the highway the car starts shaking like if iam loosing control this the 3rd time this happens I thought I had flat tires

- Miami, FL, USA

problem #15

Oct 152020

Wrangler

  • 0 miles
My 2019 Jeep Wrangler sport jl when driving on the road any road the car for no reason starts wobbling and shaking and vibrating for about 20 seconds or more and then it drives normally, but this happens very often and the steering wheel feels weird and has an empty space in it and when driving on the highway the car wonders to the left and right changing lanes and I have to keep both hands on the steering wheel to control the car and keep it straight. This is a brand new car. There was a recall on the steering damper and that recall was done on my Jeep but the problem of wobbling and shaking and vibrating is still there. My Jeep is very dangerous to drive and it's still brand new and under manufacturer warranty and I took it to a Jeep dealership in hoover-Alabama hendrick Jeep and they said that they couldn't find any problem but I don't trust them and I don't think they did a thorough diagnosis. My Jeep has a defect in the steering wheel and it wobbles and shakes and vibrates for no reason very often and the steering has an empty space in it that makes the car go sideways. The wobbling and shaking and vibrating is very dangerous and happens for no reason or after I go through a rough road or a pothole or on a normal smooth road.all this is still happening even after doing the recall of steering damper. The problem of wobbling and shaking and vibrating is still there and the car is very dangerous to drive

- Birmingham, AL, USA

problem #14

Nov 232019

Wrangler 6-cyl

  • 10,000 miles
While driving 55 mph or over, on highway, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the steering damper and the problem is still continuing to occur any time I hit a small bump or crack in pavement I have called Jeep to have the vehicle repaired once again still waiting after a month to have a call back to have repaired meanwhile the vehicle is not safe to drive over 50 mph I also have seen another complaint identical to mine from another Jeep owner in Ohio.

- Farwell, MI, USA

problem #13

May 012020

Wrangler 6-cyl

  • 21,000 miles
While driving at 60 mph over S suspension joint on a bridge, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the stabilizer bar, and the problem is still continuing to occur any time I travel over an expansion joint or even a bump in the roadway.

- Newcastle, DE, USA

problem #12

Apr 172020

Wrangler 6-cyl

  • miles
I have been to Dodge several times for these issues they always tell me nothing wrong with vehicle. The car pulls to one side when driving its very wobbly. Also I have taken it in because the Jeep is using up coolant too fast. They topped off coolant for me less than a week later coolant reservoir is empty. They tell me nothing wrong no issue just known to happen with Jeep.

- Davenport, FL, USA

problem #11

Mar 232020

Wrangler

  • 900 miles
On multiple occasions since buying the Jeep a month ago, we can be driving and all of a sudden the collision alert sounds and the vehicle slams on the brakes and there is nothing in front of you. This happened today while my wife was starting from a stoplight with no traffic in front of her and then it engaged the brakes and almost caused her to be rearended. On the other times I was driving usually around 45-55 mils per hour and it automatically engages and slams on the brakes even though nothing is in front of you.

- Dallas, GA, USA

problem #10

Feb 192020

Wrangler

  • 5,900 miles
My driver's side visor broke 2 weeks after purchasing, it was replaced, now my passenger side visor has broken too. It is the joint that holds it to the ceiling. The dealer is stating that I broke it intentionally, all my wife did was pull it down to look in the mirror and it broke.. this is a very poor design. I have read about many other people with the same issue.

- Smyrna, GA, USA

problem #9

Jan 262020

Wrangler

  • 640 miles
Unable to disable siriusxm travel link weather alerts. They block the whole screen and distract the driver because they force them to make a response. Some manufacturers with xm allow alerts to be disabled, but fca doesn't. these alerts are often irrelevant- I've seen some for areas over 100 miles away. I've researched this online, and found that it is a very common safety complaint for fca vehicle owners.

- Eugene, OR, USA

problem #8

Dec 232019

Wrangler

  • 5,928 miles
Once I hit a speed of 70mph on the highway and if I hit the slightest bump, my entire Jeep starts to shake violently. If I keep my foot on the gas at my steady speed, it just gets worse. The only thing I can do is take my foot off the gas, hold on for dear life, and hope I don't crash bc at that point I have no control. I cannot merge into other lanes to try to make it off the highway for safety and I can't do anything accept wait for the violent shaking to stop. Also to hope all vehicles surrounding me that are going high speeds are paying attention since my speed drastically changes and they don't crash into me. I have two toddlers and they scream and their heads are jolted from side to side in their car seats as I wait for it to stop. This happens almost, if not all, any time I go above 70 miles an hour and there is a bump in the road. It has not been one time only. I no longer can drive my brand new Jeep Wrangler on the highway and I do not take my toddlers in the car on the highway anymore. I am a single mother and I committed to the large monthly auto loan payments to ensure my kids would be safe while driving and I would have a dependable vehicle. I have neither but I still have the large monthly payment.

- San Antonio, TX, USA

problem #7

Nov 012019

Wrangler

  • miles
Frame welds have spatter and look incomplete. Images were taken November 1st when I heard about bad frame welds.

- Madison Twp, PA, USA

problem #6

Dec 022019

Wrangler

  • 13,000 miles
First noticed excessive play left to right on steering wheel. Unable to drive without continuously correcting to go straight on roads N highway. While on highway coming overpass Jeep went right to left into a 'death wobble' I slowed down, started again it continued. Pulled to the side of road and continued on at slower speeds.. an inexperienced driver might have lost controlled N it would be deadly. I do not see any recall on site. Many have posted on Jeep sites. Now I have experienced and petrified

- Palmbay, FL, USA

problem #5

Aug 232019

Wrangler

  • 5,500 miles
Steering wobbles and drifts violently at speeds over 60 mph on the highway. There has also been a water leak under the drivers side steering column that twice now the dealer has not been able to fix, all wiring under the steering wheel is wet after a rain as well as puddles of water on floor mat.this car is a lemon

- Tigard, OR, USA

problem #4

Nov 152019

Wrangler

  • 903 miles
11/12/2019 2:30 pm driving in the far left lane of 400 North near exit 13, the far left lane has dips. First dip causes car to go into a violent shake. Was going about 60 mph. Other cars around me started to move into different lanes away from the car. My initial thought was a flat tire. I pulled into the emergency lane at a full stop. The tires were fine. Started driving again and car was normal. 11/15/2019 1:45 pm same issue happened while driving 400 North this time the wobbling was more violent. Warning lights appeared on the dashboard. Car is currently with the dealer and I am unaware when I will get the car back.

- Sugar Hill, GA, USA

problem #3

Sep 292019

Wrangler

  • 6,300 miles
Steering wheel shakes violently after going over a minor bump or road roughness while driving at high speeds (55+) on the highway. It will sometimes correct itself and has not been too bad of a shake but over the weekend, I had to slow down from 70mph to 45mph in the middle of I95 B/C the steering wheel shook so bad and would not stop shaking until I slowed my speed down. This was as a result of going over a minor bump in the road. One time it happened while going around a curve in the highway and the "rumble strips" triggered it. This is a brand new car that I purchased in June. This wheel shaking just started a few weeks ago. Please look into this matter. It is unsafe and can cause an accident whether someone rear ends my vehicle while I am attempting to slow down or I lose control of my car B/C I cannot get the wheel shaking in control.

- Philadelphia, PA, USA

problem #2

Mar 082019

Wrangler

  • 23 miles
2019 Jeep Wrangler drifts when driving. I've had 4 Jeep Wrangler and never had this problem. Actually took it back immediately after purchase with complaint and was told it's the new suspension. Also went back again with same complaint and had service person drive it but was again told there's no problem. I live in rural area and a lot of 2 lane roads and so afraid of not being able to keep it in my lane while driving. At the age 73 nothing solved and I'm very disappointed with this vehicle.

- Saint James City, FL, USA

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