definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,100 miles

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problem #1

Mar 132014


  • 26,100 miles
While traveling on an expressway at approximately 55-60 mph in approximately 65 degree sunny weather I felt a huge explosion and first thought I had been shot or that a huge rock had bounced and hit me. It felt so strong that I thought there had been a nearby bomb explosion or dynamite blast, when I then noticed the huge grapefruit sized hole in my sunroof and the shattered glass coming in all over me and the front seat of my car. There were no other cars near me so I could not blame a bouncing rock and the closest 18 wheeler was more than 100 yards away 3 lanes to my right. It was frightening and I did not have my interior shield closed. Since I was traveling on business I had to reach my destination and called safelite immediately but they did not have a replacement in stock. They suggested I call the Kia dealership to order. I had to drive the 250 miles home with a cardboard taped to my car and hope the paint does not peel off when it is removed. I kept trying to figure this out since the remaining glass is pushed up as if something had hit it upwards on the way out the roof and not inward towards the interior of my car and there was no bullet, rock or any evidence of something hitting it. My husband suggested I google exploding sunroofs and I was shocked to find so many others who have experienced the same bizarre thing. I am still shaking 12 hours later. I am thankful I maintained control of my car and was not seriously injured. I tried to order the replacement over the phone but the dealership would not place the order without full pmt. First. The cost will be $410 and then labor will be added to that. I am expecting both my ins and the warranty to deny the coverage/claim for this mess although I am sure they know it has happened to others.

- San Antonio, TX, USA