10.0

really awful
Crashes / Fires:
4 / 51
Injuries / Deaths:
4 / 0
Average Mileage:
79,925 miles

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« Read the previous 20 complaints

problem #239

Jun 012019

Optima

  • 120,000 miles
Driver side door doesn't close all the way head light bulbs melting to headlight harness smoking

- Covington, GA, USA

problem #238

Feb 042020

Optima

  • 93,000 miles
The contact owns a 2012 Kia Optima. The contact stated that while driving, the vehicle started to make an unknown noise coming from the engine. The engine stalled without warning. The vehicle was towed to the contacts residence and later towed to jim ellis Kia of kennesaw, 1221 auto park dr nw, kennesaw, ga 30144, and was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

- Woodstock, GA, USA

problem #237

Aug 082020

Optima

  • 124,000 miles
The contact owns a 2012 Kia Optima. The contact stated that the vehicle stalled while driving with the check engine warning light illuminated. The vehicle jerked and felt as though something had blown out and was making a rattling sound coming from the engine. The contact coasted to the side of the roadway. The contact became aware of an oil leak. The vehicle was towed to Kia of cerritos (18201 studebaker rd, cerritos, ca 90703), and was diagnosed that the engine belt was melted and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that she would receive a callback. The failure mileage was approximately 124,000.

- Moreno Valley, CA, USA

problem #236

Jul 132020

Optima

  • 111,000 miles
The contact owns a 2012 Kia Optima. The contact stated while her boyfriend was driving and making a left turn the vehicle seized. The contact stated multiple warning lights were illuminated. The driver was able to cruise the vehicle on the side of the road. The driver was able to exit the vehicle and when lifting the hood saw fire. The contact stated the driver ran to his employer and was able to extinguish the fire with 5 fire extinguishers. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The contact stated no fire or police report was filed. The vehicle was towed to her residence. A dealer was not contacted. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had not been informed of the failure. The contact stated that she found several unknown recalls on line that was related to the vehicle failure. The failure mileage was approximately 111,000.

- Hanford, CA, USA

problem #235

Jul 282020

Optima

  • 130,000 miles
Driving down interstate at about 60mph. Suddenly engine light flashes. Car immediately makes awful sound and looses power as I'm pulling over to get off road. Had towed in to home. Our neighbor mechanic thinks threw a rod. No warning lights before this happened! loud knocking spud under hood.

- Richwoods, MO, USA

problem #234

Aug 012020

Optima

  • 100,000 miles
I got a oil change came home and the next day started my car and the engine has been knocking making a very loud noise

- Katy, TX, USA

problem #233

Jul 312020

Optima

  • 185 miles
Engine knocking while driving or stationary, when pressing gas petal or cranking up ! car won't accelerate while driving, oil light & check engine light blinks on & off while driving or stationary ! cut off on the highway !

- Dothan, AL, USA

problem #232

Jul 242020

Optima

  • 87,597 miles
I was going down highway 80 and Lincoln Nebraska when my engine just died on me in middle of traffic almost caused no pile up mel my engine burly starts up making knock noise I had the talk back home to wichita Kansas

- Wichita, KS, USA

problem #231

Jul 072020

Optima

  • 108,000 miles
The contact owns a 2012 Kia Optima. The contact stated that while driving T 65 mph, without warning, the vehicle started to shudder. The contact veered to the shoulder of the road and inspected the fuel in the vehicle. The fuel level was low. The contact drove approximately 20 miles before the vehicle stalled with an abnormal fuel odor in the vehicle. The vehicle was towed to an independent mechanic where it was inspected. The vehicle was then towed to paramount Kia of asheville (1000 ridgefield blvd, asheville, nc 28806) where a diagnostic test was still pending. The vehicle was not repaired. The contact referenced NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. The VIN was not available.

- Marion, NC, USA

problem #230

Jul 092020

Optima 4-cyl

  • 50,000 miles
While passing another car on a highway my car stopped accelerating. I pulled over and it won't start cuz it is seized up. Lucky for me I could make it to a off ramp. Towed it and the repair shop said it was the bearings that are bad and I need a whole new engine and I have less than 50000 miles on the car😤

- Milwaukee, WI, USA

problem #229

Jul 042020

Optima 4-cyl

  • 122,000 miles
I was driving on the high way and while I was driving the engine turned off. I was not able to accelerate and the brakes started to give out.

- Avon, IN, USA

problem #228

Jun 102020

Optima 4-cyl

  • 135,000 miles
Driving no indication of a problem and engine seized had to be towed to our mechanic told the engine seized and had plenty of oil and oil had just been changed" towed to Kia dealer in lowell to be looked at and have not heard a word for 2 weeks..called the Kia hotline and no word from them either? it is equipped with a 2.4 thera II engine... now I've learned that this is a problem engine and it appears im stuck with a 6500 dollar lawn ornament!!!! there has been a recall SC147 but when I look up my VIN number its not included not sure same engine and same problem" a new driver but was able to get safely off road way.

- Wilmington, MA, USA

problem #227

Jun 152020

Optima 4-cyl

  • 61,053 miles
First, I was on in a road trip to Arizona from South Carolina. Suddenly my car began to make a clicking noise and smelled like oil while driving through a parking lot and lost acceleration while driving through an intersection. Took it to Kia and they told me it needed more oil when my light never came on and I still had 1000mi left until my next oil change. So they performed the oil change after getting it towed there and having to then come back for it (4 days after getting it towed there). After that, we tried once again to go to Arizona and about half way there going about 73mph on the highway, my car made a loud boom noise, saw lots of smoke coming from the front, and complete loss of acceleration. Husband's step dad checked the oil and it was completely gone. We went to grab more oil and when we poured it through, it went straight to the bottom. After hours of trying to get it on the back of our other truck traveling with us we finally got it to a Kia and their service department was closed. Long story short, we rented a better truck for $480 to haul my car back to Arizona. I am very frustrated and upset. My car is now at a Kia in tempe, AZ and they told me it's not apart of the engine recall class action lawsuit even though an attorney told me it was.

- Tempe, AZ, USA

problem #226

Jun 112020

Optima 4-cyl

  • 125,000 miles
The contact called on behalf of his son who owns a 2012 Kia Optima. The contact stated that while his son was driving at 65 mph, the engine ceased without warning. The vehicle was towed to an independent mechanic who informed his son that the engine threw a rod and needed to be replaced. The contact's wife sent an email to the manufacturer and was informed to have the vehicle taken to an authorized dealer to have the vehicle diagnosed. The contact's wife spoke with two unknown dealers who offered no assistance and provided her with the same information as the manufacturer. Upon investigation, the contact linked the failure to NHTSA campaign number: 17V224000 (engine and engine cooling) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 125,000. Consumer has contacted the corporate office.

- Montague, CA, USA

problem #225

Jun 242020

Optima 4-cyl

  • 60,000 miles
Hi engine keep losing power because the ewga voltage is incorrect. I've had this adjusted 3 times so far over 60,000 miles but it keeps coming back. Now I need to go in and spend another 200 dollar to have it fixed ofr the 4th time. Something is wrong with the design and it is dangerous as the engine suddenly loses power. How to adjust the ewga voltage is described here: Https://static.NHTSA.gov/ODI/tsbs/2013/sb-10090612-5448.pdf it should be made a mandatory and permanent fix paid by Kia for the life time of the car.

- Frisco, TX, USA

problem #224

Jun 162020

Optima 4-cyl

  • 108,000 miles
6/17/20 I was driving my 2012 Kia Optima ex (2.4L gas direct injection 4-cyl engine) and had just stopped at an intersection for a red light. Once the light turned green, I accelerated to continue driving to my destination. Shortly after leaving the intersection, my vehicle suddenly and without any warning made a clunk sound, the lights on the dash flashed and the engine died. I wasn't sure what happened so I quickly put the car in neutral and coasted until I reached a safe place to pull over and park the vehicle. I tried restarting it but it just made a click sound and would not start. After attempting to start the vehicle a couple more times there was a little smoke that came from under the hood / engine compartment. It kind of smelled like something was burning. I thought it might've been some sort of electrical problem so I called a tow truck and had the vehicle towed to an automotive electric shop for them to take a look at it the next day. They looked at the vehicle this morning and told me that the engine was seized up and that the engine was bone dry of oil. I don't understand how this is even possible when I never received any check engine light, check oil light, no oil leaks on the motor, no oil leaks in my driveway or anything. How does a vehicle that is serviced regularly all of a sudden seize up without any warning what so ever? I have done some research online that indicates Kia has issued a recall for certain 2011-2014 Kia Optima vehicles. However, when I look up the specific VIN number for my vehicle it says I don't have any current recalls. I purchased this car brand new from a Kia dealer and definitely would not have purchased it had I known that the motor would seize up only 8 years later. I expect an engine from Kia to last longer than 8 years. I am thankful that I wasn't traveling at a higher rate of speed when this happened. Sad Kia customer.

- Sioux City, IA, USA

problem #223

May 152020

Optima 4-cyl

  • 82,000 miles
There is metal in the bottom of the engine, there is no sludge build up and the engine has less than 90,000 miles on it.

- Highland, IN, USA

problem #222

Jun 042020

Optima 4-cyl

  • miles
Vehicle was running but wouldn't go past 40 mph all of a sudden it slowed down to 20 mph and completely stopped and turned off at a stop sign. It did not want to start anymore.

- Cicero, IL, USA

problem #221

Jun 032020

Optima 4-cyl

  • 111,227 miles
The contact owns a 2012 Kia Optima. The contact state that while driving at 30 mph the vehicle stalled, with the check engine warning light illuminated. The vehicle was towed to safford Kia of fredericksburg (5204 jefferson davis highway, fredericksburg, va 22408, (540)-891-7400. The technician performed a diagnostic test that located the failure code at the high-pressure fuel pipe. The contact stated that the vehicle was previously repaired at the same dealer under NHTSA campaign number: 18V907000 (fuel system, gasoline, engine). As part of the recall repair the high-pressure fuel pipe was inspected but was not replaced because the technician found no failure with the part. The vehicle was repaired and the high-pressure fuel pipe replaced. The manufacturer was notified of the failure. The failure mileage was 111,227.

- Fredericksburg, VA, USA

problem #220

May 222020

Optima 4-cyl

  • 100,000 miles
As I was driving 45mph, I heard a riddling noise. After hearing the noise I saw my malfunction light was blinking so I pulled over to see what was the noise. As I was searching I noticed that my car wasn't running hot or needed oil so I didn't know what was wrong. I waited about 30 minutes to start again, still noise and light blinking. Over the time the noise grow louder and louder each time I turn the car on.tried to drive back too safe area, the car didn't want to pull like it was going to die. Pull over in a lot to have a tow truck pickup to return home. Next day before taking it to a repair shop I turned the car on to see is anything had changed. The light was still on and the noise was louder but this time the car cut off by itself. It also had lost power after a few sec of having it on. While it was on the most it would do was 20mph. So I couldn't drive the car at all anymore. Took to nearby repair shop stated it needed a new motor. Got a second opinion to say the same. I have only had the car for six months!!

- Byram, MS, USA

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