On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.

- Hemet, CA, USA

The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

- Fresno, CA, USA

Driver window back window (driver side) passenger window won-€™t let down and need window regulators. I-€™ve had one replaced before

- Clinton, AZ, USA

Right passenger window dropped down. It came off regulator track for no reason with a child in a car seat sitting at that window putting that child's safety at risk.

- Summit, MS, USA

Unknown Driver-€™s window does not operate either up or down.. Making a noise when I tried to put the window down in order to open it. Only 23,700 mileage on my 2016 Optima This is a safety issue and my VIN number needs to be placed on the recall list. There has been a gear breakage issue on 2016 optima I cannot afford to repair this, being a senior citizen on fixed income

- Boca Raton , FL, USA

issues with all of the window regulators stop working. The gears in the regulators are plastic and become dry rot and strip out not allowing the windows to function.

- Parrish, FL, USA

On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.

- Altamonte Springs, FL, USA

Every window in my car has come off track within a 3months time period. The motor steady runs in the door and the window will not move up or down.

- Norlina, NC, USA

Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito, tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.

- San Benito, TX, USA

Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.

- Tifton, GA, USA

This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.

- Pflugerville, TX, USA

The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.

- Orlando, FL, USA

My 2016 is burning excessive oil. to the point I have to put oil in every 3 days.

- Orlando, FL, USA

My Odometer is going fast.Odometer is rolling very fast. Say if I travel 5-miles Odometer registering 15 miles. Calibrate Odometer.

- Fremont, CA, USA

There is a known issue with this motor burning oil in the engine at an excessive rate. This caused my car to shut down on the California freeway from 65 mph. Warranty wont cover, dealership says its a manufacturer issue that is known and the manufacturer isn't replacing the problem engines. This is a life safety matter

- Orinda, CA, USA

My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So I continued changing my oil regularly and monitoring it. Shortly after this, I noticed my oil levels would be lower than normal midway through an oil change cycle (I check my oil periodically because I do not trust the dealership). I took it back in with a concern and they did an oil consumption test, stating my car is burning excessive amounts of oil. After this service, the dealer said it "passed" and that it would no longer be an issue. Still, ticking persisted and I took it back in and forced them to do a full diagnostic on the vehicle (with a hefty charge on my part) to get to the root of the problem. They then recommended a valve deep cleaning service as the next step in the oil consumption service as my car was "still burning oil". There were never warning lights or any other cause of concern of a failure to indicate something was wrong. This is a HUGE issue with Kia and they will not accept the blame for manufacturing faulty engines. My car is no longer covered under warranty and the dealership states that if the engine blows from an oil consumption issue, Kia will not cover the cost. I expect Kia to issue a recall on these engines as hundreds of thousands of customers across the USA are experiencing the same issue.

- Raleigh, NC, USA

Egiene consum oil 1 quarter in 1000 miles

- Southtowns Gate, CA, USA

My car keeps running out of oil. I've taken it to kia and my mechanic. Both said I need a new engine. My car is hard to drive. I'm putting oil in my car after 200 miles because it's almost empty after having oil changes. I use 8 quarts of oil every time. My car drives horrible. I'm afraid it's gonna shut off on me when I'm driving and it's gonna cause an accident. I'm scared to drive it anymore and I owe 2 yrs left on it. I need a new engine and it's all been happening to my car after 1 yr of having

- Geneva, NY, USA

I have a pearl white vehicle paint is pealing on passenger back seat door

- Pinellas Park, FL, USA

In November of 2021 at about 18500 miles the right rear window regulator drive gear disentigrated and the entire regulator had to be replaced. In Decemeber of 2021 at about 19700 miles the right front window regulator disintigrated and had to be replaced. The first 2 photos are the December failure the 3rd is the December failure I found it interesting that the same year model Kia has a recall for the exact same problem. Here is the link. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176915-0001.pdf I am attaching photos of both failures. I have in my posession the front regulator if you want to examine it I will not dispose of it until I hear from you.

- Ocean Springs, MS, USA