10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
29,398 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 202020

Optima

  • 46,000 miles
I was in a car accident as I was driving on I65 and my air bags did not deploy and my seat belt didn't lock

- Theodore, AL, USA

problem #4

Aug 292020

Optima

  • 27,573 miles
The contact owns a 2018 Kia Optima hybrid. The contact stated that while driving the vehicle started to make an unknown noise, the contact costed to the side of the road and check underneath and around the vehicle to see where the noise was coming from but did not find anything. The contact stated that the air bag warning light illuminated. The vehicle stated that she was on a way to taken the vehicle for an oil change. The technician heard the nose and informed the contact that he was would need to check everything before he can complete an oil change. The technician removed the protective shield underneath the vehicle and noticed oil was all over and metal shaving was in the oil around the oil pressure sensor. The technician informed the contact it maybe was coming from the engine. The contact called napleton's mid rivers Kia, 4955 veterans memorial pkwy, St peters, mo 63376, and informed them of the failure and the contact was informed to schedule and appointment. The contact stated that she had the vehicle towed to auffenberg Hyundai, 1300 central park dr, O'fallon, il 62269, and the technician could not find a failure. The contact was informed that the manufacturer would send and engineer to inspect the vehicle. The vehicle was not repaired yet. The contact mentioned that she was experiencing electric shack from the steering wheel and the accelerator pedal. And that the accelerator was losing pressure and that smoke was coming through the vent of the cabin. The failure mileage was approximately 27,573.

- Belleville, IL, USA

problem #3

Nov 182019

Optima

  • 66,000 miles
On November 18, 2019 @ 6:38 pm in phoenix, Arizona on 59th ave heading West I was in a very terrible car collision where I was at a stand still at a red light and was rear ended by a Toyota Tacoma going 45-60 mph, upon impact I was forced forward and hit the back of a flat bed tow truck and completely destroyed the front of the vehicle. The airbags did not deploy upon impact.

- Phoenix, AZ, USA

problem #2

Oct 122018

Optima

  • 7,418 miles
Takata recall. I was involved in an accident where I was coming off the highway, slid on water and crashed into a steel pole. The breaks did not work at all and when I got out to look at the damage the break pads were in the middle of the street like they had just fall off. None of the airbags deployed and my friend's head cracked the windshield. Car was totaled.

- Cincinnati, OH, USA

problem #1

Jun 042018

Optima

  • miles
The contacts daughter was a passenger in a 2018 Kia Optima. The contact stated that the vehicle was rear ended and crashed into a tree. The frontal driver and passenger air bags did not deploy. The contact's daughter and the driver were injured and treated at a hospital. A police report was filed. The vehicle was destroyed and towed. The dealer and the manufacturer were not contacted. The failure mileage and VIN were unknown.

- Port Arthur, TX, USA