10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,867 miles

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problem #3

Mar 272018

Optima Hybrid

  • miles
"takata recall" airbag light on (constantly)

- Huntington Park, CA, USA

problem #2

Sep 112015

Optima Hybrid

  • 19 miles
I was driving down a city street (35mph) when I was cut off by another car making a turn in front of me and we collided. I T-boned his car and my air bags didnt got off. My car stalled completely and nothing about the vehicle safety equipment reacted to the crash. The system (cluster and screen) didnt show that there had been any impact and the car was ready to drive. I reported this to Kia of downtown la (the dealer) and kiausa corporate where they offered to check the car out and see if the car reacted the way it was suppose to. At the end of their inspection they claimed that my car did what it was suppose to and didnt deploy the airbags as the car determined that is didnt need to. I asked why didnt the car show anywhere that there was impact and if the sensors even detected anything as there was no messaged anywhere. They claim it doesnt suppose to. A few weeks after it was repaired I started getting messages in the cluster "check air flap system". took it back and fourth to the dealer where I finally opened a BBB claim. In my claim I also reported a delay reaction when accelerating and was told that hybrids work that way and the response time is slower than regular gas cars. The problem is when turning after a complete stop the car doesnt move for a few seconds and then takes off. Occasionally, the car wont turn off, and asks me to shift to P (park) when it is in park. When that happens I am forced to take it to the dealership where they have to "reset" the car to force it to turn off (no actual solution but to unplug the battery and plug it back in is what they do) according to Kia I cant prove that the airbags dont work as I am not an expert and same with the drive train. Unfortunately the only way of finding out is if this car is involved in another accident. Thank you for your time.

- Los Angeles, CA, USA

problem #1

Jul 082015

Optima Hybrid

  • 38,581 miles
While parking into a parking space that faces a supermarket building, with my foot on the brake, the car suddendly accelerates at an unkown speed, while I am stepping harder on the brake, and the car is not responding crashing into a parking barrier pole finally making the car stop inches from the wall where people go in and out of the supermarket, I was screaming the whole time while being pushed rapidly at an unkown speed feeling helpless and scared, the car side aribags deployed on the right side of the vehicle making the vehicle all full of smoke inside. This is a complaint of a concerned victim for a fault that the Kia Optima hybrid has, so it can be addressed before people are hurt, or killed out there needlesly.

- Hialeah, FL, USA