Sudden engine failure (despite proper maintenance) on highway.

- Pittsburgh, PA, USA

Engine failed at 93k miles. Engine burnt off all oil, even though it had engine oil changed 1,000 miles ago. Sensors did not activate to display error engine codes on the dash. Verified by independent mechanic. Kia Dealership said it was owners failure for not keeping oil in engine. Refused to replace engine. Powertrain is not under warranty as second owner.

- Houston, TX, USA

Engine rod failed, puncturing the engine causing oil to spill, resulting in the car catching on fire while driving.

- Westminster , MD, USA

My 2015 Kia Sedona with only 115K miles started making a loud clunking noise with no notice. It drove fine with no lights indicating issues or noises. I went to start the van again in the afternoon and immediately shut it off because I knew something was wrong. The van was towed to the mechanic and I was told I needed an engine replacement. They said something was wrong with either the valve train or rod and there was metallic and bearing debris in the oil. We've always maintained excellent care and routine oil changes.

- Quincy, MI, USA

I was driving down the freeway at 65mph when the engine died. Had to pull over in side of freeway. No previous problems or check engine lights. Regular maintenance has been done on the van. The 3.3L engine died without warning.

- Rocklin, CA, USA

While driving my 2015 Kia Sedona LX under normal operating conditions, The vehicle started to drive abnormal with a slight fluctuation of RPMs without any warning lights or other symptoms. I was close to my house and turned off vehicle for 2 hours after getting home. The vehicle was turned on and began making a banging noise from the engine. The vehicle was driven a few miles to a local mechanic who listened to the engine and told me the motor was going to need replaced and the mechanic did not recommend driving this vehicle due to a risk of fire. The mechanic stated that many Kia engines have been experiencing this catastrophic failure and I should have it towed to a Kia dealership to have it looked at. The vehicle was towed to a Kia dealership and after listening to the engine for a few seconds the Kia representative told me the engine would need to be replaced. I asked him why there was no warning lamps on the dashboard and he did not know why but stated it had experienced catastrophic engine failure. He told me the engine would need to be removed to properly assess the point of failure. He informed me that this specific engine/model is not under a recall and I would be responsible for repairs. He told me that these engines were discontinued and my only option would be to replace with a used engine. The representative quoted me the parts/labor would cost 13623. He stated the price was so high due to the used car market and high demand for these engines. This vehicle has had proper maintenance performed and is available for inspection. This vehicle could have put my children, family, other drivers, and myself at risk of severe injury or even death if this catastrophic engine failure happened on a highway at a high rate of speed without any warning. I have contacted Kia Customer affairs and the representative I spoke with confirmed that this vehicle is not under any extended warranty/recall and they would need to see a proper diagnosis from a Kia dealership.

- Greensboro, NC, USA

2015 Kia Sedona ex with 36,600+ miles had critical engine failure. The Kia Sedona was purchased with 32,470 on 1/042021. The engine seized on April 15 2023 while driving to a religious meeting. Fortunately when the engine failed I was able to maneuver to a parking spot that was open as the vehicle came to a stop. Initially I thought it was the battery and I took the next day to change the battery but the engine would not crank over or start. The Sedona was towed to an independent repair shop that was affiliated with the warranty company on April 17 after I called for roadside assistance through the warranty company. The engine is inspected and taken apart to see the cause of the engine failure. The mechanic/repair shop notifies the warranty company that engine had seized and the warranty company orders an inspection. I was authorized to attain a rental car on the April 24 until the inspection was completed. I waited for the the warranty company to send an inspector throughout that week. On April 28 I communicated with the mechanic/repair shop as to the status of the my vehicle and the results of the inspection. I was told that the engine failed because of the crank shaft and piston rods and bearings seizing/breaking. I was then told that this problem was an issue that many other Kia and Hyundai were having with their engines, and that engine parts were not available and that engines were also not available due to the number of failures that the manufacturer is currently working with. As I did research on this issue with the engine, I find out that there is a class action lawsuit with regards to other Kia and Hyundai engine failure with the same type of damage. I am requesting help or assistance from your Agency to help me become a plaintiff in this same lawsuit, so that I can be part of this lawsuit and have my engine repaired/replaced. Please call or email me with any information regarding this lawsuit or how to proceed in getting my engine R I

- Ridgewood, NY, USA

Took our 2015 Kia Sedona for an oil change and checkup due to the engine overheating multiple times. They did the oil change at about 96k miles and said nothing was wrong with the engine. That if anything were to happen then just bring it back in. We went on a trip to Georgia from Miami, we got stranded there because the engine again started overheating. We got the car back and took it to Kia in Doral. Service department stated that the head was damaged. Sales manager says it needed a new engine that would cost us 7500 to replace. We owe 7200 on the vehicle. That would put us at 14k dollars when it was not our fault that the engine failed at 96k miles. The sales manager at Doral Kia promised that they would take care of the 7200 loan if we bought a New Kia Carnival once they arrive in the lot. We took our Kia Sedona and left it there while we waited a week for the Kia Carnival to arrive. We finally get a call and we walk in to see it. Car states on window sticker MSRP $36k. We wait for them to bring the financing paper work and they put the cars MSRP AT $51k. Very upsetting what we encountered. Turns out that the scammers will only pay our loan off if we pay their markup of $51k for the new van. After expressing how upset we were for having waited our time, they try to say that the only way they could sell the New Kia Carnival to us at MSRP of $36k is if we pay the 7200 that we owe and we leave our Kia Sedona to them as trade in for ZERO dollars. Need this issue resolved asap!

- Miami, FL, USA

Car overheats. Dealership confirms Blown head gasket. Kia won-€™t cover repairs. Van is under 100k miles

- Fresno , CA, USA

My car a kia sedona, 2015, 85000 miles, was inspected by Matthews Kia on 10/7. It was RECOMMENDED that I have spark plugs and coils replaced. I was NOT told of the consequences or the urgency of this repair if I declined this repair. The check engine light was not on and it was running fine! THEY LET ME DRIVE IT HOME WITHOUT ANY WARNINGS. I went to bring it to a mechanic on 11/8 to have a second opinion and have the work done if they agreed with the diagnosis. That is when I was told it was a blown head gasket and the mechanic said there was nothing I did to cause this, I was able to drive it home, but i drove it directly to the dealership. They are supposed to last the lifetime of the car. It is only when I drove it 1 MILE from that mechanic to kia when it started to overheat, and The check engine light came on. When Kia inspected it and confirmed it was a blown head gasket and quoted me for a new engine. My safety was at risk because I have 2 children and when the engine went that is when the engine light came on and we almost got into an accident because I lost power.

- Schenectady, NY, USA

We were driving and pulled over to a grocery store and noticed that the dash lights were going crazy and then the cabin started to fill with a little smoke and then the car shut off. The doors would not open and the car had no power at all. We were finally to get us and our kids out. I popped the hood and noticed a small fire next to the ground wire. The engine had caught fire. I put out the fire. There is another set of recalls on Kia's about the engines and the car catching on fire. The Kia dealer said that there is not a recall on this car.

- Plain City, OH, USA

In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the back and videotaped it. Took it back to Kia of South Austin and the recrimped the well. When I got my van back they had failed to reinstall the carpet and bolts. Two months ago I took my van to Firestone for its oil change. 1000 miles into it my check engine light came on. We read the code and it came up no oil. We added oil, took it to Firestone and there is no evidence of an oil leak. The check engine light stayed off until last night. It threw 138 codes. Never ever seen so many codes. I'm replacing this van in a couple of weeks. We are limping it. I get sever panic attacks thinking about going back to Kia of South Austin for the treatment that has occured.

- Austin , TX, USA

Around January of last year, with no warning at all, no lights on the dash. Suddenly while driving on my way home (luckily I had just gotten off the highway) my van started making a knocking noise and I decided I was going to try and pull over safely once I heard the noise, when all of a sudden the engine just stops. There was no power at all, I barely got out of the way of other traffic as there was no shoulder on this street. This was very scary and I had my child in the car. I took my car to the Kia dealer and even though my car only had about 90k miles on it and was taken care of very well, they refused to replace the engine. I paid 8k to have an engine placed because I still owe the bank money on this car. So many people are having issue with Kia and its not right that they wont help.

- Ilion, NY, USA

The car odometer was about 120,000 highway miles. After run with the cruise control for about a 386 miles I stop the car in Angola service station and been there for about 12 minutes with the car off the car got on fire. The electric system shut down immediately and the hood didn't open at all, rear doors didn't open electrical way just manually and the back door get completely sealed.

- Brockton, MA, USA

The check engine light and pressure oil light keep on and off while driving. This problem has been recalled on the Kia sportage. (NHTSA recall number: 19V101).

- Houston, TX, USA

Diving down the highway and the engine stalled out of nowhere.

- Ranger, TX, USA

Our 2015 Kia second minivan overheated repeatedly in 2020 for unknown reasons resulting in a total engine failure and complete loss of value. After leaving a highway, the minivan overheated, resulting in a blinking engine light. It was quickly parked and later driven to a mechanic, who could not replicate the problem. After a period of operation at normal temperatures, it began to misfire. No warning lights appeared prior to or during these misfires. Nonetheless, we had the starter coils replaced based on a repair code. After another period of normal operation, it again began to misfire and overheated without triggering any warning lights. We drove it immediately to our mechanic, who determined that the head gasket was blown. A Kia dealer to which we towed the car confirmed this assessment and reported it needed a $6K new engine that would cost $3K to install. (neither we nor our independent mechanic could locate a used engine for less than $4K.) in its current state, the dealer estimates that the 5 year old minivan's trade-in value is $500. Kia regional is unable to confirm that a replacement engine is available and their representative reported that it is remanufacturing these engines and may need to wait for parts to be created and shipped from South Korea. The 2015 Sedona engine is of the same type (Kia lambda II 3.3L V6 gasoline direct injection) included in vehicles that were the subject of the recent engine fire lawsuit (andrea smolek V. Hyundai motors America and Kia motors America). However, the Sedona was not included in the settlement of that case or the related recall.

- Silver Spring, MD, USA

My family and I were coming back from vacation and the engine threw a rod and shut off going 70mph down the road. I had the car towed to a Kia dealer near my house. They indicated I need a new engine at a cost of $8,400. The van is worth approximately $11K. I called Kia consumer support and opened a case to see if they would give goodwill since it is timed out of warranty. It is three months out of warranty but 10K under the mileage portion warranty. Since I am the second owner the 10 year/100,000 mile powertrain warranty decreased to 5 year/60,000 miles. Kia asked for all my receipts which I provided indicating I have changed the oil, put new tires on, and replaced the brakes. This is all that has been required since we only have 50K miles. Kia stated that after reviewing my case they would not be able to offer any goodwill because my records aren't up do date. I told them I kept my own records, which I gave to them, but they weren't willing to listen to me. I was very surprised how rude they were to me during this whole process.

- Loveland, OH, USA

Check bgd warning light came on screen while travelling at 40-45 mph on a straight stretch of city road. Car immediately slowed down. Lost power brakes and power steering. Other dashboard lites came on - -check engine light, etc. I brought vehicle to stop and placed transmission into park, . vehicle did not restart and the transmission was locked..dealer retained vehicle for 28-30 days and was not able to repair it. Dealer subsequently repurchased the vehicle from me.

- Virginia Beach, VA, USA

Was driving at a low speed 25 mph up a slight hill and the car began to sputter and loose power then completely stalled, when I tried to restart it wouldn't turn over just crank had it towed to the Kia dealer where they informed me the motor had seized up and would need replaced at a cost of 7,000$ they didn't know why the vehicle has 82,000 miles was completely full of oil with no abnormalities and a half tank of gas there were no warning lights in and no issues with the vehicle prior to this episode since I was the second owner, bought it used the power train warranty wasn't in effect they have no exlaination for why it happened

- Burgettstown, PA, USA