really awful
Typical Repair Cost:
No data
Average Mileage:
100,250 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 272018

Sorento SX

  • Automatic transmission
  • 100,223 miles

click to see larger images

sunroof exploded sunroof exploded sunroof exploded sunroof exploded

My 2012 Kia Sorento SX shattered on I-10W going 70mph with 4 kids in the car plus my wife. We are furious and got denied by Kia Motors even when they acknowledged the fact that there is a known issue with their sunroofs from 2011-2015. I have a Service manager at Beck&Masten Kia in Tomball,TX frustrated and unsure why Kia Motors will not cover the damages as a similar case had just happened and got covered. I also have a statement from one of the technicians at the dealership that said he KNOWS the sunroofs are faulty due to the seal that is designed crazy tight around the glass in order to make it soundproof/waterproof. I'm not looking to make out like a bandit here, I just want them to fix what's broken on their dime, not mine.

- medalhead, Magnolia, US