Last week while on the highway going about 65mph my check engine light came on(stayed on) and my vehicle started knocking. I went home parked it for the night and called the dealership the next morning. The dealership said as long as the check engine light was solid (not flashing) it was safe to drive the 30 min to bring it to them. They called today to state the engine is blown due to metal shavings in the engine and oil. I am lucky the car even made it there, since the engine has "blown" since they have had it!!!! I have kept up having oil changed regularly, and I do have receipts. They are saying my I need a whole new engine and it is not covered and my warranty is expired even though I received a letter in the past stating the warranty was extended to 120,000 miles!! they say they have no record of the letter, so it must be fake!!. I dont know what I'm going to do I used all of my savings to buy this car for $22,000 just three years ago!!!!! it currently only has 79K miles on it!!

- Manchester, NH, USA

While driving 45 miles per hour on a straightaway, I heard a loud bang and then a clunking noise from the rear of the vehicle. I had the vehicle towed to the local Kia dealer and it was determined that both axles sheared off and that the rear differential was split, with all fluid leaking out. This 2014 Sorento only has 105,000 miles on it, mainly from highway driving. This was a major safety issue as I lost control of the vehicle. Had I been going faster, the likeliehood of an accident was high.

- Douglassville, PA, USA

My car has 69000 miles on it. When driving a diagnostic comes up while driving on the radio telling me there is an issue with the transmission module system the shifting notifier on dash disappears. The yellow check engine light comes on. Today while driving in traffic the car while driving went like it was in neutral. Rpms on tac went high car seemed to be stuck for a brief moment in neutral. I cost to a red light. Seem to correct itself the shift indicator on dash keeps going out. Took to dealership they wanted to charge me a fee for diagnostic. I feel this is putting my safety at risk. Kia wont stand behind their 100K mile power train warranty because I bought it used in 2014. I took it to autozone it came up a module error code. But was told by the dealership have to pay to have them diagnose it.

- Rochester, PA, USA

In late December of 2017 I began to notice that my car started to vibrate upon acceleration of more than 55 mph. I took the car in for a suspension analysis to pep boys at 3124 sepulveda blvd in torrance, ca and they evaluated my issue. It was discovered in my front wheel drive vehicle with 115,000 miles that the right front axle shaft was broken and was making a clicking noise. And also that on the left front driver's side that the boot had leaked all the grease out and that all the boots and the axles required replacement. The mechanics at pep boys told me that this happens frequently on the Kia's and that they have more issues than most car manufacturers. I also discovered that Kia motors had had a known issue with axle problems in their 2014 Sorentos. Kma has determined that the right front axle drive shaft of affected vehicles may develop a crack in the area of the stub at the wheel-end of the shaft. Should this occur, the vehicle may lose power or, if the driver fails to engage the parking brake when parked on an incline, the vehicle may roll. The vehicles having this condition are the 2014 model year Sorento 2.4-liter front-wheel-drive (fwd) model produced through March 12, 2013. I purchased my vehicle in late may of 2014 it is a 2.4 liter fwd vehicle. I also went online to check for known recalls and nothing came up nor was I ever notified. I have had no accidents or other issues that would have caused this to happen. Kma never notified me that I should have the right front axle driveshaft will be replaced. Consequently, I believe that I should not have to bear the expense of replacing my front wheel drive boot and axle at a cost of $695. This cost should have been paid for by Kia

- Torrance, CA, USA

While reverising into a driveway the vehicle experienced low power, when the gas pedal was pressed for addition power there a clunking noise which resulted from a broken axle and engine mounting point on the engine itself.

- Texas City, TX, USA

While driving at 25 - 30 mph a loud noise sounded from under the car. A repetitive banging sound then occurred. I pulled over to inspect the car but found no damage or anything unusual. When pulling away all was quiet but I then heard the sound of metal grinding noises and a short while later the wheels suddenly locked up. A similar event happened at 24,000 miles and this time at 48,500 miles. Both times the service department stated it was rear differential failure. The first time occurred driving straight on a rural road and the second while going around a slight bend on a rural road. The wheels locking up suddenly on the second differential failure occurred while going down hill on a straight road traveling at less than ten miles per hour while trying to get to a safe location to pull over. I traveled less than 1 mile from when the initial noise was heard. It was raining and the vehicle slid slightly sideways when the wheels locked up. Had I been driving faster an accident likely would have occurred.

- Tarentum, PA, USA

I was driving on the highway and when I came to a point where I slowed all the way down my engine froze. Luckily it restarted but as soon as it did there was this terrible sound like a big rock was flying around in my engine. Also no check engine lights came on so there was no warning. Also the A/C stopped working about 1 yr ago. I had freon put in and it stop working about 6 months ago.

- North Richland Hills, TX, USA

Car is using to much oil, had oil change done a week ago, checked oil again. Car has dropped a quart of oil. Do not see any leaks, and when stopped, and press on excelarator to go car acts like it wants to shut off, and alot of smoke come out of the tail pipe.

- Katy, TX, USA

Driving on highway going about 65mph when I heard a load bang from the rear and felt hard jerk from car, I stopped the car looked underand saw fluid leaking from AWD coupling, took it in to Kia fresno rear differential broken metal in differential fluid, differential replace but AWD coupling not replace. AWD still not working

- Fresno, CA, USA

The contact owns a 2014 Kia Sorento. When the contact attempted to accelerate, the vehicle jolted three times before accelerating. The failure recurred three times without warning. The vehicle was taken to a local dealer who inspected the vehicle and found no failures. The failure recurred on a different day. On another occasion, while driving approximately 15 mph, the vehicle lost steering and braking ability. As a result, the vehicle drove into a ditch. The brake and steering ability returned and the contact drove to another local dealer who was also unable to find the cause of the failures. The manufacturer was made aware of the failures and followed up with the dealers, but the cause of the failures was not determined. The contact was told to drive the vehicle until the failure recurred. The failure mileage was approximately 41,000.

- Senoia, GA, USA

I bought a 2014 Kia Sorento in Nov. 2013. 2months I started having issues with the door locks not working properly and the blue tooth. I took it to the dealer for service and told them about it after 3-4 trips and being told each time that there was nothing wrong they found that the radio system was bad. Still nothing wrong with the door locks not unlocking. Then a few weeks later I started having problems with it starting, again 3-4 trips of being told nothing was wrong they said you have a bad battery! I started getting a warning from the uvo system in November 2014 that I had a transmission issue took it to the dealer and even though a technician saw the warning on the screen and that the engine light was on they said the gas cap must have been on wrong causing the warning and the transmission to stall and be sluggish, along with causing the bluetooth not to respond, automatic door locks not to release, backup camera beeps when there is nothing behind me, the automatic window on the drivers side to not roll up. It was found that the transmission was going out and was repaired at the nicholasville store, however it has not taken care of the issues, the doors will not unlock and the uvo system continues to send emails to the dealer that there is an issue. I have also had to replace a head light bulb, brakes are rubbing. I have spoken with the Kia Corp analysts spencer with no results at this point. I have spoken with the general manager of the nicholasville ky dealer during our conversation he said to me to bring my car to the dealer they would be glad to check it. I ask if there was any way we could work something out so that they could come to me and get the car. I explained to him that I do not fill safe in the vehicle and that I am afraid for my kids safety, on 1/20/15 I was in an accident with it.

- Whiltey City, KY, USA

There has been a very hard jerk forward after a stop (or stop and turn I. E. at stop sign) when I start to accelerate gently. This jerk has always happened after a stop within 75 - 150 feet. The speed of the vehicle has always been around 10- 15 mph. Jerk forward seems to be a slam forward of drive shaft after just starting to accelerate. This has occurred about three times a month and usually after car has run about five minutes. I am not a mechanic but this seems to be power train issue with drive shaft, brakes and/ or transmission involved. I will research further with dealer as time permits - they have been made aware of this issue but did not say for sure what was happening as of yet (want longer evaluation to drive vehicle themselves).

- Montgomery, AL, USA

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA campaign id number 13V356000 (power train). The contact was not able to have the vehicle serviced under the recall because the part needed to complete the repair was not available. The manufacturer was notified of the issue but could not provide an expected date for the remedy part to become available. The contact had not experienced a failure.

- Mooresville, NC, USA