8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
50 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 072013

Sorento ES 3.3L

  • Automatic transmission
  • 36 miles

Window shattered on the tailgate of my 2014 Sorrento while the car was parked un-occupied in my drive way. The car was brand new, only (36) miles on it and the window was obviously defective.

I called the dealer and the service writer told me that it was not covered under the warranty. I told him that the window exploded with out any apparent reason. He told me that windows do not explode and offered to repair the window for a price.

I told him that this one did and that the internet forums are loaded with exploding rear car window accounts. He told me that I should not believe what I read on the net, that windows do not explode on their own.

I told him that this was bullshit and called an auto window repair Co. They told me that they could not get the needed window and that it was only a dealer item only at this point.

I am screwed for now, but I will seen them in small claims court!!!!!!!!!!!!!!

- dogleeder, Vineland, NJ, US