10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,267 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

problem #2

Aug 012017

Sorento

  • 2,500 miles
The front seat head rests push the head way too far forward and actually hurt my neck/shoulders when driving. Manual says some models have fore-aft adjustable headrest. Unfortunately mine do not, as I found out well after I purchased the SUV. Did see same item in online discussions. My fix as suggested in online forum, was to turn the headrest around backwards. At least that prevented from the extreme head forward position, but also had to strap an additional cushion so that it was not too far back, as when you turn backwards it goes extremely far back. This is a known online issue and Kia should supply a proper adjustable headrest as this would be a safety issue in an accident.

- Charlotte, NC, USA

problem #1

Mar 042017

Sorento

  • 34 miles
When your in the passer seat and the seatbelt not hook up it doesn't alarm to let you know your seatbelt not fasten. All there other vehicles do.

- Conway, AR, USA