The knock sensor/glow circuit relay failed The car stopped accelerating on the freeway with me and my family in the car. The car was serviced at a Kia dealership and they confirmed that it was the knock sensor which is on recall just not for my cars year. There was no symptoms or warning signs or problems prior to the failure. It happened on the spot.

- Oceanside, CA, USA

I purchased a 2017 kia sorento in 2017. Moved to mississippi in 2018. Never received a recall notice on the engine of my car. Engine blew last month for the exact reason of the recall. Mechanic had to inform me of the recall. Kia is not honoring the recall or the warranty. They are wanting to charge me for any work.

- West Monroe, LA, USA

While driving our 2017 Kia Sorento, it began exhibiting power struggles. Something was just wrong, but we didn't know what. There were no signs on the dashboard. No sensors, symbols, lights, no sounds, no leaks, nothing. Figuring it was just our imagination or whatever, because we continually have issues with this vehicle, we continued driving (looking back at it now, we know it wasn't as powerful as it should have been). One day we start it up and it begins knocking, and viciously. Checking the oil, we notice it's dry. Bone dry. We were terrified at that point because we know, that's not a good sign. We take it to diagnosed (700$) to be told the engine is seized, a rod in the engine is bent and put a hole in the engine. Oil and fluids everywhere. Like I previously stated, there were no signs. No symptoms. Nothing to question. The oil was seeping through the system and going out my exhaust. My car is still under a loan. It was only 6 years old when it experienced engine failure and completely died (won't even start). 146K miles. I now have to spend thousands if I want to continue owning this vehicle. It breaks my heart.

- Georgetown, NY, USA

Me and my family were traveling on the interstate on a rainy December 10, 2024 and my engine started to lose power. I was driving approximately 75-77 mph when my car started losing power. No lights or warnings! I tried to give more gas but nothing happened. It then started to jerk as it was still losing power. I was able to safely exit the highway before the vehicle completely stopped. I tried to restart the car but it wouldn-??t stay on. By then the engine light was on. I was 50 miles from home and had to call a tow truck to pick up the vehicle as well as a family member to pick us up from the side of the interstate. The vehicle was towed 50 miles to my local mechanic. On that Monday, he checked the Sorento and told me the motor was gone! He stated he could tell by the spark plugs that it had been burning oil. This was a total shock being that I had previously taken my vehicle to the Kia dealership in June of 2023 because the car was burning oil. I had checked my vehicle in between services to find out no oil was in it. The Kia dealership performed an oil consumption test. Their findings were there wasn-??t anything wrong with the rate the vehicle was burning oil. Which now I find hard to believe once the engine failed. I had purchased the extended warranty which covered me until 100,000 miles. Of course my engine failed at 100,399. But I feel those extra 399 miles were from taking my vehicle back and forth to the Kia dealership for the consumption test which obviously they didn-??t perform correctly or just didn-??t want to admit it was something wrong because I live approximately 75 miles from the dealership. Kia is supposed to be the best but I definitely think otherwise after this. After calling Kia they were no help and this seems to be a common issue with 2017 Kia Sorentos.

- Skipwtit, VA, USA

I lost power from the engine while going up a mountain in Georgia. Thought we were going to run off a cliff due to engine failure. We were at about a 45 degree incline going up a mountain. Car stopped due to loss of compression. Family of 3 were 6 feet from edge of cliff when this happened. If breaks failed we would have crashed for sure down the cliff. Total loss of power. It was misfiring per Service department at Halls Service Center in Knoxville, Tn said, Compression in 2 and 3 cylinders were at 60 and 90 PSI. 1 and 4 compression were at 115 and 150. Car is drinking oil like water. Regular maintenance was always completed. Car is available for inspection if needed. I did get a check engine lite on my dash but only after the incident. Other than what the auto service department mentioned above no one else has inspected the vehicle.

- Knoxville, TN, USA

Engine uses 1 extra galón of oil in between oil changes.

- Orlando, FL, USA

No codes/lights or warnings. Engine started making loud clinking sound randomly, then smoke and car was disabled with oil and metal pieces everywhere in the roadway. Only then was there an engine light on the dash.

- Ione, CA, USA

I purchased a my 2017 Sorento, it had 40,000 miles, it had a knock to it when I would first get started in the morning, took it to get check twice, told nothing was wrong, at 59,700 I took back and it needed a new transmission, then at 98,000 it needs another transmission, so after two transmission, plus changed 6 fuel injectors, all new spark plugs, now the engine is gone. I also have a 2014 Sorento that-??s still rolling and never needed any major work. This car has been problems since I purchased it. It has to be a recall on this car. Something is not right. It-??s sitting in the shop again and I can-??t afford to fix it.

- Decatur , AL, USA

Vehicle has 108k miles. While driving the vehicle, a knocking noise from the engine began and I immediately pulled over. Vehicle was found to be low on oil and required 3 quarts of oil to get it to acceptable level on dipstick. Knocking noise continued after adding oil. Called dealership and they stated that it could be driven in since there had not been any check engine lights or low oil pressure lights on. Dealership investigated the problem and told me that a new motor was needed, it had broken a rod. Car was 1 month and 3k miles past due for an oil change but almost all prior oil changes and routine maintenance had been on time and completed by the dealership. No oil or check engine light ever came on. There was no oil leak noted either.

- Wadsworth, OH, USA

When passing another vehicle on the road at ~70 mph, the engine warning lights lit up and rpms went to zero. The vehicle was towed and the mechanic told me that then engine is seized. Fortunately, there was no one ahead of us on the road, but it could have been dangerous because we were passing on a two lane road, and when the engine seized it might have meant we were unable to successfully pass. The vehicle has been inspected by a local mechanic (Autotrust Repairs, Montgomery, TX). The engine had been dealing with excessive oil consumption (nearly 1 qt/1000mi), which online documents by Kia said was "normal". I have kept the oil levels replenished during this time. There were no warning lights before the engine seized, only once it actually had done so. I have called local dealership Sterling Kia and Kia Customer Service and they refuse to cover the engine because of reference to an ECU upgrade not having been done ([XXX]). I have received no notice of the recall, even when I took the car to the dealership on [XXX], well after the recall notices had supposedly been sent out. This recall is also not listed on the NHTSA online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- College Station, TX, USA

I was driving with my 10 year old son on the road, and without any warnings the engine made a knocking noise and then stalled out. I was able to put the car in neutral and restart the car. Then when I got home, as I was parking the engine did the same thing, without warning the engine made a knocking noise and stalled out. I went to the dealership and they inspected the vehicle. They stated that the engine rods and bearings failed, and even though all scheduled maintenance was completed it was out of warranty and I would be responsible for the cost of an engine replacement. I then called Kia customer support and they stated that they were able to verify all maintenance in their system, but our engine does not qualify for a warranty replacement. This car has never been in an accident and received regular maintenance, it is a major safety concern that the engine is failing and can stall at any time while driving.

- Manassas, VA, USA

12/22/23, traveling for the holidays, my 2017 Kia Sorento broke down. All dash lights came on, black smoke out exhaust. Only issue I had prior to this breakdown was excess oil use. $150 tow to Bengston Tire & Service in Salina, KS. They diagnosed cylinder misfires, spark-plug disintegration & recommended to take it to a Kia Dealership to be looked at, as they said it likely required an entire engine replacement. After a $440 tow, it was looked at by the Kia Dealership of Manhattan, KS, who ultimately did state that my vehicle would require a $7k engine replacement. The said I did not qualify for the 10 year/100k warranty since I was a 2nd owner. Since I still owed on my loan, I decided it was not worth putting the time/funds to fix. I had it towed home for $800. After searching online for hours with my VIN to search recalls, my Sorento did not show up in any recalls, class action suites, etc. During all of this I had to rent a car, which in total from 12/26/23 to 1/22/24, when I purchased a new vehicle, I spent $1,530 in total rental fees. It wasn't until I was researching that I found out about the KSDS sensor that many other Kia owners were having installed to assist in the prevention of a situation that my Kia had put me in 12/2023. Kia had never sent me any information on this and the Kia dealership never told me about this, nor offered to help in ANY way with another vehicle that likely should be added to the engine failure recall, as all my symptoms fit the bill. Oakes Kia of Kansas City, MO also told me previously that the excess engine oil consumption was normal, and just part of having a GDI Engine. I sold my Kia for $5k to a buyer who could fix it up. The KBB value of my Sorento was $14,000, as besides the engine failure the rest of the vehicle was in amazing condition with no other issues. I have lost a significant amount of money with this loss that I believe could've been easily prevented or at least better prevented by the manufacturer.

- Liberty, MO, USA

We purchased the vehicle with 45000 miles, within a year, the vehicle started to run very badly, car idle vibrates the whole vehicle. It stalls out on her sometimes, burns all the oil by the it is time to change oil, the mechanic says there is less than a quart left, but no leak as per mechanic! The vehicle will blow soon I-??m sure, and my wife drives our children everyday. I was made aware of lawsuit settlement, which Kia was only required to send notice to first owner, so we had no idea! The suit was settled and Kia gave lifetime warranty/new engine replacements/new vehicles to owners. The law suit was going on/settled around the time we purchased the vehicle so dealership knew about it and still sold it to us! We can not afford another vehicle, and dealership says unless the engine gives off certain code, they can not do anything! They are avoiding liability, and putting my family in danger! I do not know what to do or who to speak to!

- Kaplan , LA, USA

We purchased 2017 sorento 2.4 with 71k miles. It burned oil very bad from the day we bought it (3 quarts in 2k miles) We tried to contact the warranty company and the dealer, they pointed the finger at kia. Finally the engine blew up at 80k miles. I was told about the class action lawsuit on rod bearings for that vehicle. Unfortunately, rod bearings aren't the only issue with that engine. It burns tons of oil (possibly through pcv valve or faulty rings). All this burmt oil turns into carbon, and ends up destroying the head/ valve train, fouling spark plugs, and clogging the rings. I am a member of a group that has tons of people with the same issue. Kia refuses to cover it, because the lawsuit only said they had to cover rod bearing failure. My vehicle lost compression on a major highway. Before that, my wife was driving with the kids, and it started misfiring due to the carbon build up fouling another set of spark plugs. These vehicles are going to get people killed, and kia/hyundai are doing nothing about it. All of the vehicles with the theta 2 engine are having this problem.

- Delta, PA, USA

No warning labels came up. Heard loud noises and took to the dealership. They said I need a whole new engine.

- Philadelphia, PA, USA

The vehicle just lost power at 75mph on [XXX] heading home to Princeton, ME, started vibrating really bad misfiring then we pulled over the Kia Sorento stalled. Then would not start back up. It-??s been using over a quart a week since we got it from the dealership in Bangor, Maine. We got it towed home our mechanic looked at it and noticed oil on the plugs and said we probably need a new engine. Low beam light keep coming off and on so thinking it-??s something electrical. Time to time the transmission take a min to shift the engine rpms stay up n takes a few extra seconds to shift. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Princeton, ME, USA

Lost power on the freeway, flashing check engine light. Dealership said my fuel injectors failed causing my engine to fail. At 133k miles the car needs its second new motor. It is currently at Phil Long Kia in Colorado Springs waiting a voluntary repossession as I cannot see paying 10k for repairs on a vehicle that has such obvious defects

- Pueblo, CO, USA

My car cut off on a major highway on 12/13/2023, but luckily i was able to pull off an exit. My car stalled and wouldn't crank. Called someone out who did a diagnostic and said it was for my knock system(P1326).I was able to get it home and black smoke was coming from my tail pipe. I haven't driven the car since then. I went to Kia on 1/15/2024 to get recalls done and also inquire about my check engine light. Kia never did a diagnostic test for the check engine light. They only did recalls and sent me on my way. I called Kia and made another appointment to get a diagnostic test done on 1/20/24 and then i was told that i would need an engine replacement and my warranty doesn't cover it. Then he gives me a printout of codes which states pending and told me that p1326 code didn't show so therefore it's not covered. He tells me that it's a blockage on cylinder 4. I told him when i came to you a few days ago, i asked about my check engine light and i was ignored. Upon pulling out of Kia parking lot, i noticed a large cloud of black smoke that i didn't originally see when i brought it in and it was so cloudy that other cars had to stop because they was unable to see. Luckily i got it back home and parked it cause it's very unsafe for me to drive even tho Kia saying i can still drive it. My car burns a lot of oil even tho i don't really drive cause i work from home but evidently, every time i get oil checked it's always low so i was getting it topped-off every other month and was told by a mechanic that Kia engines burns a lot of oil and the engines no good and now look, i'm needing a new engine and i just purchased this car in 2020 and i see it's been so many services done to it before i purchased itMy car only gets up to 50mph since the engine light came on so prefer not to drive it anymore.

- Piedmont, SC, USA

The car engine died while I was driving on the highway. When the car started decelerating there was no place to pull over. Fortunately, I was able to make it to the right lane and exit on a toll ramp before the vehicle completely stopped. Unable to restart the car. Had it towed to the closest dealership. MIDTOWN KIA, 4747 SOUTH YALE AVENUE, TULSA, OK 74135 (918) 622-3160 The Dealer determined that the engine was faulty due to a recall issue - Warranty Extension [XXX] Insurance Company referred us to KIA Corporation for Warranty Coverage On the day of engine dying there was a rattling noise prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- North Richland Hills, TX, USA

My car has less than 62,000 miles on it and is burning through all oil every 2000 miles. My engine is completely out of oil. I only know this because I checked it...no lights or any warning signs that it is out. I am worried my engine will seize at any given time.

- Andover, MN, USA