10.0

really awful
Crashes / Fires:
4 / 46
Injuries / Deaths:
4 / 0
Average Mileage:
81,365 miles

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problem #443

Mar 092023

Soul

  • miles
check engine light came on the evening of 3/08/2023. Auto zone said it was a knock sensor code and was listed as a recall. Next morning while driving on highway to ft Wayne Kia dealership my car engine lost rpm while driving at 65 mph on i-69 chapel exit in ft Wayne indiana. The car engine compartment almost immediately ignited into flames with an explosion. Driver barely got out before fire was in the dash. The front interior dash and front seat areas were caught on fire. Shrapnel blown from car started a grass fire as well. The fire department arrived to get both fires under control. My car was still under warranty at 108 months and 89,000 miles. Never had any problem with my Soul until that next day after light came on. I was not notified of the recalls except only recently received an airbag recall on 3/30/2023. I have contacted Kia to file a claim with them.

- Indianapolis, IN, USA

problem #442

Jun 092022

Soul

  • 127,000 miles
The contact owns a 2014 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that oil had to be added once every month. The contact then received notification of NHTSA Campaign Number: 20V750000 (Engine) and the vehicle was taken to the dealer to be inspected. The contact stated that a software update was performed. The contact stated that shortly after receiving the repair, while driving approximately 75 MPH, the vehicle suddenly shifted into LIMP Mode. The contact stated that the vehicle decelerated to 20 MPH. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that due to the warranty limitations and recall repairs that were performed, the engine would not be replaced free of charge. The approximate failure mileage was 127,000.

- Aurora, CO, USA

problem #441

Feb 272023

Soul

  • 88,000 miles
The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown tube or valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.

- Antioch, TN, USA

problem #440

Dec 032019

Soul

  • miles
Error code p1326 kia soul 2014

- Adamsville, TN, USA

problem #439

Nov 142022

Soul

  • 147,250 miles
The contact owns a 2014 Kia Soul. The contact stated while driving 45-50 MPH, there was an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to continue driving at a slower speed. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the engine knock sensor. The vehicle was towed to the dealer who informed the contact that they were able to diagnose that the failure as wheel spin by hearing. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the dealer informed the contact that the failure was not related to the recall. The manufacturer was notified of the failure and contacted the dealer. The manufacturer then informed the contact that the vehicle could not be repaired under the recall based on the dealer's diagnosis. The vehicle was not repaired. The failure mileage was approximately 147,250.

- Backus, MN, USA

problem #438

Jan 202023

Soul

  • miles
I own a Kia Soul. The catylitic converters went out. The car won't accelerate and the car got extremely hot. When I looked up Kia Soul recalls it showed that there was a recall on the converters also that some Kia Souls had gotten hot an caught on fire. I called Parkway Family Kia. They told me that it wasn't an active recall and that they couldn't do anything. I then called Demontrond Kia and got the same answer. I talked with the service manager Brian. What can I do to resolve this?

- Humble, TX, USA

problem #437

Jan 162023

Soul

  • miles
When approaching 60-65 mph vehicle begins to shake and make loud muffler sounds. No warning signal illuminated at all. I took the vehicle to Woodbridge Kia service center and they advised that I need to replace the catalytic converter. I paid for a replacement catalytic converter, gas pump and gasket cover in 2021 and now two years later the same issue. Kia will not honor the fact that this vehicle needs to be apart of the NHTSA recall number 20V750. I'm getting the run around from Kia Corporate and the Eastern District manager, they need to be held responsible for failed products. These issues are significant because these failed parts are leading to engine fires. The service person advised me to call Kia Corporate and request a Goodwill Repair to date they have not responded.

- Woodbridge, VA, USA

problem #436

Jul 012021

Soul

  • 80,000 miles
The contact owns a 2014 Kia Soul. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 20V75000 (Engine), the vehicle sputtered and hesitated while attempting to accelerate above 40 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the spark plugs were cracked. After replacing the spark plugs, the vehicle continued to experience failure. The contact stated that occasionally the vehicle stalled during the failure. Additionally, the air bag warning light illuminated and remained illuminated. The contact stated that the cause of the failures was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.

- Conroe, TX, USA

problem #435

Dec 292022

Soul

  • 206,975 miles
The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced an unknown code indicating failure with the O2 sensor. The vehicle was then taken to the dealer where the contact requested that a diagnostic test be performed due to the check engine warning light being illuminated. Additionally, the contact stated that five recall repairs were performed. The vehicle was repaired; however, due to inclement weather, she was unaware that while driving, the vehicle went into Limp Mode. The contact also stated that while attempting to accelerate, the accelerator pedal was depressed, and the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer where it was diagnosed and determined that the vehicle had gone into Limp Mode due to a KSDS software update. The manufacturer was notified of the failure but was unable to assist due to the vehicle being out of warranty. The contact was informed that her case would be escalated. The failure mileage was approximately 206,975.

- Kentwood, MI, USA

problem #434

Jan 102023

Soul

  • miles
i was driving home and noticed my gas mileage rapidly going down. (before when i filled up i used to get 408 miles till -€œE-€ then got 380) so i knew sowmthing was starting to go wrong. then, my engine light started flashing. i got my catalytic converters replaced but i-€™m still losing gas mileage bad and engine ticking.

- Capon Bridge, WV, USA

problem #433

Sep 072022

Soul

  • miles
Whenever needing to accelerate sharply on highway or roadways a plume of white smoke is released from the engine manifold compartment area and creates a smoke screen surrounding and behind vehicle. Had numerous mechanics fix things on this, fuel injectors recently, Kia dealership states it needs a new engine but extended warranty would not cover the cost. Vehicle was sold to me and under financing through Westlake Financial and is lien holder, but vehicle is claimed by dealership to be unsafe to drive. Forced to purchase an additonal new vehicle and still paying and insurinance on this vehicle.

- New Bedford, Ma, MA, USA

problem #432

Oct 012022

Soul

  • miles
I have did a diagnosis on the car and it-€™s coming back to the catalytic converter, the gas in my car is draining out like crazy it-€™s like i-€™m putting in so much just for it to run out. The RPMs won-€™t go up when suppose to. The seems like it-€™s trying so hard to switch in and out of gears

- Carrollton, GA, USA

problem #431

Nov 152022

Soul

  • miles
I purchased the vehicle new (2014 KIA Soul, 1.6 liter) and in 2019 (85,000), under NHTSA Recall ID: 19V120000, I took the vehicle to a dealer who allegedly effected the repair, claiming, according to KIA, the catalytic converter was ok. I had a warranty on the vehicle to 120,000 miles. At 125,000 miles, today, the catalytic converter is damaged structurally probably due to overheat, specifically the issue that prompted the recall. I feel that the dealership may have not properly performed the software change and/or failed to identify damage to the catalytic converter. Understand that the vehicle was driven sparingly, low annual mileage, as my wife, the driver, was disabled in 2014 and subsequently only used the vehicle mainly for local errands.

- Burlington, NJ, USA

problem #430

Dec 102022

Soul

  • miles
Own my way home from work. It was foggy and rainy. I did not realize it flooded. I ran my car in the water. After that it started messing up and not running right. My insurance sent it to Kia and Kia claims that the catalytic converter is all of a sudden messed up and said it don't have water damage. Know I can't drive my vehicle bc my insurance want fix it.

- Charleston , TN, USA

problem #429

Dec 282022

Soul

  • 150,000 miles
The contact-€™s daughter owns a 2014 Kia Soul. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated to approximately 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the contact was informed of an unknown recall however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

- Peru, NE, USA

problem #428

Nov 242022

Soul

  • miles
The vehicle-€™s engine spontaneously caught fire on the interstate. Entire car and all belongings inside were a total loss.

- Nashville, TN, USA

problem #427

Dec 112022

Soul

  • miles
The engine is the system that is malfunctioned and yes it is available for inspection upon request. The vehicle accelerates at a slower pace than actual acceleration pressure put on pedal and then it lurches/jerks forward at a fast pace and then slows down and repeats that process over and over. Yes the problem has been confirmed. It has been inspected by the dealership. Yes the warning lamps that often illuminate are the check engine light and the oil light. They first appeared to my knowledge on 01/2020. I have been told numerous times by the Kia dealership where I get the vehicle serviced as well as Kia America Inc. Corporate Headquarters, that the engine has a malfunction and needs to be replaced. I attempted to have this problem fixed and I have missed work and spent thousands of dollars for this vehicle to work correctly.

- East Orange, NJ, USA

problem #426

Dec 012017

Soul

  • 58,000 miles
The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated that the engine was running hot with a knocking sound coming from the vehicle. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure and then stated that the VIN was not included even though the VIN tool confirmed that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). A case was filed. The approximate failure mileage was 58,000.

- Montgomery, TX, USA

problem #425

Oct 222021

Soul

  • miles
Vehicle has engine knocking and cylinder misfires believed to have been caused by a previous recall/ system update. Kia was supposed to have updated their KSDS (Knock sensor detection system) in my 2014 Kia Soul. I was driving the Kia Soul to work back in October 2021 when check engine light started flashing and vehicle started shaking. Vehicle then went into limp mode and shut off. Vehicle was towed to Balise Kia in West Springfield MA where they informed me no repairs would be covered because the previous update had not been installed. I was then told the vehicle had to be driven at least 100 miles in order to qualify for repairs to be covered but still at this time, vehicle is disabled and does not run or drive

- Westfield, MA, USA

problem #424

Sep 172020

Soul

  • miles
My catalytic converter continuously fails. I have fixed it once, but yet my car still jerks and uses a lot of oil. As for being put at risk, my accelerator takes time to accelerate which can prevent any accidents on the road, putting myself and my family in danger. I have visited my local car dealer and they never mentioned anything about all the recalls my car had. I went in to get my airbags fixed but nothing was ever risen of the rest on the list. From what I know this car was never inspected by manufacturer police. I began to have this problem the first year (2020). This Kia Soul was purchased preowned, and was rarely use by its owner (Pristine Condition). Once I started to drive it more it began to jerk a lot, make clicking noises and the engine oil and check engine light would turn on. It took a while for it to even alert me. I paid all this out of pocket and wasn-€™t ever brought up anything about the recalls this car had.

- Greenville , NC, USA

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