10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,619 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When diving at night on the streets or on the freeway I have experienced my headlights and interior light flickering and then the turning off completely momentarily. This has happened on a very rural winding road where I feared for my life because I could see nothing for a few second when the lights came back on. I am now afraid to drive my car at night. This does not happen all of the time but it did happen last night when going over a railroad crossing, which is why I decided to file a complaint.
- San Leandro, CA, USA
Right side head light will not always go on ( I do not know when it is going to work), I have had it checked by mechanic also/ there is no specific time of when my light will work or not. This is not normal.
- Fresno, CA, USA
The contact owns a 2015 Kia Soul. The contact stated that the driver's side head lamp assembly pigtail failed to function as the driver's side low beam lights were shorting and began to flicker. The contact had to maneuver the headlight switch to get the lights to remain illuminated; however, they continued to flicker and short without warning. The vehicle was taken to classic Kia (902 walton dr, texarkana, tx 75503, (903) 793-4623) who replaced the bulb. Within a week, the driver's side light failed to illuminate again. Classic Kia was contacted again and was unable to supply the part. The lights continued to flicker. The vehicle was then taken to crown Kia (2001 w loop 281, longview, tx 75604, (903) 759-4667) who was able to supply the pigtail and light, which was replaced on the driver's side a second time. Months later, the lights continued to flicker. The vehicle was not repaired. The manufacturer was notifed months later. The approximate failure mileage was 90,000.
- Leesburg, TX, USA
The contact owns a 2015 Kia Soul. While driving approximately 40 mph, the low beam headlights and the instrument panel lights turned off and came back on approximately a second later. The contact also stated that the failure occurred every time the vehicle was driven at night. Over the past two months, the low beam headlights and the instrument panel lights flickered. The vehicle was taken to the dealer (browns Kia in manassas, Virginia) for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,543.
- Bellbrook, OH, USA
The contact owns a 2015 Kia Soul. While driving, the contact noticed that the front driver and passenger side headlights failed without warning. Upon further inspection, the contact noticed that the plugs were melted. The contact also stated that the rear driver's side tail light failed without warning. The contact repaired the driver's side tail light, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and stated that they had no knowledge of the failure. No further assistance was offered. The approximate failure mileage was 77,000. Updated 11/06/17
- Hemet, CA, USA
- Sudlersville, MD, USA