6.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,166 miles

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problem #3

Feb 282020

Range Rover

  • 20,000 miles
There was a recall on this vehicle for the backup camera not engaging, Land Rover campaign N637. I have brought it in to the dealer three times to have this repaired. My backup camera still does not consistently work. Sometimes it works; sometimes it does not work.

- San Francisco, CA, USA

problem #2

Dec 242019

Range Rover

  • 3,000 miles
With fewer than 15K miles on it, the Land Rover windshield has retained four rock chips and a long crack across the front windshield glass with normal driving. This pilkington glass is extremely fragile and dangerous. I have contacted Land Rover and my local fort worth dealer because it is inside warranty period and I feel this is a safety issue. The windshield sustains damage outside the expected damage from the tiniest bit of gravel. This I my fifth Land Rover and my third windshield to replace. I have brought this to Land Rover's attention, but they continue to refer to it as "an insurance claim" though I am presenting it as a safety issue & asking that it be addressed in some meaningful way. The car was in regular highway traffic, travelling well behind other traffic when all three rock chips and crack occurred. Land Rover service manager, robert smiley, has repeatedly tried to hand this problem back to Land Rover. Rather than look at the issue, they've referred it back to him and he has done nothing to address it for over a month. I was not offered a loaner, but told that "if [you] don't feel safe, then don't drive the car." Mr. Smiley, joe quanguan, and Land Rover have treated my concerns about the safety of this window as a joke. I would like someone to address it and to document that this glass conforms to the standards placed upon imports by the us, if such standards exist.

- Azle, TX, USA

problem #1

Aug 212018

Range Rover

  • 4,499 miles
The infotainment meant system which is the brains of the car is constantly failing to operate properly. The screen freezes leaving inability to control A/C, radio, bluetooth phone, climate, back up cameras. This vehicle has 4500 miles on it and has been in for service 3 times, it is now back at the deal a 4th time. The computer is erratic and constantly needs to updated. There have been 4 updates since I have owned the vehicle which was in Feb 2018. Landrover is fully aware of the issues but refuses to do anything about it. I have tried repurchase and replacement, which was denied and now I have to go to arbitration with the state lemon law. The cars computer is an epic failure and crosses over to most of the 2018 landrovers. These failures happen at any time, they have occurred while stopped at lights, in standstill traffic, when turning the car on, or just when driving. There is always another surprise waiting when I get in my car.

- Weston, MA, USA