really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 4
Average Mileage:
9,200 miles

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problem #5

Nov 072011

ES 350 6-cyl

  • 25,000 miles
The contact owns a 2009 Lexus ES350. The contact stated that the vehicle suddenly accelerated from 65 mph to 80 mph without warning. The contact had to pump the accelerator pedal several times before it would release. The vehicle was taken to the dealer where the contact was advised that there were no problems found within the vehicle. The contact stated that the vehicle was included in NHTSA recall campaign id number: 09V388000 (vehicle speed control: Accelerator pedal) but did not confirm if the vehicle had been repaired under the recall. The failure mileage was unavailable. Updated 12/16/11 updated 12/22/11

- Pasadena, CA, USA

problem #4

Dec 012010

ES 350 6-cyl

  • miles
2009 Lexus 350. Consumer writes regarding Lexus recall floor mat interference with accelerator pedal and change to computer for engine shut down the consumer was not satisfied with the recall modifications that were performed. The consumer also stated the floor mats were not replaced as he was told they would be. The consumer stated the pedal was too short and his foot could slip off the end and become lodged under the pedal.

- Asheville, NC, USA

problem #3

Feb 232010

ES 350 6-cyl

  • Automatic transmission
  • 21,000 miles
2009 Lexus ES350, vehicle accelerated. The consumer stated he accelerated to pass another vehicle and when he removed his foot from the accelerator, the vehicle accelerated up to 80 mph, before it resumed normal operation. The vehicle was repaired under recall on March 26, 2010. The consumer stated the vehicle is still not operating correctly.

- Sweetwater, TN, USA

problem #2

Jan 022010

ES 350 6-cyl

  • miles
2009 Lexus 350. Consumer states brake failure which causing a multi car accident. The consumer stated he applied the brakes, but the vehicle did not stop and subsequently he hit another vehicle. The consumer stated he did receive a recall notice.

- Stratford, CT, USA

problem #1

Aug 282009

ES 350 6-cyl

  • miles
On August 28, 2009, four occupants of a 2009 Lexus ES350 tragically and unnecessarily died in sante, California in san diego county following a high speed loss of control and rollover event. The vehicle in question was a loaner car from bob baker Lexus in el cajon, California. Driver of the vehicle, 45, a 19 year veteran of the California highway patrol. The driver had obtained the vehicle that day after dropping off his Lexus for service. Witnesses report that the officer was maneuvering the Lexus in and out of traffic at high rates of speed on state route 125, honking his horn with the hazard lights on, prior to the highway ending at an intersection. The officer attempted to negotiate a turn but could not avoid striking another vehicle and losing control because of his high rate of speed. Rolled several times, and caught fire. All four occupants are reported to have died almost immediately. Prior to entering the intersection, an occupant of the vehicle called 911 emergency to report that the accelerator was stuck. He reported that the vehicle was traveling 120 miles per hour and that they were approaching an intersection. Occupants are heard telling each other to pray before a woman screams and the call suddenly ends. The officer(driver of the vehicle, his wife, 45, and their 14 year old daughter all died in the crash. The wife's brother, 38, also died. On behalf of the surviving family members of the decedents, we respectfully request you to investigate why this Lexus vehicle's accelerator malfunctioned, and why a highly-trained officer and driver like the officer was unable to re-gain control of the Lexus vehicle at issue or otherwise avoid catastrophe. We currently are awaiting additional facts surrounding the incident, and the malfunction of the Lexus, but will supplement this complaint upon receipt. Updated 12/01/09 updated 06/03/10 updated 09/23/10 updated 9/27/11

- San Diego, CA, USA