pretty bad
Typical Repair Cost:
No data
Average Mileage:
82,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace dashboard (1 reports)
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problem #1

Oct 022017

ES 350 ES V6

  • Automatic transmission
  • 82,000 miles

click to see larger images

dashboard is melting dashboard is melting

During the last 8 months my 2010 Lexus ES 350 has had a problem with a sticky dashboard. After doing internet research, I found out that Lexus is aware of this material quality issue and is covering the replacement of the dashboard for some specific Lexus/Toyota models. I have called them several times to complain. Since my car year and model is not on the list of affected models, they are choosing not to pay for the full replacement cost, despite knowing that it is the same issue with the quality of the material.

If you are experiencing the same problem and your Lexus model and year is not included in the list below, please call Lexus or Toyota and open a complaint.

The affected Lexus models at this moment are- 2007-08 ES 350 2003-08 GX470 2006-08 IS250& 350 2007 LS460 2004-06 RX Sport Utility 330 2007-08 RX Sport Utility350 2005-08 RX Sport Utility400H

The affected models for Toyota are: 2003 to 2005 4Runner 2005 to 2010 Avalon 2007 to 2011 Camry and Camry Hybrid 2004 to 2010 Sienna 2004 to 2008 Solara

- Jose G., Pompano Beach, FL, US