10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,940 miles

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« Read the previous 20 complaints

problem #4

May 122016

IS 250

  • miles
I am a professional woman living in la jolla, California. My car's VIN corresponds to the class that could experience air bag failure and my death. The description of atmospheric conditions that could portend air bag failure are existing here. Why can Lexus not replace or repair this bag immediately"?? this is unacceptable! also, my pregnant daughter drives a BMW X5 that did receive a recall notice due to a faulty takata airbag but again, no repair or replacement is available! this is unacceptable! what is the government doing about mandating an immediate solution"

- La Jolla, CA, USA

problem #3

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Hills, CA, USA

problem #2

Jul 012016

IS 250 6-cyl

  • miles
The contact owns a 2009 Lexus Is 250. The contact stated that the NHTSA campaign number: 16V340000 (air bags) had exceeded a reasonable time for the recall repair. The contact was concerned that the vehicle would experience the failure before parts become available. The manufacturer was not contacted. The contact did not experience the failure. The VIN was not available. Updated 09/08/16

- Belmont, NC, USA

problem #1

Jul 312012

IS 250

  • 36,000 miles
The dashboard Is melting, it gets sticky and when driving in the sun there's a noticeable glare that makes it hard to drive. And the same thing Is happening to the driver side door.

- Doral, FL, USA