10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,752 miles

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problem #22

Mar 192018

IS 250

  • 100,000 miles
The contact owns a 2009 Lexus IS250. The contact stated that the vehicle failed to start and was towed to North side Lexus (17925 North fwy., houston, tx 77090). The dealer stated that the vehicle was included in NHTSA campaign numbers: 14V647000 (fuel system, gasoline), 16V340000 (air bags), and 13V030000 (visibility/wiper). The technician informed the contact that the part that was needed was a fuel pressure sensor; however, it was not included in the NHTSA campaign umber: 14V647000 fuel system, gasoline) recall. The manufacturer was not notified of the failure. The vehicle remained at the dealer and was not repaired. The failure mileage was 100,000.

- Houston, TX, USA

problem #21

Mar 042017

IS 250

  • 113,553 miles
"takata recalls" air bags never deployed!

- Lauderdale Lakes, FL, USA

problem #20

Feb 222017

IS 250

  • miles
The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 14V647000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer who stated that the recall remedy parts were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Louisville, KY, USA

problem #19

Mar 272017

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Foster City, CA, USA

problem #18

Aug 012016

IS 250

  • miles
The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pittsburgh, TX, USA

problem #17

Sep 262016

IS 250 6-cyl

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair the dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 03/07/17

- Glendale, CA, USA

problem #16

Jan 202017

IS 250 6-cyl

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact stated that the recall notice for NHTSA campaign number: 16V340000 (air bags) was received in may after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available. Updated 03/29/17lj updated 03/30/2017 updated 05/04/2017

- Valley Village, CA, USA

problem #15

Jan 192017

IS 250

  • miles
Takata recall, I would like this issue fixed asap, I don't want to wait until me or my wife get into an accident and get hurt or worse killed.

- Hawthorne, CA, USA

problem #14

May 142016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Katy, TX, USA

problem #13

Jan 122017

IS 250

  • miles
The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #12

Jun 012016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richardson, TX, USA

problem #11

Nov 232016

IS 250 6-cyl

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/25/2017 updated 01/26/17

- Racho Santa Fe, CA, USA

problem #10

Nov 142016

IS 250

  • miles
Takata air bag..haven't received any information on replacing the defected air bags

- Houston, TX, USA

problem #9

Jun 092016

IS 250

  • miles
Lexus (Toyota) Is not do anything to ensure rider safety of a car they sold. They are assuming the airbag, when deployed, only hurst the front passenger. Since I carpool and use my car at work, I might have to pay out of pocket to rent a car until this Is fixed. I am stuck since the value of the car Is compromised and I don't think anyone would want to buy it.

- Corte Madera, CA, USA

problem #8

May 232016

IS 250

  • 75,000 miles
Takata recall - this recall has be determined for many months and no solutions have been provided. I received a notice in May 2016 to not have a passenger sit in my car. It is now October. How can it possibly be allowed for them to sell cars that you cannot have a passenger ride in?

- Springfield, IL, USA

problem #7

May 012016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact stated that the recall notice for NHTSA campaign number: 16V340000 was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Austin, TX, USA

problem #6

Sep 242016

IS 250

  • miles
Takata recall. Dealer indicated remedy will not be available until January 2017 -- over 6 months since the initial recall notification date. This is not a timely resolution. I can't safely drive with anyone in my passenger seat which is unacceptable.

- Hawthorne, CA, USA

problem #5

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Desert, CA, USA

problem #4

May 122016

IS 250

  • miles
I am a professional woman living in la jolla, California. My car's VIN corresponds to the class that could experience air bag failure and my death. The description of atmospheric conditions that could portend air bag failure are existing here. Why can Lexus not replace or repair this bag immediately"?? this is unacceptable! also, my pregnant daughter drives a BMW X5 that did receive a recall notice due to a faulty takata airbag but again, no repair or replacement is available! this is unacceptable! what is the government doing about mandating an immediate solution"

- La Jolla, CA, USA

problem #3

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Hills, CA, USA

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