10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
61,771 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #8

Jul 282016

IS F

  • 98,000 miles
Received notice of recall with no remedy, telling me not to operate vehicle with an occupant in the front passenger seat, this Is impossible with 3 children and this Is only car. They need to provide me a loaner vehicle until they have a remedy. I need immediate solution

- Katy, TX, USA

problem #7

Jul 222016

IS F

  • miles
Takata recall. Until remedy Is available don't operate vehicle w passenger!"!" with estimates of a fix not being available until at the latest possibly 2019!! how Is this fair to the consumer. This forces us to either a) put lives in jeopardy B) sell my car at a loss.

- Chantilly, VA, USA

problem #6

Jul 082016

IS F

  • 123,000 miles
The SRS airbag light went off, needs a new sensor which Is around $1700. The airbags won't work unless the sensor Is replaced which Is a huge safety issue.

- Kennett Square, PA, USA

problem #5

Nov 202015

IS F

  • miles
Takata recall. The contact owns a 2008 Lexus Is F. the contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for several months. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Victoryville, CA, USA

problem #4

Mar 042016

IS F

  • 27,888 miles
The airbag dash light has come on and will not go out.

- Fairburn, GA, USA

problem #3

Apr 132016

IS F

  • 128,000 miles
Airbag warning light came on. Dealer says faulty instrument panel wire harness which renders my airbags inoperable. Cost to repair Is $3,600 with Lexus of carlsbad. $2,000 for the part alone and $1,600 for labor. This seems like a safety related manufacturing defect that Lexus will not take responsibility for.

- Encinitas, CA, USA

problem #2

Jun 012013

IS F 6-cyl

  • 110,000 miles
Over time, airbag wiring harness becomes loose and/or disconnected, causing airbag light to illuminate and disabling one or more airbags in the event of a crash. Lexus dealers confirm the problem but will not fix without costly payment......updated 12/03/15

- Marietta, GA, USA

problem #1

Oct 082013

IS F

  • 60,000 miles
The Is 250 and Is 350 have a know issue from Lexus concerning the air bag wiring harness.it fails and leaves all of the SRS system unusable to work.Lexus Is not recalling this problem but only replacing the harness if you complain and meet the mileage and warranty.this Is a know safety issue and could lead to injury or death.estimates on the repair range from $2500 to over three thousand.please look into this [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monticello, KY, USA