10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
27,357 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Mar 112020

NX 200t

  • miles
Hello I have been trying to get information if my vehicle is part of a recall. I am military overseas please advise where I can take the vehicle in germany or provide me with a letter that is not able to fix here so when I move back in a few months I can ship it.

- Apo, AE, USA

problem #6

Jan 032020

NX 200t

  • 46,000 miles
Bad head on collision and my airbags didn't deploy, seatbelt didn't keep me from pounding my face into wheel my car and other both are a total loss city street driving straight. Currently in insurance company hands can get pictures.

- Roanoke, VA, USA

problem #5

Oct 312018

NX 200t

  • 44,000 miles
On October 31, 2018 at approximately 5:15 pm I was involved in a traffic crash where my driver airbag failed to deploy during a T-bone collision at speeds of 35-40 mph.I was traveling on the highway when another driver came through a side road without stopping. The front of my vehicle impacted the drivers door of the other vehicle involved. The other vehicle involved had their airbags deploy protecting them from the collision. I was properly restrained with my seatbelt, however, sustained injury to my chest from impacting the steering wheel and was transported to the hospital. Additionally my vehicle had just been in for service and at no time did I have any trouble lights or notification to indicate there could be a problem. There was significant damage to both vehicles, specifically the front of my car making it inoperable. Photos were taken and a police report is currently being prepared by the Tennessee highway patrol.

- Seymour, TN, USA

problem #4

Jul 142018

NX 200t

  • 29,000 miles
My car was totaled and the airbags didnt deploy.

- San Diego, CA, USA

problem #3

Jul 262018

NX 200t

  • miles
Airbag sensor recall don't have part in stock at dealership recall no 18V-085

- Tuxedo Park, NY, USA

problem #2

Aug 072017

NX 200t

  • 30,000 miles
On August 07, 2017 at approximately 4:49 pm cdt my daughter was involved in a accident, car crash as rear end collision. She was driving 2015 Lexus nx 200T on the service road about 39 mph and at the distance about 50 to 60 feet as she was approaching in the car in front, she had her foot on the break and her vehicle was not stopping and she was pushing the breaks repeatedly and the breaks didn't function and the car didn't slow down. Finally she embraced for impact and ended up to rear end crash and hitting head on the vehicle in front of her, and also pushing it to hit another vehicle causing rear end collision and involving 3 cars in crash. (initially in distance I saw both other two cars in front of me taking breaks as they were about to stop, the first car stopped completely first, the second one slammed on the breaks a very harsh one and don't really know if he hit the first one or when I hit it that happen and regardless his foot was still on the breaks then he couldn't avoid hitting the first one "?") before the crash and about 3 months ago my daughter told me that her breaks were skiding out of control, and also I had received the recall from Lexus and urgently stopped by Lexus dealer and had recall inspection completed. Based on invoice the car was inspected by Lexus and reprogrammed the break skid control ECU as part of recall, and this is the most scary part knowing that the break issue failure is still happening even after the recall. I have reported this incident to my insurance for further investigation to identify the break failure cause and contacting Lexus for their awareness and own investigation as necessarily so the right preventive actions are placed to stop any other reoccurrence. So at this point the investigation is in process & I will update this site once it is done and the outcomes of black box computer retrieval data are obtained.

- Houston, TX, USA

problem #1

Sep 072016

NX 200t 4-cyl

  • 42,500 miles
While in motion, was in an accident and received a direct impact to the driver side door. However, the driver side airbag malfunctioned and did not inflate causing me to receive an injury to my left shoulder. All the other airbags in the vehicle inflated....updated 03/29/17

- Cary, NC, USA