10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 29,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on the freeway at 72.5 mph the brakes locked up without warning causing the vehicle to skid 60 to 70 feet, crash into a concrete center divider and airbags were not deployed. Moderate injuries. Lexus did an inspection 32 days later and they have no explanation. The accident occurred approximately two months ago on August 9, 2019. Vehicle still sits at the dealership while I make payments, pay for a rental car, and ensure the vehicle. Lexus has not given me any written explanation as promised.
- Murrieta, CA, USA
The contact owns a 2016 Lexus Nx300H. While the contact's wife was driving 55 mph, the vehicle suddenly stopped without the driver applying the brakes. The vehicle started spinning and, when it stopped, was struck on the passenger side by another vehicle. The contact stated that the air bags failed to deploy. The contact was unsure if any warning indicators were illuminated prior to the failure. There were no injures. The vehicle was towed to a tow lot. The vehicle was not inspected by an independent mechanic or dealer to determine the brake or air bag failure. A police report was filed. The manufacturer was not notified of the failures. The failure mileage was approximately 30,000. The VIN was unavailable.
- Riverside, CA, USA
- Danville, KY, USA