10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 1
Average Mileage:
18,093 miles

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« Read the previous 20 complaints

problem #4

Jan 172005

RX 330 8-cyl

  • Automatic transmission
  • 12,000 miles
The vehicle was pulling out of reverse in a parking lot when all of a sudden the driver applied the brakes and they did not work. Taken to dealer for checkup and repair.

- Cary, IL, USA

problem #3

Feb 162005

RX 330

  • Automatic transmission
  • 18,600 miles
While backing out of a parking space, the brakes failed the consumer was able to stop the vehicle without a crash. The vehicle was towed, and the brake booster was found to be defective.

- Chappaqua, NY, USA

problem #2

Jan 162005

RX 330 4-cyl

  • Automatic transmission
  • 13,800 miles
While driving 25 mph approaching red light driver applied the brake pedal and the brakes failed. The brake pedal went to the floor. This caused consumer's vehicle to collide with the vehicle in front. No damage to vehicle struck in rear and minimal damage to front bumper of Lexus. Driver's right foot bruised. 1 month later vehicle taken to dealership where the brake booster was replaced. The consumer sustain an injured foot as a result of the accident.

- Palm Beach, FL, USA

problem #1

Jan 252005

RX 330

  • miles
My brakes went completely out while traveling down a highway at 70 mph. There was no warning prior to the occurrence. The vehicle when the brake pedal was push all the way to the floor grabbed violently and pulled the vehicle straight right. When I called the Lexus dealer that sold me the vehicle, I said that my brakes had failed, and without me ever telling them what model it was the serviceman said you must have an rx-330. I replied how did you know that? he stated that they had many [problems with the brakes on the rx-330. I then asked him to have it picked up because I was not driving it any further. I next ask how long it would be before it would be fixed, he responded between 1 and 3 weeks. I asked why, he said because the parts were back ordered because of the problems. The part on my work order is for a brake booster assembly. When the car was picked up I asked the truck driver if he picked up many Lexus's for brake problems the answer was yes. The vehicle was fixed in a couple of days because I raised so much heck. The car was returned by a different towing service. I asked the same question and this driver said he had 4 in the passed couple of months. Obviously this is a major problem, so I asked Lexus why I had not gotten a letter or recall on it like I had for a faulty radiator and brake light switch. All people talked with played it down. I feel that they should put a letter or recall out because this is a very dangerous situation compared to a radiator or brake light. Some one will get killed over this and it easily could have been me!

- Pinehurst, NC, USA