10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,432 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Jun 222016

RX 350

  • miles
The rear door hatchback rubber handle has melted & dripped on the bumper. If I try to open the door using the handle, black tarry goop gets on my hand & very difficult to get off. This vehicle is kept in my garage in Arkansas.

- Fairfield Bay, AR, USA

problem #10

Sep 012016

RX 350

  • 140,000 miles
Radio doesn't have any sound / volume. Light is on, stations are listed and cd tracks appear. Cannot adjust base, treble, or any other settings although they appear with "0". checked all fuses related to the audio system, none blown. Just happened last week whether car is moving on stationary.

- Mobile, AL, USA

problem #9

Jul 252016

RX 350

  • 74,400 miles
Summary: The dashboard is cracking and getting sticky. While reading about some of the Lexus complaints I saw several complaining about the lift-gate control on the back of the car melting. I checked and sure enough so is mine. I went to use it and my fingers went right through. Now it is totally useless. I will call Lexus but don't expect any assistance. My car is always garaged and only has about 75K miles. The cause is unknown.

- Jacksonville, FL, USA

problem #8

Feb 012016

RX 350

  • miles
Significant amount of white granules emitting from evaporator core through air vents when heat/ac is on. Concern about health hazards to family from breathing particles.

- Manchester, MD, USA

problem #7

Oct 242015

RX 350

  • 50,000 miles
Vehicle was parked and being loaded thru rear door. I used car remote to open rear door and loaded items into trunk. Without warning rear door started closing. This problem is intermitten and has happened before. On this occasion door came slamming down on my head causing a bloody injury. I have photos of my injury. Lexus has been notified. This problem if not corrected can cause serious injury. The rear door comes down quickly and is very heavy.

- Naples, FL, USA

problem #6

Nov 012013

RX 350

  • 135,000 miles
The rear rubber cover for the lift gate has melted.

- Lutherville, MD, USA

problem #5

Sep 092015

RX 350

  • 85,000 miles
Rubber on back latch handle has melted into a black tarry goo that dripped down onto the license plate. I have read online of many other people living in hot states having the same problem and some think it is caused by an electrical issue but I am unsure.

- Fort Myers, FL, USA

problem #4

Aug 262015

RX 350

  • miles
Melted rubber boot handle cover for the rear latch causing rear door automatic lift to stop functioning issue reported multiple times on www.clublexus.com/forums with incident of electrical issue involved.

- Lompoc, CA, USA

problem #3

Sep 022014

RX 350

  • 55,000 miles
The rubber on the back door opener has gotten more melted and sticky over the past year. It is now unusable due to the tar like substance that cannot be removed very easily. If this melt down is electrical, it could be a safety issue.

- Tuscaloosa, AS, USA

problem #2

Jul 252013

RX 350

  • miles
We bought the car in 2012 by 2013 dash started to crack & get very sticky. Now dash completely cracked around passenger front airbag. We are concerned about the continued dash cracking & if will effect the airbags & injury from the airbag if deployed.

- Port Saint Lucie, FL, USA

problem #1

May 122010

RX 350

  • Automatic transmission
  • miles
Letter from senator durbin on behalf of constituent re problems with her 2008 Lexus RX350 (dot/ I#2010-1104 the consumer stated the vehicle has excessive rail dust.

- Tinley Park, IL, USA