10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,507 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.
- Eastvale, CA, USA
When vehicle is slowed (even slightly) by deaccelerating or sped up by accelerating the shifting suddening and harshly grabs and lurches effecting vehicle stability. The impact is very pronounced and audibly loud at highway speeds. The vehicle has also lunged forward as shifting occurs when braking just prior to coming to a full stop. This has happened on multiple dates.
- Estes Park, CO, USA
When accelerating from a coast the vehicle jerks and bangs into gear. At times it feels like the vehicle was hit from behind. This happens anytime whether on a city street or highway in traffic conditions. Ford field service engineer was able to duplicate this concern but said it was within the parameter of the vehicle because it happens at low speed. I find this a not acceptable answer for a faulty transmission.
- Nutley, NJ, USA
- East Weymouth, MA, USA