Technical Service Bulletins (TSBs) for the 2017 MKX are official communications between Lincoln & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM 47854

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10156575

      Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present. Read More »

    • TSB #SSM 47850

      Date Announced:
      MAR 07, 2019
      NHTSA ID:
      #10156571

      2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. Read More »

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    • TSB #SSM 47489

      Date Announced:
      AUG 24, 2018
      NHTSA ID:
      #10144947

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47850

      Date Announced:
      MAR 07, 2019
      NHTSA ID:
      #10156571

      2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. Read More »

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    BRAKES (PWS)

    • TSB #SSM 51261

      Date Announced:
      DEC 16, 2022
      NHTSA ID:
      #10228876

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    • TSB #22N02 S1

      Date Announced:
      OCT 05, 2022
      NHTSA ID:
      #10225540

      Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers ... Read More »

    • TSB #22N02

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222518

      Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters Read More »

    • TSB #22N02

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10218898

      Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 51120

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10222788

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #SSM 50064

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201034

      Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    ENGINE (PWS)

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #SSM 47922

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159508

      SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3. Read More »

    • TSB #TSB 18-2255

      Date Announced:
      AUG 23, 2018
      NHTSA ID:
      #10144919

      Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #17-2235

      Date Announced:
      NOV 21, 2017
      NHTSA ID:
      #10127401

      Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from ... Read More »

    • TSB #SSM 46341

      Date Announced:
      JAN 27, 2017
      NHTSA ID:
      #10095216

      WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. Read More »

    • TSB #SSM 46295

      Date Announced:
      JAN 10, 2017
      NHTSA ID:
      #10095154

      TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »

    • TSB #SSM 46281

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10094643

      SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #TSB 23-2338

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244801

      This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3. Read More »

    • TSB #TSB 22-2181

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10224795

      Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 49221

      Date Announced:
      SEP 30, 2020
      NHTSA ID:
      #10180677

      When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left ... Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #SSM 48991

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177705

      Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2. Read More »

    • TSB #TSB 19-2332

      Date Announced:
      NOV 05, 2019
      NHTSA ID:
      #10168752

      Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Read More »

    • TSB #TSB 19-2219

      Date Announced:
      AUG 12, 2019
      NHTSA ID:
      #10164418

      Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Read More »

    • TSB #TSB 19-2243

      Date Announced:
      AUG 12, 2019
      NHTSA ID:
      #10164421

      Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at ... Read More »

    • TSB #SSM 47922

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159508

      SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3. Read More »

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155563

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 47446

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144932

      Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. Read More »

    • TSB #SSM 47265

      Date Announced:
      APR 25, 2018
      NHTSA ID:
      #10137145

      Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10138516

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46906

      Date Announced:
      NOV 08, 2017
      NHTSA ID:
      #10127410

      Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 46522

      Date Announced:
      APR 12, 2017
      NHTSA ID:
      #10109012

      2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156875

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 47339

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143083

      Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Read More »

    • TSB #TSB18-2057

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10136580

      Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Read More »

    • TSB #TSB 17-0035

      Date Announced:
      MAR 30, 2017
      NHTSA ID:
      #10099088

      SOME 2015-2017 EDGE AND 2016-2017 MKX VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WHILE THE CLIMATE CONTROL SYSTEM IS IN AUTO OR RECIRCULATION MODE. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #18L02

      Date Announced:
      JUN 14, 2018
      NHTSA ID:
      #10143114

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #18M02

      Date Announced:
      JUN 13, 2018
      NHTSA ID:
      #10143113

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #TSB 18-2378

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153937

      Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. Read More »

    POWER TRAIN

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 47170

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137101

      Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #21B09 S2

      Date Announced:
      APR 12, 2023
      NHTSA ID:
      #10235323

      Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #TSB 21-2175

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198605

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 49833

      Date Announced:
      MAY 28, 2021
      NHTSA ID:
      #10194649

      Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. Read More »

    • TSB #SSM 49676

      Date Announced:
      MAR 18, 2021
      NHTSA ID:
      #10189590

      Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting ... Read More »

    • TSB #SSM 49179

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180392

      Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #SSM 48340

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168810

      Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »

    • TSB #SSM 48108

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163593

      Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may ... Read More »

    • TSB #SSM 48053

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162087

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156875

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    • TSB #SSM 47635

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152464

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 47538

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10149770

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. Read More »

    • TSB #SSM 47444

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144930

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47424

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144213

      Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47339

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143083

      Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Read More »

    • TSB #SSM 47251

      Date Announced:
      APR 19, 2018
      NHTSA ID:
      #10137141

      Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. Read More »

    • TSB #SSM 47205

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137116

      Some 2016-2018 MKX vehicles equipped with an intrusion sensor, built on or before 22-Feb-2018, may exhibit an inability to disable the intrusion sensor through the cluster alarm menu under vehicle settings. Read More »

    • TSB #SSM 47167

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10137100

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47160

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10137096

      Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46906

      Date Announced:
      NOV 08, 2017
      NHTSA ID:
      #10127410

      Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2. Read More »

    • TSB #tsb17-2198

      Date Announced:
      OCT 05, 2017
      NHTSA ID:
      #10125065

      Some 2015-2017 Edge and 2016-2017 MKX vehicles, equipped with a power liftgate, and built on or before 13-Sep-2017 may exhibit a liftgate that intermittently opens uncommanded while parked with no keys near the vehicle. Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM 47070

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10136592

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 46486

      Date Announced:
      MAR 23, 2017
      NHTSA ID:
      #10100508

      SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #SSM 46440

      Date Announced:
      MAR 09, 2017
      NHTSA ID:
      #10099455

      SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #TSB 20-2255

      Date Announced:
      AUG 06, 2020
      NHTSA ID:
      #10179117

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 47211

      Date Announced:
      APR 04, 2018
      NHTSA ID:
      #10137126

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46848

      Date Announced:
      SEP 28, 2017
      NHTSA ID:
      #10119684

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46834

      Date Announced:
      SEP 21, 2017
      NHTSA ID:
      #10119678

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46813

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119669

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. Read More »

    • TSB #SSM 46702

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115952

      Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. Read More »

    • TSB #SSM 46481

      Date Announced:
      MAR 22, 2017
      NHTSA ID:
      #10100507

      SOME 2016 AND 2017 EDGE/MKX VEHICLES EQUIPPED WITH LANE KEEPING SYSTEM, ADAPTIVE STEERING, AND BUILT ON OR BEFORE 01-FEB-2017 MAY EXHIBIT AN INOPERATIVE LANE KEEPING SYSTEM. Read More »

    • TSB #SSM 46371

      Date Announced:
      FEB 09, 2017
      NHTSA ID:
      #10095781

      SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA ... Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

    • TSB #SSM 49217

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180674

      Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    EXTERIOR LIGHTING

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    • TSB #TSB 19-2198

      Date Announced:
      JUN 18, 2019
      NHTSA ID:
      #10162065

      Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #TSB 19-2198

      Date Announced:
      JUN 18, 2019
      NHTSA ID:
      #10162065

      Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. Read More »

    AIR BAGS

    • TSB #TSB 20-2373

      Date Announced:
      OCT 23, 2020
      NHTSA ID:
      #10181935

      2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). Read More »

    SEAT BELTS

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #SSM 49679

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189572

      Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155551

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156863

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY

    • TSB #TSB 21-2322

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201635

      This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the ... Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #SSM 49931

      Date Announced:
      JUL 05, 2021
      NHTSA ID:
      #10199502

      Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #TSB 17-0030

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10099077

      SOME 2016-2017 MKX VEHICLES MAY EXHIBIT ONE OR BOTH REAR DOORS THAT ARE HARD TO OPEN IN FREEZING TEMPERATURES. THIS MAY BE DUE TO WATER ENTERING AND FREEZING THE REAR DOOR EXTERIOR LATCH CABLE. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #TSB18-2042

      Date Announced:
      FEB 02, 2018
      NHTSA ID:
      #10136575

      Some 2015-2018 Edge and 2016-2018 MKX vehicles equipped with a power liftgate and built on or before 2-Jan-2018 may exhibit an intermittent bounce back after closing has been commanded. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSM 49833

      Date Announced:
      MAY 28, 2021
      NHTSA ID:
      #10194649

      Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. Read More »

    • TSB #TSB18-2055

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10136579

      Some 2015-2017 Edge vehicles built on or before 10-Aug-2017 and 2016-2018 MKX vehicles built on or before 15-Dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or ... Read More »

    • TSB #tsb17-2198

      Date Announced:
      OCT 05, 2017
      NHTSA ID:
      #10125065

      Some 2015-2017 Edge and 2016-2017 MKX vehicles, equipped with a power liftgate, and built on or before 13-Sep-2017 may exhibit a liftgate that intermittently opens uncommanded while parked with no keys near the vehicle. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155571

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    LANE DEPARTURE

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #SSM 51248

      Date Announced:
      DEC 12, 2022
      NHTSA ID:
      #10228866

      Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    • TSB #SSM 46320

      Date Announced:
      JAN 20, 2017
      NHTSA ID:
      #10095169

      SOME 2016-2017 MKX VEHICLES EQUIPPED WITH A FRONT VIEW CAMERA AND BUILT ON OR BEFORE 25-NOV-2016 MAY EXHIBIT A FRONT VIEW CAMERA THAT STAYS DEPLOYED IN PARK, IS SLOW TO RETRACT WHEN SHIFTED TO NEUTRAL, DEPLOYS WHEN SHIFTING FROM PARK TO ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #21B09-S1

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10216851

      Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in ... Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    EQUIPMENT

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #SSM 49477

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186620

      Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #TSB 20-2373

      Date Announced:
      OCT 23, 2020
      NHTSA ID:
      #10181935

      2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). Read More »

    • TSB #SSM 49221

      Date Announced:
      SEP 30, 2020
      NHTSA ID:
      #10180677

      When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left ... Read More »

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156863

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47339

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143083

      Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Read More »

    • TSB #SSM 47251

      Date Announced:
      APR 19, 2018
      NHTSA ID:
      #10137141

      Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. Read More »

    • TSB #SSM 47201

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137113

      Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46920

      Date Announced:
      NOV 14, 2017
      NHTSA ID:
      #10127413

      Some 2016-2018 MKX customers may report that a deployed cargo cover will inadvertently recoil after the vehicle hits a bump. Revised Cargo covers are available to address this issue. Read More »

    • TSB #SSM 46522

      Date Announced:
      APR 12, 2017
      NHTSA ID:
      #10109012

      2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3. Read More »

    • TSB #SSM 46332

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095184

      REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR ... Read More »

    • TSB #SSM 46278

      Date Announced:
      DEC 20, 2016
      NHTSA ID:
      #10094640

      SOME 2017 MKX VEHICLES EQUIPPED WITH LINCOLN DRIVE CONTROL AND BUILT ON OR BEFORE 2-DEC-2016 MAY EXHIBIT A MISSING LINCOLN DRIVE CONTROL MENU IN THE INSTRUMENT CLUSTER MESSAGE CENTER. Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #21B09

      Date Announced:
      NOV 03, 2021
      NHTSA ID:
      #10204043

      Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Read More »

    • TSB #SSM 47100

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10136611

      Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10138533

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46930

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127417

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 46861

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125079

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137102

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. Read More »

    • TSB #SSM 47080

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136597

      2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. Read More »

    • TSB #SSM 46854

      Date Announced:
      OCT 04, 2017
      NHTSA ID:
      #10125074

      Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46860

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125078

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #TSB 22-2309

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10218617

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 46450

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10099458

      SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »

    • TSB #SSM 46438

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10099451

      SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TSB 20-2373

      Date Announced:
      OCT 23, 2020
      NHTSA ID:
      #10181935

      2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). Read More »

    • TSB #SSM 49221

      Date Announced:
      SEP 30, 2020
      NHTSA ID:
      #10180677

      When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left ... Read More »

    • TSB #SSM 49217

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180674

      Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. Read More »

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #TSB 17-0065

      Date Announced:
      SEP 19, 2017
      NHTSA ID:
      #10119658

      Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. Read More »

    • TSB #SSM 46703

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115953

      Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 47967

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10160880

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    UNKNOWN OR OTHER

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »