10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
55,990 miles

About These NHTSA Complaints:

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problem #5

Jan 032022

MKZ

  • miles
Brake pedal failure 7 months after brake fluid recall was done.

- Athens, TN, USA

problem #4

Jul 052019

MKZ

  • miles
The inner door handle asy doesn't open from the inside.

- Junction City, KS, USA

problem #3

Sep 112018

MKZ

  • 160,000 miles
Car unintentionally accelerated and crashed brakes failed while attempting to turn in a driveway.

- Atlanta, GA, USA

problem #2

Jul 012014

MKZ

  • 70,000 miles
Door handles (inside) dysfunctional after normal usage. I have replaced both driver and passenger door handles after they both quit opening the doors. Now both driver side doors need replaced again. This presents danger in the event of needing to exit the vehicle due to accident or emergency. I can potentially see risk of death of me and or my passengers due to this faulty equipment.

- Malvern, AR, USA

problem #1

Sep 212016

MKZ

  • 49,950 miles
The door handle on the driver side door broke, which would not allow the locking mechanism to work.. unable to lock the car door either manually or by using the remote fob. Was able to open & close the door, just could not lock it. This happened while the vehicle was stationary. I understand this same problem exists on the Ford Fusion. We had the part replaced today at the cost of $113.01.

- Manteca, CA, USA