2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,247 miles

About These NHTSA Complaints:

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problem #11

Jun 102022

MKZ

  • 89,000 miles
The contact owns a 2014 Lincoln Mkz. The contact stated while reversing out of his parking lot, the vehicle stalled and the contact felt the vehicle lose power and several unknown warning lights illuminated. The contact had to restart the vehicle several times. The vehicle was taken to the dealer where they stated that the PCN had a failure and the PCN was replaced but the failure continued, the vehicle was taken to another dealer and the fuel pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated the PCN had failed but, the vehicle was not repaired. The manufacturer was contacted, and they stated that there was no recall under his VIN and advised him to contact the NHTSA Hotline and file a complaint. The failure mileage was 89,000.

- Groveland, FL, USA

problem #10

Dec 082021

MKZ

  • miles
An electrical overload occurs below the passengers seat, burning out the electrical connector, requiring a costly repair and can be a fire hazard. This is the second time this vehicle had this electrical problem and has required repair. The dealer has confirmed this problem, but has no solution, only to replace the same parts. There is not notification this issue is occurring, the only evidence of the problem is the heated/cooled seats stop working.

- Everett, MA, USA

problem #9

Jan 202021

MKZ

  • 60,000 miles
The contact owns a 2014 Lincoln Mkz. The contact stated that the trunk failed to close on several occasions, causing the battery to become drained. The contact took the vehicle to the local dealer Suburban Cadillac of Plymouth (40475 ann arbor rd, Plymouth, mi 48170, (734) 453-7500) to be diagnosed. The contact was informed that the trunk module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Romulus, MI, USA

problem #8

May 012020

MKZ

  • 63,000 miles
12M02 -- I took the vehicle in for this extended service plan twice during while it was still active. Both times the dealership tried to play it off as "not under the warranty" and "software issue not hardware". they even charged me for the service over $250 worth of "updates". that did not even fix the issue with the display turing off while the vehicle is operating making most of the vehicles functions useless. The dealership is now denying to fix the problem and Ford/Lincoln is claiming it is out of warranty. When I took it in already twice for this issue and was taken advantage of and robbed $250 when they should have replaced the display (apm module) to fix the issue as per forda instructions. Please help me as the apm module would cost me over $2,000 to fix when the dealership and Ford should have fixed it in the first place. As they are ones who messed up and not me neglecting to take the vehicle in to them and inform them of the issue. I even had the vehicle with them when the problem was showing of the display turing completely black for over 5 minutes. Then coming back and just stuck in a boot cycle where it turns on and off constantly until the vehicle is turned off. But then it still has an issue later on even after the restart of the vehicle

- Mankato, MN, USA

problem #7

Aug 292020

MKZ

  • 61,000 miles
Middle console dash that controls heated seats, entertainment, climate controls, navigation, radio, etc. Goes completely black and gives the error code "desktop.exe has stopped working" dealership says they have no idea what to do, but will not pay for anything to get it checked, warranty says they will not cover it because it's "software". thus leaving me with an almost useless vehicle when the dash does out.

- Mankato, MN, USA

problem #6

Jan 012020

MKZ

  • 83,000 miles
When reversing, backup camera intermittently restarts, shuts off, or never shows. This is a danger as it is unpredictable and can cause damage if it turns off while in motion. Car display says "camera unavailable. Please contact dealership". code reader gives error C1001 general electric failure.

- Pewaukee, WI, USA

problem #5

Mar 012020

MKZ

  • miles
I brought 2 new batteries and my car wont keep a charge. I also had test done on my vehicle 3 times and results show battery, starter, and alternator are all good so what is the problem.

- Phila, PA, USA

problem #4

Jan 062020

MKZ

  • 110,000 miles
Vehicle stalls while driving down the street and has done this several times, both on city streets and on the highway. The date chosen for when this happened was the last time it happened. The battery will not keep a charge and a certified mechanic has had the car for 2 weeks and can not locate the reason the battery drains completely within 8 hours.

- San Angelo, TX, USA

problem #3

Oct 222018

MKZ

  • 70,220 miles
My car has had numerous electrical issues since the day I have purchased it. Again, last week, the instrument panel lit up with numerous codes. I drove it to the dealership and left the car for a few days. The codes cleared and they cannot root cause the issue. In addition, when I have been at a stop light the driver's seat regresses backwards, and the side view mirror moves at the same time.

- St. Louis, MO, USA

problem #2

Mar 302018

MKZ

  • 29,500 miles
The contact owns a 2014 Lincoln Mkz. While driving between 25-60 mph on several occasions, the vehicle stalled without warning. The contact stated that the vehicle lost all electrical function, including the power steering assist and ABS ability. The contact was able to restart the vehicle on each occasion. The vehicle was taken to bob davidson Ford Lincoln (1845 E joppa rd, parkville, md 21234, (410) 661-6400) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,500.

- Randallstown, MD, USA

problem #1

Dec 162016

MKZ

  • 53,000 miles
I have constant issues with the power deck lid not working when it is cold, it wont even pop the trunk. This morning I experienced a dead battery and when I got the vehicle jumped and started, the power steering warning came on as well as a traction control, hill start warnings and the power steering isnt working at all. The vehicle was stationary. I am unable to turn the wheel.

- Murray, UT, USA