10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
32,176 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Mar 112023

MKZ

  • miles
Backed out of garage and tried to turn the wheel and couldn-€™t! Very hard to turn!

- North Kingstown , RI, USA

problem #15

Dec 012022

MKZ

  • miles
At different times, while driving at a low speed my steering wheel will not turn. Additionally, all these random drive assistance system lights are reflected on the dashboard. I believe it's the Electric power assist system that has a recall with the 2014 Lincoln MKZ not the Lincoln MKZ Hybrid. For example, Hill Start Assist Not Available, Check Adaptive Headlamps etc. This started December 1, 2022, and has been an on-going issue. I have to restart the car in order to continue to drive.

- Raleigh, NC, USA

problem #14

Jan 262023

MKZ

  • miles
As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. came on. Many other people have reported this problem with the steering mechanism on this particular car.

- Framingham , MA, USA

problem #13

May 312022

MKZ

  • miles
The electronic steering failed. A steering warning light came on and within 3-5 seconds the electronic steering failed completely. Fortunately I was only traveling at a low speed or would have likely been in an accident. Cost to repair was over $2000 and the car had 100,180 miles on it at the time of the failure.

- Plymouth, IN, USA

problem #12

Oct 102021

MKZ

  • miles
The steering wheel locked up while I was driving. A message on the screen said power steering assist fault. I could not turn left or right and the brake was very difficult to press

- Charlotte, NC, USA

problem #11

May 182019

MKZ

  • miles
I inform Lincoln motor company on my Lincoln has been recalled, which is happening right now to a record number of americans, but it's even worse when you know that your car has been recalled and can't get the manufacturer to service it at a dealership. When you're told that there are no parts or no technicians to fix your car, what do you do? I was told it's not that bad and didn't need to be replacing right now. Had my car in to be service on recall 18S08, that is when the dealership didn't put the lug nuts back on my car, and the wheel fell off the car causing damage to the front end of the car. The lugs nuts swell, crack and delaminate to the point special tools are needed to remove the lug nuts. Had 3 blowout due to the wheel frame was bent, and was replace during the damage the dealership done to the car. Picture was provided to Lincoln motor company. I was notified by Lincoln about NHTSA 14V-597, and of the date still not repaired. Takata airbag inflators that could explode violently despite containing a chemical meant to lessen the risk of the shrapnel-shooting ruptures. But Ford is looking to avoid another costly recall. Can't find the natsa# my Lincoln now under investigation for brake failure. A significant defect can make my car unsafe to drive. I've been having the idiot light come on with lightning bolt words check your brakes. The message I got was they were going to close the case# because they have no remedy for me. They discover my warranty on the car is running out and don't want to be bother with the problem.

- Krum, TX, USA

problem #10

Apr 192019

MKZ

  • 53,316 miles
The contact owns a 2014 Lincoln Mkz. After restarting the engine, the steering wheel became very difficult to turn in either direction. The messages 'service advance trac" and "steer assist fault' were displayed. The cause of the failure was not determined. Ourisman Ford/Lincoln (6129 richmond hwy, alexandria, va) was notified of the failure. The manufacturer was not contacted. The VIN was not available. The failure mileage was 53,316.

- Rineyville, KY, USA

problem #9

Jan 082019

MKZ

  • 68,000 miles
I was at a grocery store. Turned on my car put it in reverse and I could not turn the wheel. A light came on the dash board saying steering alignment failure. I put the car in park turned it off and tried to back up a few more times and failed. So I just sat there for a while then tried one last time and the car finally backed up.

- Pooler, GA, USA

problem #8

Jun 212018

MKZ

  • 56,000 miles
I was driving down ogeechee road in my city and the traffic was slowing down. So I began to slow down and the steering wheel went out. I ran I to the back of another vehicle because of the steering wheel

- Pooler, GA, USA

problem #7

Dec 192018

MKZ

  • 65,000 miles
When I read about the steering wheel bolt recall in June 2018 I checked the condition of my steering wheel bolt and discovered it was loose and was the bad design that was being recalled. I waited for a recall notice that never came and when I checked with dealer in December 2018 they informed me that my car was not on the recall list. I have purchased a new bolt and will install myself. However, I am still quite concerned that someone may still be at risk of injury. It appears to me that the original notification by Ford lists the production dates that include my vehicle. I personally observed the loose steering bolt on my vehicle and bad design. For some reason, not all of the affected vehicle owners are being informed of a problem. I purchased this vehicle in March of 2017.

- Plainfield, IN, USA

problem #6

Nov 122018

MKZ

  • 78,000 miles
Electrical steering rack not working, had to replace. Mkz 2014

- Framingham, MA, USA

problem #5

Nov 052018

MKZ

  • 78,000 miles
Replace electric steering rack hp5Z* 3504 had to replace electric steering rack. Question is with two recalls somewhat related to the steering column ( bolt in steering wheel and a power train issue) would this ultimately affect the electric steering rack hp5Z*3504? car is only 4 years old and in great condition. Besides the recalls no repairs at all. Electric rack just stopped working, I parked the car got ready to go to work and could not turn steering wheel. Lincoln Mkz 2014.

- Framingham, MA, USA

problem #4

May 022018

MKZ

  • 37,500 miles
When at a relight, my fort was on the brake, yet the steering wheel, pulled it to the lleft. The it was O.K. I drove on add parked, went to store, then returned to my car put in reverse, then put in. Drive and turned the steering wheel to the left. It pulled immediately to the right, causing me to go over the yellow block and hit the kerb, it was out of my control, caused damage to the car. The first problem was stationary at a red light. The second was in drive to the right, steering wheel pulled to the left, in an exit fro the parking lot

- Warmister, PA, USA

problem #3

Dec 162016

MKZ

  • 53,000 miles
I have constant issues with the power deck lid not working when it is cold, it wont even pop the trunk. This morning I experienced a dead battery and when I got the vehicle jumped and started, the power steering warning came on as well as a traction control, hill start warnings and the power steering isnt working at all. The vehicle was stationary. I am unable to turn the wheel.

- Murray, UT, USA

problem #2

Dec 302015

MKZ 6-cyl

  • 16,000 miles
While turning a corner the power steering went out and became extremely heavy, almost unable to turn the wheel to complete the turn. A notification came on from the car indicating "service advance trac" and "steering assist fault service required".

- Novi, MI, USA

problem #1

Jun 292015

MKZ 4-cyl

  • 10,000 miles
Received an "important safety recall" letter, called the dealer to setup an appt, and learned that the parts are not available. I then call Ford Corp, and they could not give me an estimate of when the parts will be available. Ford Corp told me that if I had the current problems with steering, then they might be able to accelerate the parts. I am not having current problems, but this is ridiculous since the car is being recalled to avoid the problems....safety recall notice 15S14 NHTSA recall 15V-250..updated 11/12/15 the consumer stated the issue was resolved. Updated 12/15/15.

- Chelmsford, MA, USA