10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Heated seat module programming put out too much current and melted wiring harness under the seat. Luckily it didn't start a fire. The calibration firmware has an update to fix this problem, but I was unaware because there is no recall or service warning. If they have a fix for it, why not notify folks. The vehicle was in motion when I smelled burning. A video from the dealer can be seen here: Https://youtu.be/1avthv3T_xg
- Shakopee, MN, USA
While I was driving in the carpool lane going approximately 75-80 mph in the express lane on the 405 freeway in the city of los angeles the vehicle went into sudden de-exceleration to 20 mph without any warning. The car showed default codes and no matter what I did the car would not go any faster than 20 mph. I was able to pull to the side of the road and called for roadside assistance.
- Woodland Hills, CA, USA
The contact owns a 2016 Lincoln Mkz. While pulling into a parking space at an unknown speed with the brake pedal depressed to the floor, the vehicle failed to respond. The contact crashed the vehicle into a pole. The contact mentioned that the vehicle was equipped with motion sensors to stop the vehicle when an object was near, but they failed to operate. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was towed to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.
- Sun Valley, NV, USA
- Port Neches, TX, USA