9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
19,150 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (6 reports)
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problem #6

Apr 032018

CX-5 Touring

  • Automatic transmission
  • 44,000 miles

So I bought my Mazda back in late 2015 when they came out with the early 2016s which technically were 2015.5s . The issue started after I got the car but I didn't think any of it at first. When I would brake at a light or stop sign, my car lurches forward nearly causing me to rear end someone.

After this happening multiple times. I took my car to the dealership and they drove it around and said they couldn't find anything wrong...shocker...This time I kept a journal of when it was happening and it would have anywhere from once a week to twice a week. I have my foot pressed fully down on the brake and still the car will lurch forward.

I took the car in again yesterday and again I was told nothing was wrong with it and if it happens to call the dealership and a mechanic would drive around with me to repeat the issue. I told the guy that I cannot control when it happens, I told him that there is a serious issue and asked him to bleed the brakes and replace the redo the brakes, they said that would not do it.

There is a serious brake issue and it needs to be fixed...I don't feel safe and I do not want to hit anyone because Mazda is having an issue.

- wolfpups37am, Bryan, US

problem #5

Jan 102017

CX-5 Grand Touring 2.4L

  • Automatic transmission
  • 21,340 miles

My wife took the car to work today and told me that the car slammed on the brakes again...3rd time now. I am definitely taking this car back to Mazda. Someone is going to get killed.

- cfifield, Santa Clarita, CA, US

problem #4

Dec 082016

CX-5 Grand Touring 2.4L

  • Automatic transmission
  • 20,680 miles

Ok..this has happened twice now! Car slams on brakes automatically for no cause!!! So dangerous!!!

- cfifield, Santa Clarita, CA, US

problem #3

Apr 202016

CX-5 Grand Touring 2.4L

  • Automatic transmission
  • 11,183 miles

My CX5 comes equipped with an automatic brake system when you are dangerously close to a car. The car slammed on its brakes in a shopping center when a car turned in front of it about 100 feet away! Scared the crap out of me!! Luckily, no one was behind me!

- cfifield, Santa Clarita, CA, US

problem #2

Nov 102016

CX-5 Grand Touring

  • Automatic transmission
  • 10,000 miles

i had the same issue as:

I was slowing down to down to stop in a turn lane and the brakes felt like it wouldn't stop. I tried shifting in neutral to slow the car down to get it out of gear and tried again to slow the car down I kept pumping the brakes and I did not feel the ABS engage. . Luckily there were no cars in front of me and I would have hit the car in front of me and I would have been rear ended. The car was lurching forward and I did not feel safe in the car. I did drift in the controlled intersection and thank god the lights were green. Otherwise I would have been in a multi-car accident.

- Hideki H., San Bruno, CA, USA

it happens at random times. one of the three times, i had to slam my car into park to avoid an accident. another time, i was in the car with parent and they yelled, "what are you doing?"; i said my brakes are not working properly. do not feel safe in this car anymore

- Shawna S., Bowie, US

problem #1

Mar 202016

CX-5 Grand Touring 184 Hp 2.4L V4

  • Automatic transmission
  • 7,500 miles

I was slowing down to down to stop in a turn lane and the brakes felt like it wouldn't stop. I tried shifting in neutral to slow the car down to get it out of gear and tried again to slow the car down I kept pumping the brakes and I did not feel the ABS engage. . Luckily there were no cars in front of me and I would have hit the car in front of me and I would have been rear ended. The car was lurching forward and I did not feel safe in the car. I did drift in the controlled intersection and thank god the lights were green. Otherwise I would have been in a multi-car accident.

- Hideki H., San Bruno, CA, US