10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
15,461 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Mazda CX-5:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #2

Apr 292016

CX-5

  • 6,632 miles
After pulling into a parking and entering parking space my wife attempted to stop car, with her foot on the brake the vehicle jerked forward jumping a parking bumper at an accelerated rate of speed. After jumping the bumper our Cx-5 headed toward two parked cars, she was able to turn the wheel to the right where she was then headed toward a crosswalk, between two parking lots, with a hand rail. The vehicle finally came to a stop after becoming wedged under the hand rail and bumping a parked car. Damage was to the R fender, front bumper and hood a total of $5,100 worth of damage. Vehicle was towed to dealer. Mazda would no look into what or why it happened, our insurance company sent out a member of their forensic group to investigate the problem. Nothing was found to be wrong at the time that he checked and could not duplicate as he could not drive the vehicle. This was our second Mazda and our last, moving on.

- Metairie, LA, USA

Add Complaint
problem #1

May 132016

CX-5

  • 900 miles
When reversing out of driveway, going from reverse to drive, the car aggressively goes forward. A jerking forward motion that causes the tires make a brief skid sound. This has happened multiple times.

- Covina, CA, USA

Add Complaint