3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,575 miles

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« Read the previous 20 complaints

problem #71

Jul 012019

CX-5

  • 75,000 miles
Passenger side led daytime running lights no longer function. Mazda is aware of the issue, and since the warranty is no longer valid, they refuse to address the problem. Replacement of the assembly is approximately $1,000. This issue has been reported frequently in online forums and has multiple complaints logged on this site. Mazda should be required to recall these headlights as it is clearly a manufacturing defect that imposes a safety risk to the driver and others sharing the road.

- Riverview, FL, USA

problem #70

Jul 062019

CX-5

  • 44,700 miles
Driver's side daytime running lamp is extremely dim. Upon closer inspection the drl is either off, or flickering. Very distinguishable from the passenger side drl which is full bright. Vehicle is at approximately 44,700 miles on odometer.

- Tigard, OR, USA

problem #69

May 012019

CX-5

  • miles
Driver side led daytime running lights no longer working due to a Mazda known issue with the light visibility has been reduced which increases driving risk. This issue has been reported frequently in online forums and has multiple complaints logged on this site. Mazda should be required to recall these headlights as it imposes a risk to all associated drivers, and costs thousands of dollars for the consumer to repair an obvious manufacturer error.

- Sacramento, CA, USA

problem #68

Jun 182019

CX-5

  • 38,000 miles
Driver side led daytime running lights began to dim directly after warranty expired, reducing daytime visibility and therefore increasing driving risk. This issue has been reported frequently in online forums, and has multiple complaints logged on this site. Mazda should be required to recall these headlights, as it imposes a risk to all associated drivers, and costs thousands of dollars for the consumer to repair an obvious manufacturer error.

- Baltimore, MD, USA

problem #67

May 032019

CX-5

  • 82,000 miles
Led daytime running lamps failed, . lost left driver side drl headlight. Also noticing the same situation on other vehicles (shown goo and failure in pics)

- Worcester, MA, USA

problem #66

May 132019

CX-5

  • 40,000 miles
Driver's side headlight began showing signs of malfunctioning (dimness & flickering) after approximately 40,000 miles. Vehicle showed no warning or malfunctioning lights on the dashboard as other vehicles do when lights fail. This fault would never be noticed by an average driver (my coworker driving in front of me called me to notify me). Although the headlight was replaced under the cpo warranty, the cost to replace this headlight is $1,000. Properly functioning headlights are essential to the safety of the driver and other drivers as well. The headlights on this vehicle have numerous reported cases and no recall has been issued forcing owners to pay thousands out of pocket for a known issue (as I will once my warranty expires).

- Wallingford, CT, USA

problem #65

Mar 082019

CX-5

  • 27,500 miles
27.500 miles I noticed my passenger day running light was dimmer then the drivers after a couple of days it progresses to rapid flickering. Online there are 100's of consistent reviews of the exact problem happening to the original factory headlamp assembly - K070-51-031C (led headlight right side) - K070-51-041C (led headlight left side), but after a 1500$ per headlamp assembly replacement with the newer version unit(R) head lamp right with led ka0G-51-031J - unit(L) head lamp left with led ka0G-51-041J the problem seems to be resolved. Another thing to note is when I have to pay for a replacement the new version will be less bright and slightly different color which would be almost as annoying distracting to other drivers as the flickering day running light which in my opinion should be recalled to avoid any safety hazards regarding these specific faulty batch of lights. Please google search Cx-5 flickering headlamp and see the 100's if not 1000's of reviews claiming the same. I really was hoping putting the money into what I thought was a solid vehicle with led lighting all the way around would help me stay more safe although all it has done is put others, and myself at risk as well as costing a large amount of money. And with the release of a new version of the same light only reinforces the claims of the faulty batch of lights. Which should last 55,000 hours or a lifetime of the vehicle. Thanks for the time and consideration for my safety issues.

- Rancho Cordova, CA, USA

problem #64

Nov 292018

CX-5

  • 50,000 miles
Daytime driving led strip is burned out, dealer wants $2400 for 2 new led daytime running lamps.

- Carolina Shores, NC, USA

problem #63

Jun 112019

CX-5

  • miles
Both daytime running lights on my grand touring trim have failed after a little more than 3 years of ownership and only 35000 miles. Dealership has told us they have seen a bunch of these failures already and Mazda won't cover them. They did state that Mazda even has a new revision of the light that fixes all the issues, but the part and labour cost about 1000 dollars per light. There are tons of posts on this topic on the internet, including 25 pages on mazda247 forum. This is a safety issue and Mazda should be stepping up!

- Reading, MA, USA

problem #62

Apr 012019

CX-5

  • miles
Mazda vehicle daytime running light safety feature has failed within 30,000 miles. Dealers do not want to replace under extended warranty. Daytime running lights have failed on numerous vehicles of this model.

- Santa Ana, CA, USA

problem #61

May 232019

CX-5

  • 72,000 miles
Daytime running lights failed at the 3-year mark. Original headlights (halogen bulbs) are still working fine. No way a halogen should outlast an led. This is an obvious design flaw or an attempt at designed obsolescence gone wrong. Either way, this is a safety issue. I travel alone and it wasn't till someone else pointed out my lights were out that I even noticed. I contacted Mazda ( case [xxx]) and was told that because it was outside the warranty on milage there was nothing they could do. Looking at several boards I know I'm not the only one with this issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oklahoma City, OK, USA

problem #60

May 172019

CX-5

  • 100,000 miles
Passenger side daylight led headlight quite working. This is a fairly common issue for this vehicle. This is a safety concern and needs to be investigated. Mazda is ignoring this issue. However they will gladly take your $1200 and replace the light. This issue smells like a Mazda scam to me. Please investigate.

- Highland, IL, USA

problem #59

Dec 072018

CX-5

  • 18,500 miles
Daylight running light early failure. Advised only solution is complete headlight assembly estimated at over $1000 cost. Safety issue & I see its a common problem. Mazda as the mfg should call on its supplier to make it right and its drivers safer on the road. I always like to run these as a safety precaution as they are intended.

- Loveland, CO, USA

problem #58

May 032019

CX-5

  • miles
My 2016 Mazda CX5 grand touring has led daytime running lights and have become dim on driver side after only 36,620 miles, I was told by the dealer service representative that they are just outside the 3 year/36K mile warranty and therefore not covered. He also told me that whole headlight unit will have to be replaced and will cost $1000-1100 (estimate). My understanding is that many of these led headlights are defective and numerous owners are having similar issues (https://www.carcomplaints.com/Mazda/Cx-5/2016/lights/exterior_lighting.shtml)

- Columbia, MD, USA

problem #57

Mar 182019

CX-5

  • 80,000 miles
Driver side daytime running lights stopped working after 3.5 years. This is a common problem for the Mazda Cx-5 2016 model year. Mazda knows about the issue but is not issuing a recall. The cost to repair the issues is over $1,000 just to replace the worn out led's.

- Erie, PA, USA

problem #56

Apr 042019

CX-5

  • 27,500 miles
Front passenger side day time running lights suddenly failed at just 27,500 miles. In order to replace the leds, the entire light unit needs to be changed out, and can only be done at the dealership at a cost of over $1200. This is a very quick failure of a long lasting led light and at a high cost to the owner. This should fall under a recall.

- Reston, VA, USA

problem #55

Apr 192019

CX-5

  • 33,000 miles
Passenger running light -halo- started flickering/ dimming and now is completely burnt out with 33000 miles on vehicle. Safety hazard and repeated issue known by Mazda should be addressed by Mazda. $1000+ to replace a light is ridiculous when typically lights can be replaced via bulb replacement, this led is a closed assembly and requires dealership replacement. Every 2-3 years owners should pay $3000 to replace headlights" really!" not ok. This is a faulty part/design flaw that creates safety hazard when using running lights that are not fully operational, esp in the pacnw with rain/poor visibility.

- Portland, OR, USA

problem #54

Mar 252019

CX-5

  • 37,225 miles
Many 2016 Mazda Cx-5S are experiencing failures of one or both daytime running lights. These are sealed beam lights, so it costs almost $1000 to replace and are not covered by original or extended warranty. Running lights are a safety feature - shouldn't this be a recall item? my passenger side went out at just over 37,000 miles - just after the 3-year / 36,000 mile warranty, but I purchased an extended warranty. Neither cover the problem.

- Wichita Falls, TX, USA

problem #53

Mar 052019

CX-5

  • 38,921 miles
Drivers side running light not working. Dealer replaced after 37 months 38921 milage. One year out of warranty. Car was stationary when I noticed problem.

- Placerville, CA, USA

problem #52

Apr 032019

CX-5

  • 50,000 miles
The led halo light in the front headlamps went completely out on one side and flickers on the other side. The repair is $1000 per side and isn't covered by warranty. This is a safety issue and Mazda knows it. Multiple people are having the same exact issue around the same time. There is a manufacturer's defect and there needs to be a safety recall. No one can or will pay that kind of money for a light bulb. The problem is prolific and needs to be addressed.

- Indianapolis, IN, USA

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