3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,716 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driver side led daylight running light is flickering at 25% brightness, passenger side led daylight running light is not functioning. Car has only 56,000 miles. Led lights should not fail this early. Numerous complaints on internet. I will not replace due to extremely high cost of over $1000 per headlight. Visibility of these vehicles has been severely compromised due to faulty design and manufacture of something that should last for the life of the vehicle.
- Loveland, OH, USA
Led running daytime driving lights have failed at only 3 years!
- Leland, NC, USA
Drivers side led daytime running light is dim and difficult to see.
- Henryville, PA, USA
Led lights in the passenger side headlight assembly have failed. Headlight (low/high beams) and directional signal continue to operate normally. Car was stationary when a friend noticed the problem. Online research indicated that this has been reported as a problem in numerous cases. Dealer acknowledged other owners reporting same problem and added my information on their records.
- New Lebanon, NY, USA
2016 Cx-5. last year, the driver side daytime running led headlight started flickering for a few months, then went completely dark. Car was still under warranty, so it was replaced for free. Now the passenger side daytime running led headlight is doing the same thing. Car is no longer under warranty and Mazda says it will cost $1200. I went online and found hundreds of identical complaints. There should be a recall.
- Rockville, MD, USA
Right headlamp daytime running lights is no longer working properly. Being the daytime running that has been added for safety this should be a manufactures issue not the consumer for a vehicle with 43K miles and 3 years old. A quick internet search find hundreds of the same issue.
- Richardson, TX, USA
The daytime running light stopped working at 25,000 miles and cost over $1,000 to repair since it is out of warranty. Upon further review many others have had the same problem and I am worried this will happen to my other headlight therefor costing me another $1,000.
- Pittsburgh, PA, USA
Driver side led drl is about 50% brightness. The passenger side drl has already failed and was replaced by Mazda (part) and I paid for labor. Should be a recall considering the safety concern, will not pass inspection, and entire headlight assembly must be replaced at roughly $1,000 each plus labor. Manufacturer's defective design. I will have to again call Mazda Corp. To ask for assistance. Approximate miles listed below
- Berryville, VA, USA
Problem with the passenger side led daytime running light. I noticed that the daytime running light was not illuminated fully (about 25% illuminated) while driving behind another vehicle. I examined the light in my garage later on and noticed that the light was also flickering in a random pattern. After discovering this issue, I drove the vehicle to my dealership where I was quoted $1097.02 plus taxes. $887.02 for a new headlight assembly and $210 in labor. I was not able to get coverage under warranty because I was 10K over the 36K limit. With taxes tossed in, I'm looking at over $1200 for a headlight, which is completely ridiculous! especially for a vehicle that is only 3 years old and that I have owned for less than a year. A quick search online on the NHTSA website revealed numerous similar complaints. Mazda is aware of the issue and has been replacing these headlight assemblies with a revised version that addresses the issue. A recall has not been initiated even though there are many complaints of this issue on forums and the NHTSA website.
- Shelton, WA, USA
The daylight running light on passenger side is flickering non-stop in just 39K miles (out of warranty). Learned about this yesterday while driving on a major business route and at the traffic light, adjacent car driver pointed out (nice guy, thank you). Came home and upon looking at it, I couldn't believe how other drivers might have been annoyed when looking thru their rear view mirror. It is absolutely a safety hazard and Mazda should fix this issue asap no cost to car owners. Searching online, hundreds if not thousands of drivers have reported this issue.
- East Brunswick, NJ, USA
The passenger side led daytime running light became dim and flickering at about 36600 mileage. At the time of the malfunction the vehicle was being driven during the day on a city street. The enclosed picture shows the vehicle in an unlighted garage. This creates a safety issue. This same problem has been reported many times on online forums. The vehicle manual states that failure of any bulb or light in the headlight cluster necessitates replacement of the whole unit. Since the vehicle is out of warranty replacement is estimated to be over $1100 for just one side.
- Federal Way, WA, USA
Driver side day time running light led not working.
- Baltimore, MD, USA
The contact owns a 2016 Mazda Cx-5. the contact stated that the driver's side daytime running lamp burned out. The contact took the vehicle to tyrone square Mazda (3300 tyrone blvd N, St. Petersburg, fl 33710, (727) 344-3344) where he paid out of pocket to have the light repaired. Soon after, the passenger side daytime running lamp also burned out. The manufacturer was notified of the failure and agreed to assist the contact with financing the repairs. The contact took the vehicle back to the original dealer to have the passenger side light repaired. The contact stated that the failure recurred with the driver's side daytime running lamp. The manufacturer was notified again about the failure and referred the contact to the dealer. The vehicle was not repaired for the most recent failure. The failure mileage was approximately 68,000.
- St. Petersburg, FL, USA
The contact owns a 2016 Mazda Cx-5. while the contact's wife was driving towards him, he noticed the day time running lamps were flashing. The contact stated that the front passenger side bulb burned out followed by the front driver's side bulb two weeks later. The vehicle was taken to champion Mazda (located at 765 carlisle St, hanover, pa 17331, (717) 637-6655) where it was diagnosed that both day time running lamp bulbs needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
- Manchester, MD, USA
The led daytime running lights flicker and go off without warning. This has happened to both sides of my headlights at 50K and 55K miles. The fix for this is to replace the entire headlight assembly at of cost of $1,400 -$2,000 per light! this poses a safety risk if the vehicle is not properly illuminated. A recall is desperately needed for this before someone is hurt, or worse killed, by these faulty parts.
- Fort Thomas, KY, USA
Within in 3 years of owning a brand new Mazda Cx-5, the running lights on one of the headlights stopped working. Mazda says the entire headlight assembly must be replaced to fix the issue at a cost of $1,730. There are numerous complaints about this exact problem and clearly Mazda should be recalling their headlight assembly.
- Atlanta, GA, USA
Led daytime running lights failing at 42000 miles.
- Wheaton, IL, USA
Passenger side front led daytime running light flickers and off most of the time. Issue was noticed last year but because vehicle is out of warranty did not return to dealership. Recently found on the internet other similar Mazda vehicles experiencing same problem.
- Airmont, NY, USA
Passenger side daytime running light went out and does not function after 3 years and only 46K miles. All lights on a vehicle need to be properly functioning to be deemed safe for driving.
- Gretna, NE, USA
- Naples, ME, USA