really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
349 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Mazda CX-5:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #3

Jun 112019


  • miles
My allstate rep told me that I have 4 recalls

- Jacksonville, FL, USA

problem #2

Mar 302016


  • miles
There is a rubbing/grinding/vibration feel on the pedals and steering wheel, including the entire body vibration that can be also seen in the side mirrors. These problem are more noticeable at high speed. I suspect either the tire, brake, rotors, alignment, suspension or transmission problems. I have brought my car 6 times to three different dealership already with the guidance from Mazda corporate costumer service but they are denying my Cx-5 issues. This is pretty scary to drive, I always feel that something bad gonna happen on my car in the freeway because of rough and bumpy ride. This happened since the day I bought this. I am very disappointed with this car for 32K $. all Mazda dealership are not cooperating. Very bad experience.

- National City, CA, USA

problem #1

Jun 102017


  • 1,048 miles
While driving on a slope with bit of curve on a highway when I applied a mild brake to reduce the speed, the car abruptly moved straight left and goes off road. The brake and steering didn't respond immediately for few seconds and the car keep going down off road on a very rough terrain. Luckily it stopped few meters before a sharp fall.

- Chandler, AZ, USA