While driving 65 mph on a highway the sunroof glass shattered. The car was not hit by debris from a truck or other car as there were none within 50 ft. I heard a loud boom and shattered glass rained down on me, the passenger seat and backseat. Fortunately I kept control of the vehicle.

- Annapolis, MD, USA

Infotainment system randomly starts navigating (as if someone is pushing the touch screen) through menus and selections. Suddenly changes volume to full volume startling me while driving. This was also an issue in 2016 models that was already corrected via safety recall but was not extended to the same Infotainment system in 2017 models. Been ongoing issue since I purchased my pre-owned CX5 in 2021

- Tucson, AZ, USA

The infotainment center has been randomly changing settings and radio channels. When it is taken over, I cannot regain control of it until it stops. I've seen online this called "ghost" controlling. It will increase the volume so lout, that I jump sometimes. Also, the rear camera mode of the system froze while I was backing up causing me to hit a vehicle parked across from me.

- Windermere, FL, USA

The media system glitches and has what Mazda calls "ghost touching". It is very common on 2017 Mazda CX-5 models. When driving, the entertainment system starts to spaz as if someone is switching back and forth through media, phone, navigation, system settings, etc. It is extremely distracting when driving, and can lower/increase the volume as well as call contacts when driving. There is no way to stop this from happening which is a huge safety issue if you are driving and have to try and get it to stop working or it increases the volume so much so that you cant hear whats going on around you.

- La Jolla, CA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Answer: Infotainment screen goes haywire changing music stations, turning on/off lights, making phone calls while the car is driving in motion. The problem happened multiple times and it can happen anytime. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Answer: Puts the driver and other cars at risk because driver gets freaked out by changing stations, turning on/off lights, calls being made, etc. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Not yet. I plan to take to the dealer hope there is a recall for this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Answer: No warning signals, messages or other indicators.

- Ashburn, VA, USA

The car display turns on and off, creating distraction and inability to control car setting, including safety capabilities. This display was replace by an authorized dealer on August 2020 but in September 2021 the display start given the same issues that concern my safety and the safety of my family.

- Mayaguez, PR, USA

I am experiencing a Ghost Touch issue on my Infotainment system. There has been a recall for Maxda 3 but not for Maxda CX5. On the website I am seeing several complaints about Ghost touch issue where the screen randomly clicks buttons and changes by itself. My warranty ended on Oct 2020 so Mazda would not help resolve this issue as part of recall or warranty. My mileage is still under 30K miles. Mazda service department reviewed it and accepted that it is a manufacturer issues on the touch screen. I am hoping that if there are enough complaints on Mazda CX5, you can help the customers here.

- Roseville, CA, USA

The entertainment display starts going haywire when the car is stopped. Changes channels on and inputs totally randomly. Very dangerous when I start driving. Cuts off phone calls etc.This happens everyday since I purchased the vehicle about six months ago.

- Charlotte, NC, USA

Mazda infotainment system malfunction, the infotainment system keeps rebooting while drive, stationary, in motion & on a city/highway, using the navigation system becomes dangerous, can't use the infotainment system at all.

- St Paul, MN, USA

The sunroof on my Mazda Cx-5 just shattered for no reason. Nothing hit it. It just shattered all of the sudden while I was driving on a highway.

- Tucson, AZ, USA

Driving on a highway @ 65 mph (no other vehicles around & not under a bridge) when without warning, the moonroof exploded outward. Some glass pieces fell into the vehicle, but the majority exploded outward.

- Brockport, NY, USA

Codes appear on the dashboard showing brake dysfunction, smart brake system disabled, master errors, and multiple other error messages. Navigation turns on by itself and flashes and moves or changes locations. The vehicle will brake by itself while driving on the freeway when nothing else is around near me (at the time) and will drive to the side at lights when other cars are there.

- Carrollton, TX, USA

While I was driving down the road at approximaely 40 - 50 mph my 2017 Mazda CX5 sunroof exploded. I was not near an overpass nor where there any vehicles around me. After the explosion, I check to make sure it was not my tires, next I checked M windows and pulled on the shoulder of the road. I exited the vehicle and walked around checking to see if anything was broken. When I looked on my roof, I saw the sunroof had exploded. Thankfully, I had my sunroof visor closed. Since my SUV was under 2 years old I immediately called the car dealership and was told to come in. Of course when I got there they said their service department was closed and they did not have any loaners signed in. I was advised that windows are not covered under warranties and should call safelite (that is an entirely different story). After I managed to push down the broken glass so it would not fly onto another vehicle as I drove I heard the shattered glass sliding acrossed my roof and down the metal sides. It was not a good experience. The dealer said there were no recalls and that sometimes these things happen and nobody really knows why.

- Middle River, MD, USA

About 6 months ago had a sensor replaced that affected all the braking systems. All indicators had come on my dashboard (ABS, emergency parkjng brake etc...). that seemed to fix the issue. Forward 6 months and same issue all lights on dashboard for baking systems are lit up. Except this time it us affecting the acceleration when lights first come on. Was at an intersection when the lights start to blink on the dashboard. The intersection light turned green I pressed on the gas and the car chugged along for about 30 seconds. I turned on my hazards and went to pull off to the side when the dashboard light went to steady and I could accelerate. This all happened after the service team at the dealership looked af it and "fixed" what was wrong at a cost of over 200 to me. Now they are saying some harness or something in the rear needs to be replaced.

- Tobyhanna, PA, USA

I was driving at 60mph on an open highway, no one in front, back or to the side of me when suddenly I heard an explosion sound and and the sunroof glass began to pour on my cousin, his wife and me. I pulled over to inspect the outside of the car. It was obvious by the way that the glass was blown outward that the glass exploded and was not "caused by a rock" (the dealer insisted it was caused from a pebble)

- Glendale, CO, USA

I was driving down the highway about 70mph on a sunny day about 71F with my sunshade open, no cars nearby. All of a sudden I heard this loud pop, explosion like, my sunroof had shattered! glass went everywhere on me, passenger seat, backseat. I ducked, fortunately there were no cars around me that could've led to a wreck. I closed my sun shade and drove straight to the nearest dealership. The explosion was so loud it caused me ear pain that later progressed to massive headache.

- Cypress, TX, USA

The vehicle gave three beeps and the break emergency light indicator came on. The car doesn't even have 11,000 miles on it yet and it is a brand new 2017. Luckily I was just leaving the house to go shopping and did not get onto a major thoroughfare yet. The manual indicates that I should not drive anywhere because the brakes can fail at any moment and to immediately contact the dealer, but it's a Sunday so I can't do that. The brake pedal sounds like air is coming out of it when I press it down and it has a lot of give.

- Sarasota, FL, USA

The back up camera fails to operate at times for a day or half a day. Sometimes it appears black and other it just shows the volume with an X over it, but no picture of the rear. I have checked each time and there is nothing blocking the camera in the rear. The first time it occurred there was just a few thousand miles, then again about 5,000 and then again at 9465 miles. I was in park with foot on the brake and in reverse. No image appeared and then when backing up in motion it did not work either. It has happened over 3 times in the first 10 months of owning the vehicle and the dealer will not fix it because they cannot reproduce it. It is intermittent. The car had a similar problem with the front camera which was finally replaced after 7 months after my many trips to dealers. It was reported to you also.

- Sarasota, FL, USA

Front windshield just had a 14 inch crack appear on the passenger side. No contact with rocks or anything on that side. Basically overnight in the driveway.

- Knoxville, TN, USA

Takata recall: Unintended acceleration- while pulling into a parking spot going under 5 mph, my gas petal accelerated without my foot on it, and I believe that the only thing that stopped me was the bushes I slammed into. It was a very dangerous situation due to a tree in front of me I could of slammed into as well as people could of been on the sidewalk walking. This is a very serious matter and I hope this is looked into fully. I just got the car 3 months ago.

- Corona Del Mar, CA, USA