Infotainment system has begun exhibiting phenomenon described as "ghost touch" where options are selected randomly by the system due to touchscreen failure. This happens while the vehicle is moving and creates a significant distraction to the driver, creating a safety hazard for driver, passengers, and other cars on the road. This vehicle has not been inspected by a dealership but internet information indicates it is a known issue but a recall has not been issued from Mazda, which compromises the safety of the vehicle. No warning for incidents. This is an ongoing issue and occurs routinely during daily driving.

- Clearwater, FL, USA

Infotainment system has begun exhibiting phenomenon described as "ghost touch" where options are selected randomly by the system due to touchscreen failure. This happens while the vehicle is moving and creates a significant distraction to the driver, creating a safety hazard for driver, passengers, and other cars on the road. This vehicle has not been inspected by a dealership but internet information indicates it is a known issue but a recall has not been issued from Mazda, which compromises the safety of the vehicle. No warning for incidents. This is an ongoing issue and occurs routinely during daily driving.

- New Caney, TX, USA

Key fob accidentally left inside vehicle when exiting and all door-??s automatically locked with 3 year old child inside. No recourse other than breaking window to enter vehicle as it was in direct sunlight on 80 degree day. This dangerous scenario should not be possible and needs to be fixed.

- Alameda, CA, USA

Sunroof suddenly exploded on the highway for no reason

- San Diego, CA, USA

When I drive 100 to 150 fest the front camera blocked warning light come on. The only way to reset is to stop turn of car and restart, only to have it happen again and again. The main thing is when and if I can get into cruise control and I am on a major highway and have the cruise set unannounced the warning comes on and turns off the cruise control. If there is someone close they run up on me. I have had it back to the dealer and have called Mazda, all they said was maybe the sun was setting it off, I guess I can only drive at night. The dealer had the car for over 2 weeks and did not fix it. I have recently discovered that if I keep the cruise control on it will not do it, it is very frustrating and now it is off warranty.

- Albany, NY, USA

We were driving down the highway in light to medium traffic. Weather was about 40 degrees, no rain. The moonroof suddenly exploded. It does not appear to have been hit by anything. Luckily the shade was drawn so glass didnt go inside the car.

- Oakland, TN, USA

The parking break is getting stuck and we are unable to release it. We have gone to various mazda showrooms and service centers but no one have been able to find the issue. We are scared that on the highways the car can malfunction. The parking break warning sign comes on on its own even when the vehicle is moving which is a big concern for us while driving. When I searched for this issue online, I can see few articles where different models of Mazda has same issue and they recalled those vehicles. Mazda service center people after charging me for the issue, suggested not to use parking brake, even I don-€™t use that it gets on by itself. There is a warning symbol. It is available for inspection when requested. Electronic Parking Brake Component is not working. Multiple mazda showroom people confirmed this and none of them can fix this.

- Overland Park , KS, USA

The vehicle sometimes doesn't start. Usually it needs to sit about 30 minutes after being turned off before it starts again, but there is no guarantee that it will start again after that. I had this taken to the Mazda dealer twice to be repaired; neither time have the repairs worked. More recently, the car still refused to start after two and a half hours of being turned off in the parking lot. I turned off the Air Conditioning system and this allowed the car to start on this occasion. However, the car was still struggling to stay on when I was stopped at red lights on my trip driving the car home. This car's problem is worsening. I keep trying to get the Mazda dealer to fix the recall, but they have not returned my calls. Can you please ask them to fix my car or buy it back from me?Thank you.

- Phoenixville, PA, USA

Module in the the car Sofi and radio stop working at times Car slow acceleration from stop to move

- Palm Desert , CA, USA

My wife was pulling into a parking place today with her foot on the brake when the car suddenly accelerated, causing it to jump a curb and come to a stop over two large shrubs, which saved her from entering a busy highway and colliding with another car. This caused damage to the front end of the car and wheel wells. She told me she absolutely did not have her foot on the accelerator at the time. The cruse control was off and the driver's side floor mat was not out of position. She was not injured and the air bags did not go off. We have not yet taken this vehicle in for inspection of this defect. It is in the repair shop right now for body work. Our insurance company has been notified. My wife did not report any warning lights. The vehicle is available for inspection. Prior to this episode, I have noticed that at low speeds, the car tends to "surge" with slight pressure on the accelerator but we did not report that to the dealer.

- Panama City, FL, USA

On 11/28/2021, my vehicle suddenly showing five warnings 1, front camera sensor malfunction, 2, smart brake system malfunction, 3, forward smart city brake support malfunction, 4, HBC/LAS system malfunction, and 5, SCBC malfunction. I have no idea which part was go wrong, but this is not the first time my vehicle shows the same warning. Back to 12/20/2019, my vehicle has a same warning showed, I bring my vehicle to dealer to check but after they check, they told me nothing wrong. After two year the same problem come out again, I am very concern about the safety of my vehicle. The first time having a issue was my vehicle just a year old, and today the same issue come out again. Please help me to look up my vehicle is it any part has to recall and need to fix it. Thank you

- Brooklyn , NY, USA

hacker broke into my home network, laptops, cellphones and my vehicle. Settings keep being changed relating to Adas and bluetooth. poss using sql os sqlite

- Rochester, NY, USA

The car color is soul red and the paint is flaking off. I drive the car short distances under 40mph and it looks like the paint is chipping more and more. It's almost like big rocks are hitting the paint but there is no debris where I drive.

- Sarasota, FL, USA

My paint has been chipping on this vehicle they repainted the hood but the car is still experiencing an excessive amount of chips I have complained to no avail however there are several articles that this soul red color is defective and I was also told that by the general manager at flow Mazda in fayetteville nc my car does not have 26000 miles and was stored in a garage

- Las Vegas, NV, USA

Rear drivers side caliper becomes stuck when electric brake when disengaged causing over heating of rotor and excess heat to the wheel resulting in premature wear of rotor and brake pads and also could lose breaking capability I have made an appt with dealership to resolve issue on July 6th

- Marshfield, VT, USA

While parking at a very slow speed, the Mazda suddenly and on its own accelerated and ran into a fixed object. The vehicle was off the road in a grassy parking area when it happened...

- Bellevue, NE, USA

Sunroof exploded while driving on highway. No sign that it was hit by an object. Weather clear and about 45F. Sounded like a gunshot, very loud pow, and not sound of an impact. Edges of remaining glass flipped upward. No marks on roof and no objects other than some glass pieces on sliding shade panel under sunroof.

- Vacaville, CA, USA

I was entering the parking garage of my apartment building. The car was not moving as I had my foot on the brake as I was waiting for the garage door to open. The car just suddenly accelerated before the garage door was fully up. My car went straight ahead and hit a parked vehicle. The airbags did deploy. The parked car had both front and back end damage. There was also damage to the garage door. The police were called. Photos do not include the parked vehicle damage to protect the person's identity.

- Eagan, MN, USA

While light braking, car brakes jam... causing unintended stop. Dangerous. At no time was a code flagged. Mentioned to girl at desk when in for service 3 times. When car when in for service. Ladt service I believe car was put on diagnostics. Was told nothing found. Because it happens so often, & dealership tells me cannot find any problem...I called a mechanic outside of Mazda. Spoke on phone with master mechanic. & described problem..he informed me problem was a sensor in the transmission. Car shuts down & locks. Because it happens so fast no code is generated. Said is serious problem.

- Austin, TX, USA

2018-2019 Mazda Cx-5 software error may cause engine stall safety and emission recall 3719F NHTSA campaign number 19V-497. I received mail showing my VIN number is part of a recall. I went online to contact closest Mazda dealer which 3 hours drive one way, and tried to schedule an appointment to have them fix the recalled part free of charge. When I entered the VIN number, it showed me there are no active recalls for this VIN number, which is not true. I was relieved for a moment thinking I don't have to make the long trip after all, but then I checked my VIN number again and my car is 100% part of the recall. www.mazdarecallinfo.com also confirmed this VIN number was part of a recall and when I clicked schedule an appointment it took me again to their application which then again stated my VIN number is not part of an active recall. I went ahead and I scheduled an appointment regardless, but I do think this is both misleading and dangerous to have the online scheduling app search and state there is no recall. I took a screen shot, as this is most likely impacting a lot of folks that try to get their recalled part fixed with a Mazda.

- Great Falls, MT, USA