2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Mazda CX-9:

Unsubscribe any time. We don't sell/share your email.

problem #3

Oct 272016

CX-9

  • 120,000 miles
The contact owns a 2011 Mazda Cx-9. while driving 35 mph, the front wheels seized. The vehicle skidded and came to a complete stop without warning. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was serviced for the lower control arms one day prior to the failure. The vehicle had an extended warranty for the transfer case, but it expired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 120,000.

- Summerville, SC, USA

Add Complaint
problem #2

May 162016

CX-9

  • miles
I took my car to hall in brookfield wi to fix a recall issue. The dealer told me they fixed the recall issue but noticed another problem that requires the replacement of the differential bushings because they were torn. They charged me over $500 for this issue and I believe the issue was exasperated by the recall issue and I am not sure why I had to pay. I honestly believe it was a way for the dealer to charge me for the recall work because it was supposed to be free. I am attaching receipts for the work hall did to this complaint. Now my car is having issues with properly accelerating and is very loud.

- Menomonee Falls, WI, USA

Add Complaint
problem #1

Apr 182016

CX-9

  • 80,000 miles
My car is having a recall repaired for some front end issue. In Sept 2015 I took my car in for inspection, and all 4 tires had great tread on them. Mazda didn't have parts in September to fix my car. Between September 2015, and April 2016 my drivers side front tire is bald on the outside to the point it's almost unsafe to drive. It is the only tire that is like this.. all 4 tires were replaced at the same time about two years ago. Paul miller Mazda called me and informed me I needed new tires and an alignment and I informed them it had to be related to the recall due to only that tire, and the fact that the tread was the same as the other tires in September. We could feel the front end issues in the vehicle for 7 months waiting on the parts. I am now stuck having to buy a new tire and pay for an alignment out of my own pocket because it ook them 7 months to get parts in to fix my Mazda.

- Richmond, KY, USA

Add Complaint