10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
98,905 miles

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« Read the previous 20 complaints

problem #26

Nov 302012

MAZDA3

  • 61,000 miles
The contact owns a 2007 Mazda Mazda 3. the contact stated that while driving at various speeds and attempting a turn, the steering wheel became extremely difficult to maneuver. The power steering warning light was also illuminated. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was later contacted and advised her that the vehicle was not included in NHTSA campaign id number 10V374000 (steering:electric power assist system). The failure mileage was approximately 61,000. The current mileage was approximately 62,000.

- Kansas City, MO, USA

problem #25

Jan 172011

MAZDA3 4-cyl

  • 38,000 miles
Car purchased new, no problems prior to 17-January-2012 0-37,000 miles 1. 17-Jan-2011- ps recall : dealer-replaced ps pump & lines per recall 37K 2. 21-Feb-2011- ps failure at startup : dealer-loose connection, fixed 38K 3. 11-Aug-2011- ps failure at startup : dealer-replaced ps pump & lines 45K 4. 30-may-2012- ps failure at startup : dealer-scan/diagnostics-replaced car battery 57K 5. 16-Jul-2012- ps failure while moving : dealer-scan/diagnostics-no idea-no help 59K 6. 25-Aug-2012- ps failure at startup : will call dealer tomorrow 60K if left off for a period of time, ps returns. Dangerous problem!

- Farmington, MN, USA

problem #24

Aug 072012

MAZDA3

  • 88,000 miles
The contact owns a 2007 Mazda Mazda3. The contact was driving 25 mph when he felt that the power steering assist failed. The power steering reset independently as the contact attempted a turn. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the VIN was not included in any recalls. The failure and the current mileage was 88,000.

- Lakeview , MN, USA

problem #23

Jan 042012

MAZDA3 4-cyl

  • miles
The contact owns 2007 Mazda Mazda3. The contact stated that while driving 48 mph, a popping noise emitted from the steering column and the steering wheel seized. A steering assist warning light also began to illuminate on the instrument panel. The vehicle was merged to the shoulder and shut off. The failure continued upon restart. The vehicle was then towed to a local mechanic, who inspected the vehicle and stated that there was a recall addressing the failure. An authorized dealer was notified and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 10V374000 (steering: Electric power assist system). The manufacturer was not notified. The failure mileage was unknown. Updated 02/22/12 updated 03/01/12

- Hialeah, FL, USA

problem #22

Aug 252011

MAZDA3 4-cyl

  • 98,000 miles
My 2007 Mazda 3 lost power steering while on the interstate two times within a week making it dangerously difficult to steer. The problem did not persist until recently, (4 months later) and now I have lost power steering completely. The power steering indication light stays on and it is very difficult to steer. There recently was a recall on 2007 Mazda3 for power steering issues, but my VIN seems to be outside the range of the recall. Mazda should accommodate all 2007 Mazda3S with power steering issues because the problem is more wide spread than probably expected and is very dangerous to lose power steering while going 40+ mph. Since my VIN is not in the recall range, it is costing me $1100 for a new power steering pump. My 2007 Mazda3 and all other 2007 Mazda3 should be include in the recall. It is not fair to accommodate only some 2007 Mazda3 and not others for the same dangerous malfunction with the power steering pump.

- Omaha, NE, USA

problem #21

May 042011

MAZDA3 4-cyl

  • 64,500 miles
The power steering went out while driving down the road. Apparently this is an ongoing problem with the 2007 Mazda3. The dealer stated that this particular vehicle was not covered on the list of recalls. There are more than 215,000 Mazda's that have or will be repaired, however I am required to pay a large repair bill to fix a problem that Mazda knows is their problem.

- Xenia, OH, USA

problem #20

Feb 222011

MAZDA3 4-cyl

  • miles
While driving my 2007 Mazda 3 the power steering went out. I called the 1-800 number but they said that my car was not under the recall. I think it's too big of a coincidence for this to happen to my car also and not be under the recall.

- Brentwood, TN, USA

problem #19

Feb 172011

MAZDA3 4-cyl

  • 111,000 miles
The contact owns a 2007 Mazda 3. the contact stated that the upon starting her vehicle the power steering light was illuminated and there were no steering capabilities. The power steering assist would reset itself within minutes and the contact was able to drive the vehicle. The vehicle was inspected by an independent mechanic who advised her that the power steering pump would need to be replaced. The manufacturer was contacted and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 111,000. Updated 06/16/11 the consumer stated a recall was issued for the steering problem. However, his vehicle identification number as not included in the recall. The consumer was informed the power steering pump needed to replaced. Updated 06/27/11

- Greatvine, TX, USA

problem #18

Nov 282010

MAZDA3 4-cyl

  • 43,000 miles
I have a 2007 Mazda3 and the following happens without warning: I lose power-steering assist, the headlights go off, the dashboard resets, and either a fan or motor wears down. After a short stutter it all comes back without restarting the vehicle. Once the power steering assist remained off until the vehicle was turned off while fueling.

- Portland, ME, USA

problem #17

Jun 162007

MAZDA3

  • 2,800 miles
I heard of a power steering issue recall and would like to note there is a problem with my 2007 Mazda 3 manufactured in Feb 2007 - which is prior to the recall dates. When the engine is off or stalled the power steering turns off. This has not yet caused a problem, but the steering should remain active until the vehicle speed reaches zero, not just when the engine is running. I fear many people will not notice this until their vehicle is old and stalls unexpectedly - which will disable power steering and could result in a loss of control.

- Geneva, NY, USA

problem #16

Feb 082009

MAZDA3

  • 38,066 miles
I have a 2007 Mazda 3 I touring that was purchased in June of 2007. The car was used for highway driving and all maintenance was done at the dealer per described in the owner's manual. On February 8th of 2009, I went out to drive my vehicle only to find that the power steering warning light was on, and I had no power steering. I turned the vehicle off, waiting a few minutes, and checked the fluid level of the reservoir. Seeing that the level was fine, and having waited, I tried turning the car on again, and again no power steering. This issue never went away, and I did some research online. My vehicle was only 2000 miles out of the 36K warranty, so I was very upset. I checked online and found that many other recent Mazda 3 owners were experiencing the same issue. I approached the Mazda dealer with the issue, saying it was barely out of warranty and that others had the same issue. I was firm on them making this right. The car was dropped off at Mazda on 02/10/09 and service was completed on 02/12/09. The part they replaced may still be faulty! the dealer agreed that the part was bad, and the only way they agreed to fix the issue is if I paid for a broken transmission mount (also many complaints online about that) to the tune of $505.99. That transmission mount was still suppose to be covered under the 60K mileage warranty, but seeing as the steering pump was $1,200, it was my best option. So I paid for a warranty covered part to fix a part that is now proven recalled. Now, as of 08/12/10 Mazda has recalled 2007-2010 Mazda 3's and 5's for a problematic and faulty steering pump, but is only covering 2007 Mazda 3 cars manufactured from 04/02/07 - 11/30/08 (recall campaign 10V374000 & NHTSA action number PE10021). My vehicle was manufactured in January of 2007. I feel that the recall issued should be expanded to include all 2007 Mazda 3's, as mine obviously suffered the same issue as in the recall description.

- Oldsmar, FL, USA

problem #15

Dec 102007

MAZDA3

  • 5,000 miles
In December 2007 my 2007 Mazda 3 5 door lost steering control and I slid into a telephone pole. Mazda of greatneck would not take my complaint seriously. As I was making a right turn I felt that the steering wheel became extremely loose and would not respond to my turning the wheel.

- Fresh Meadows, NY, USA

problem #14

Jul 262010

MAZDA3

  • 60,000 miles
This morning, I was driving my 2007 Mazda3 itouring onto the off ramp from route South to exit 15 in the area of hingham, MA. As I went around the turn to merge onto derby street, my power steering temporarily failed. It resumed functioning properly within 5 seconds.

- Medford, MA, USA

problem #13

Jun 052010

MAZDA3

  • 42,000 miles
Loss of power steering while driving.

- Boca Raton, FL, USA

problem #12

Jun 202010

MAZDA3

  • 54,000 miles
Power steering goes out without warning. I was driving in stop and go traffic on a hot day when the power steering just quit. I drove for a distance without the power. When I came to a stop I shut off my car and restarted right away and the power steering came back on. It's oh happened once in three years.

- Valencia, CA, USA

problem #11

May 152010

MAZDA3

  • 31,000 miles
There were no events leading up to this failure, it just happened all of a sudden. The power steering on my 2007 Mazda 3 goes off and on all by itself. This started about 2 months ago and right now we have 34000 miles on the car. Sometimes the power steering light comes on and we have no power steering but it will go away a few seconds later. Other times it won't ever go off and we drive the entire trip without power steering. It is very difficult to turn and drive. We haven't corrected the problem yet but will soon. Sadly the car is no longer under warranty so we will have to pay out of pocket. But this is a huge safety factor because sometimes while we are turning the power steering will start working again and so the car will suddenly turn sharply when the power steering is working. I am afraid I am going to hit something one day.

- Enid, OK, USA

problem #10

Mar 022010

MAZDA3

  • 37,000 miles
207 Mazda 3 hatchback powersteering loss when driving. Next day powersteering worked. Lost happened again 1 week later. Next day worked again. Seemed to be intermittent.

- East Meadow, NY, USA

problem #9

May 232010

MAZDA3

  • 45,000 miles
Car: 2007 Mazda 3 power steering will fail. It can happen at anytime, but warmer climates the problem becomes more sporadic. Most notable issues occurred when driving on highway. Temperature was approx. 94 F. power steering failed while driving at speed of around 70 mph. Car was pulled over to shoulder. Due to failed steering, car was inoperable for next 1.5 hours. After 1.5 hours, car was restarted and steering was good again. Car was repaired 2 months later. Mazda refused to fix the issue, even after numerous complaints. Tsb was issued, but Mazda still refused to repair. Vehicle was then brought to another dealership where they found a faulty power steering pump. They replaced lines and pump. Old part may still be available at dealership.

- Cambridge, MA, USA

problem #8

Jul 012010

MAZDA3

  • 14,710 miles
I was lucky. The power steering in my 2007 Mazda 3 (which had 14,710 miles on it) failed while going through a car wash. But I gather, both from the Mazda service staff and a news report, that this problem is a common one on the Mazda 3. the power steering pump/lines have now been replaced; will they fail again, under less favorable circumstances? please add my experience to the data base of Mazda 3, power steering failures. Thanks

- Arlington, VA, USA

problem #7

Feb 032010

MAZDA3

  • 40,000 miles
Mazda 3 power steering failure dangerous. Mazda is not taking any initiative to contact customers. They are trying to silence the issue. Basically the power steering fails on the road and is impossible to steer. Dealers have no parts and are on back order. The issue is all over every car website on the internet. Mazda is not taking the issue very seriously and is telling drivers that the car is safe to drive. Even though the issue is intermittent and can happen at any time. Below I have listed a couple sites which came up with a quick google search which are all flooded with customers having the problem. Something needs to be done about this! www.mazda3club.com/showthread.php"P=409729 www.jdpower.com/autos/powersteering/2008/Mazda/3 torontomazda3.ca/forum/showthread.php?32875-power-steering-pump-went! mazdaforum.com/forum/showthread.php?T=18579 www.mazda3forums.com/index.php"topic=143562.0.

- Markham, NY, USA

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